Cogs Toys & Games Reviews

Sarah Goldrick 2025.12.12

     

Ordered item made. Delivered within 24hours. When arrived it was covered it black bags and image of item could not be seen. This was not requested just done, means a lot 10/10 service forever recommend after this good service.

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Dot Keegan 2025.12.10

     

Amazing service and response . Cogs toys are amazing

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Frannny Lynch 2025.12.04

     

Great value and delivery service. Thanks for following up on my delivery order to ensure it arrived safely given a typo error in the eircode. All arrived in plenty of time for 'Santa'

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Anastasia