This review deserves a 10 star review. Commercial Insurance Solutions Inc is a company with superior customer service. Rachel Martin assisted me in my new venture for Freight delivery. I had spoken to a total of 14 Agents across the Country and had a hard time with 12 Agents who are accustomed to slinging quotes across the board. These agents didn't assist by offering suggestions whatsoever, they simply sat there allowing me to make requests of what I needed, since I am fairly new to Commercial Insurance they could have helped with suggestions since they are supposed to be knowledgeable. When they heard the term "Gig App" delivery most of them ended the call and were rude. I came upon Rachel who is not only knowledgeable, but an EXPERT Par excellence. Rachel has answers, she had expertise in what I was trying to accomplish and SAVED me money, brought my quote and insurance down super low for what I was looking for, she even called and kept me in the loop on her progress while working to get this done. When other Agents gave the impression they were doing me a favor by talking to me it felt very unpleasant. I have a Commercial Insurance Company who actually cares about me and my business and Commercial Insurance Solutions Inc cares about my success. THANK YOU to the team at CIS and Rachel Martin, my go-to company!!! <3
Reply from Commercial Insurance Solutions Inc.
2025.06.19
Wow, thanks so much for the awesome 5-star review, Richard! It’s crazy how overlooked the cargo van niche is sometimes. You’re definitely not the first to tell us you had to call around before finding CIS—and we’re so glad you did! We can’t wait to help you take your gig to the next level. And Rachel says to call her anytime—she enjoyed chatting with you!
I was looking for some Non- Trucking Liability coverage. Came in contact with Rachel one of the many representatives. She understood the assignment I was requesting and no hassles. Very responsive in any errors for corrections. Handled everything professionally as requested. You are taking care of when looking for your Trucking insurance and quotes. I called many companies that did not reach the level CIS is at. Definitely going to use them again when I get my own authority! When you call, tell them "Mike" sent you. The Mike out of Florida! you won't be disappointed about CIS and Rachel!!
Reply from Commercial Insurance Solutions Inc.
2025.05.29
Mike, that was just the sweetest review, thank you! Anything we can do to help you just give us a call...we appreciate your business and wish you much success!
Christina is the best! She and CIS have been an awesome team to work with for hotshot insurance! I couldn’t have asked for better results!
Reply from Commercial Insurance Solutions Inc.
2025.05.05
Thank you, Ron, as freight's been picking up the Hot Shot business has been rockin', so we're so happy you're on board too! Call us anytime you need anything at all!
We love working with Kelly and her group at CIS. They are friendly, knowledgeable and extremely helpful with all of our insurance needs.
Reply from Commercial Insurance Solutions Inc.
2025.05.05
Wendy, Kel said you're just a doll and a joy to work with too. Thank you so much for your kind review, call us anytime!
The insurance agents at CIS are fantastic! Very attentive to the needs of their customers and very fast getting things done. Very helpful if you don't understand something and I recommend them if you value knowledgable, spot on service!
Reply from Commercial Insurance Solutions Inc.
2025.04.16
Robert you are too kind! Thank you so much for your 5 star review, it really does mean a lot to us. We love having you as our client, call us anytime!
Christina, was very easy to work with got me a very competitive quote on commercial truck insurance and was fast and prompt to answer any of my questions!
Reply from Commercial Insurance Solutions Inc.
2025.04.02
Michael, thanks so much for the 5 star review! I’ve got to say, that’s one impressive rig you’ve got there—a 2024 Ford F450 Super Duty Dually and a 4-Star Aluminum Livestock Trailer. Your cattle are definitely traveling in style! Christina mentioned how great it’s been working with you, and we’re wishing you even more success ahead!
I would like to express my appreciation for the ladies at CIS who exceeded my expectations. Christina and Kelly both provided me with the information that I need to purchase commercial insurance for my Cargo Van business! They were very professional, and very patient. They assured me that I would be able to reach them if I had any additional needs in the future. A few days later I needed to add a logistics company to my policy, and once again I received the same quality service.
I look forward to having a long term relationship with team CIS!!
Christina and Kelly, keep up the great work!
Reply from Commercial Insurance Solutions Inc.
2025.03.27
Thanks, William! We’re excited to see you start your new Cargo Van business and are here to help you succeed every step of the way!
Miss Rachel was very professional and informative on everything question that was asked she took the time to explain questions that were asked I would highly recommend her to everyone who asked about insurance thank you very much miss Rachel
Reply from Commercial Insurance Solutions Inc.
2025.02.18
Well Michael you made Miss Rachel's day:) Thank you so much!
Rachel at CIS Inc. notified me after noticing an increase in my policy months after she set me up. She quickly identified the issue and rectified it while explaining it all to me and saving me money!! It's nice to know there are still people out there with good work ethics who look out for you even when nobody would've known. Thanks again Rachel!
Reply from Commercial Insurance Solutions Inc.
2025.02.07
Aww, you’re too sweet, Audra! You totally made Rachel’s day. She said it was so smart of you to just call and ask for clarification—most people would’ve panicked. A good trucking agent can usually sort snafus out in just a few minutes, and you two nailed it by working together. Call us anytime, we appreciate your business!
Very reliable and fast service, competitive prices!
Reply from Commercial Insurance Solutions Inc.
2025.02.05
Tulendiyev, thank you so much for taking the time to help us promote GEICO's commercial trucking program. Rachel said she loves working with you because it's fun to watch you grow with so many new customers!
Kelly was great. She knew just what I needed when I finished telling her I was new to expediting freight with a van. Kelly got me squared away within 30 minutes. Awesome customer service!
Reply from Commercial Insurance Solutions Inc.
2025.01.14
Don, thank you so much for taking the time to write such a kind review. We love it when a newbie can get on board so fast and easy. Call us anytime you want to run anything by us or just to chat. We want to see you succeed in this exciting new marketplace!
New to the trucking game? Choose reliable insurance solution group that isn't! Hands down they will take a load off your back when it comes to finding the right insurance solutions for your small business. There's already 1000 things on your to-do and 500 of them have to do with finding cost effective insurance - Well, CIS will do the work for you as well as remain your partner throughout your startup journey. The best advice I ever received in business is "Never Take Financial Advice From a Brick Maker" - The Richest Man in Babylon. Meaning, don't take advice from people who are not insurance professionals with a background in trucking. Youtube is full of 'brickmakers" - Do yourself a favor and start your business off the right way by going to the right source"
Also Rachel and Kelly are superstars..
Crossroad Logistics
Reply from Commercial Insurance Solutions Inc.
2025.01.10
Well, this is just the most eloquent review ever, thank you! We love to work with new start up trucking people. Call us anytime you want to talk things through, we want to help you grow and succeed!
Progressive wanted $12k to stay with them. Christina hooked me up with Geico for FRACTION of that. Very happy with them. SQLExpedite.
Reply from Commercial Insurance Solutions Inc.
2024.12.02
Steven, we are thrilled that GEICO is offering more realistic premiums for our guys. Anything you need, just let us know. Thank you for taking the time to confirm the rate difference, and thank you for your business!