Verified Company
Ian, Chelsea, Chris and the staff are great. Always with a good attitude and outlook, easy to work with and always ready for your care.
Reply from Collective Chiropractic
2025.12.12
Thank you, Rene. We’re happy to hear Ian, Chelsea, Chris, and the rest of the team continue to make your experience positive and easy. We truly appreciate your kind words and your trust in us.
First off, the websites states that they would file with insurance. When I got there they said they did not accept insurance and they told me it’d be $195 for a new patient visit, which I did not see a price online. I was in pain and needed to get an appointment asap after I heard and felt something pop. I was very grateful to get a same day appointment but I have been to a chiropractor before and had an idea of what I needed. I asked if the Dr would do adjustments with the new patient appointment… and was told if there was a problem they would. I get it, they are about improving overall health not just fixing a problem at hand. After an hour at the new patient appointment the Dr did not even look at my X-rays in this visit. Made a follow up appointment for results review on day 2 after my visit. Every step hurt, getting out of the car after a 30 min drive there was super painful. At the end I was told to keep taking Tylenol and using the heating pad because that seemed to help. Funny how at a different chiropractor, the next Dr I saw advised that I should stop using heat because it does lead to fluid building up…and that I should switch to ice. I was also able to get adjusted at the other place I went to which helped a ton.
Reply from Collective Chiropractic
2025.12.10
Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback and are sorry to hear about the frustration and discomfort you experienced during your visit, especially while you were already in pain.
We would like to sincerely apologize for any miscommunication regarding insurance and cost. While we do work with insurance, we are only in-network with a select group of providers, and we apologize how this could have unclear ahead of time.
Regarding your care plan, our practice follows a structured, thorough approach. During the initial visit, our doctors focus on getting a complete understanding of your health history, goals, exam findings, and imaging. We intentionally do not adjust on the first visit so the doctor can fully review your X-rays and findings and then sit down with you at the follow-up visit to explain everything clearly and outline personalized recommendations for care moving forward. We understand this can feel unexpected, especially for patients who have received care differently in the past, and we’re sorry this wasn’t explained in a way that felt reassuring in the moment.
We also want to clarify a couple of clinical points. As a holistic practice, we do not recommend pain medications such as Tylenol, as we are a holistic practice and strongly believe in supporting the body’s innate ability to heal itself. Additionally, we do not recommend the use of heat in inflammatory conditions, as it can further increase inflammation. Our standard recommendation is icing, and we’re sorry if that guidance was not communicated clearly during your visit.
We’re genuinely sorry that your experience did not meet your expectations and that you left feeling uncomfortable and disappointed. Your feedback is invaluable and helps us improve both our communication and patient experience. We wish you the very best in your continued healing and appreciate you giving us the opportunity to address your concerns.
We would like to sincerely apologize for any miscommunication regarding insurance and cost. While we do work with insurance, we are only in-network with a select group of providers, and we apologize how this could have unclear ahead of time.
Regarding your care plan, our practice follows a structured, thorough approach. During the initial visit, our doctors focus on getting a complete understanding of your health history, goals, exam findings, and imaging. We intentionally do not adjust on the first visit so the doctor can fully review your X-rays and findings and then sit down with you at the follow-up visit to explain everything clearly and outline personalized recommendations for care moving forward. We understand this can feel unexpected, especially for patients who have received care differently in the past, and we’re sorry this wasn’t explained in a way that felt reassuring in the moment.
We also want to clarify a couple of clinical points. As a holistic practice, we do not recommend pain medications such as Tylenol, as we are a holistic practice and strongly believe in supporting the body’s innate ability to heal itself. Additionally, we do not recommend the use of heat in inflammatory conditions, as it can further increase inflammation. Our standard recommendation is icing, and we’re sorry if that guidance was not communicated clearly during your visit.
We’re genuinely sorry that your experience did not meet your expectations and that you left feeling uncomfortable and disappointed. Your feedback is invaluable and helps us improve both our communication and patient experience. We wish you the very best in your continued healing and appreciate you giving us the opportunity to address your concerns.
I contacted Collective Chiropractic for a hip injury causing pain in the joint radiating down my leg after falling from a stepladder. I've had major surgeries on my neck and wanted alternative care to avoid further surgeries. I was mostly searching to get out of pain. I am a couple of months through treatment and couldn't be more pleased. My pain has disappeared. Strange popping noises and soreness in my ankles have also disappeared. I no longer limp, can move better and even skip if I want. Discomfort on opposite side of my body after adjustments proves I am shifting in the right direction. They provide beginning to end x-rays, posture, strength, progress updates, etc. Little did I know that chiropractic care can also help adjust sinuses - along with all things within the body. Dr. Chris was the first to do my adjustment. He is pleasant, kind and knowledgeable. Dr. Ian (after brief absence from office for his child's birth) now adjusts me too. He is also pleasant, kind and knowledgeable. The staff here are extraordinary and will greet you by name and will work with you on anything. I have referred folks while out and about talking on my progress. I hope they contacted the office. They offer seminars, meet and greets, parties and give complimentary gifts to help with the process. Don't get that anywhere else. Noone will be disappointed in choosing Collective Chiropractic!
Thank you for getting me back on track.
Melissa Brehm
Reply from Collective Chiropractic
2025.12.01
Melissa, thank you so much for sharing such an incredible and detailed review, it truly means the world to our entire team! We’re honored that you chose Collective Chiropractic as a safe and trusted alternative after everything you’ve been through, and we’re thrilled to hear how far you’ve come. Your progress is remarkable, and we’re grateful to be part of that journey with you.
It’s amazing what the body can do when the nervous system is supported, and we love that you’ve experienced improvements you didn’t even expect. Dr. Chris and Dr. Ian will be so encouraged by your kind words, and our team will be overjoyed knowing you feel cared for every step of the way.
Thank you for trusting us, for speaking so highly of your experience out in the community, and for being such a bright part of our office. We’re grateful for you and excited to keep supporting your continued health and alignment.
The Collective Chiropractic Team
It’s amazing what the body can do when the nervous system is supported, and we love that you’ve experienced improvements you didn’t even expect. Dr. Chris and Dr. Ian will be so encouraged by your kind words, and our team will be overjoyed knowing you feel cared for every step of the way.
Thank you for trusting us, for speaking so highly of your experience out in the community, and for being such a bright part of our office. We’re grateful for you and excited to keep supporting your continued health and alignment.
The Collective Chiropractic Team
“Starting treatment here has been such a great discovery. I came in with lower back pain that didn’t let me live a normal life, and little by little I’ve noticed an incredible improvement. The heaviness I used to feel every morning is completely gone, and the lower back pain keeps getting better — I’ve even been able to go back to the gym with no restrictions, which felt impossible a few months ago.
The staff is super friendly and always attentive, it’s honestly a pleasure to come in. Plus, there’s a doctor who speaks Spanish, which has been a huge plus for me because I feel much more comfortable and understood.
It’s helped me so much that now our whole family comes, including the kids, and we’re all really happy with the care and treatment. Definitely a place I recommend 100%.”
Reply from Collective Chiropractic
2025.11.17
Thank you so much for sharing your story! We’re so grateful to hear how much your health has improved and that you’re back to living life fully, that’s exactly what Chiropractic care is all about. It means the world to know that you and your family feel supported, understood, and cared for here at Collective. We’re honored to be part of your wellness journey and look forward to continuing to help your whole family thrive!
I couldn't think of a better team to trust with my chiropractic care! Dr Ian and Dr Chris are awesome, and all the girls in the office are so sweet, kind, and efficient! The entire team provides very thorough care and are very informative along every step of the way. Im very thankful to have found them and highly recommend Collective Chiropractic to everyone I know!
Reply from Collective Chiropractic
2025.11.14
Thank you so much, Stephanie! We’re thrilled to hear how much you trust and appreciate the care you receive from Dr. Ian, Dr. Chris, and our entire team. It means a lot to know you feel supported, informed, and genuinely cared for during every visit. We’re grateful to have you as part of our practice and truly appreciate your recommendation!
Fantastic practice! I was dealing with pain in my upper back, neck and shooting down my arms as I recovered postpartum and working from home. Dr. Ian and Dr. Chelsea have "fixed" my issues, support whole health improvements and I haven't developed other issues like I did from other chiropractors in the past. Scheduling and reminders are easy and accommodating and I rarely have to wait to be seen.
Reply from Collective Chiropractic
2025.11.12
Thank you so much for sharing your experience! We’re so glad to hear that you’ve found relief and long-term results with your care here at Collective. Supporting whole-body health, especially during postpartum recovery, is something we’re truly passionate about, and it’s wonderful to see your progress. We appreciate your trust in our team and are so grateful to have you as part of our Collective family!!
I love that my care is tailored to me here. Whenever I come in I’m greeted by name and everything from their exam, to their report, to my regular visits are thorough and specific to me. My 2.5 year old and husband are fully on board too and we love getting adjusted as a family! There’s an awesome play area that I have to drag my son away from every time but it’s so refreshing that he’s sad to leave the office instead of the other way around like other doctor visits. It’s so sweet to see how happy he is to hop on the table when it’s his turn to get adjusted.
Reply from Collective Chiropractic
2025.11.12
Thank you so much for sharing this, it truly warms our hearts! We’re so grateful to care for your entire family and love seeing how comfortable and excited your little one is during visits. Creating a space where every patient, big or small, feels seen, supported, and cared for is exactly what we strive for every day. Thank you for trusting us with your family’s health and for being such an amazing part of our Collective community!
8 months in & ZERO regrets! Dr. Chris has joined the team, and is amazing!! He picked up immediately on my concerns and is exceedingly patient. If you are considering chiropractic medicine, you cannot go wrong with Collective Chiropractic! 💜
Dr. Ian & Dr. Chelsea are fantastic. I was made to feel very comfortable and confident before having any adjustments. They have fantastic follow through & exercises and stretches to help your healing continue outside of the office! 💜
Reply from Collective Chiropractic
2025.11.12
Thank you so much for your kind words and continued trust in our team! We’re so grateful to have you as part of our Collective family and are thrilled to hear that your experience with Dr. Chris has been so positive. Our goal is always to make sure every patient feels heard, supported, and empowered in their healing, both inside and outside the office. We truly appreciate you sharing your journey and are honored to be part of your continued health and wellness!
Dr. Ian did a presentation at the middle school I worked at, and I was experiencing extreme sciatica pain. I could barely walk, and sleeping was miserable. Since starting care I feel infinitely better. I can pick up and play with my son again! I am also able to lift weights again. If you have ever been on the fence about Chiropractor care, just do it. It is life changing and I will always recommend it. Being not dependent on pain pills is such a relief!
Reply from Collective Chiropractic
2025.11.10
Thank you so much for sharing your experience! We’re so happy to hear how much progress you’ve made from being in severe pain to getting back to lifting, playing with your son, and living life fully again. That’s exactly what Chiropractic care is all about, helping your body heal, move, and function the way it was designed to. We’re honored to be part of your journey and so grateful for your trust and recommendation. Keep up the amazing work, we love seeing you thrive!
This is the best choice I ever made for chiropractic care. Not only are the Drs great at what they do, but they actually teach you how to better take care of your body and the importance of your entire nervous system. I've had chiropractors for decades and never learned so much. And the entire staff is awesome and very friendly
Reply from Collective Chiropractic
2025.04.29
Thank you so much for your review, Joyce! We are so pleased that you have had such a wonderful experience in our office!
I love Dr.Ian + Dr.Chelsey. I already feel better. Thank you I always feel better.
Reply from Collective Chiropractic
2025.07.24
Thank you so much for your kind words! We’re so glad to hear you're already feeling better. Dr. Ian, Dr. Chelsey, and the rest of our team are honored to be part of your health journey. We’re always here to support you every step of the way!
Dr. Orr is awesome. Never felt better. He takes his time and works with you also Lily the receptionist and Xray tech upfront is spectacular as well.
Reply from Collective Chiropractic
2022.06.06
Thanks Walter! We love being able to take care of you! Let us know if you need anything at all.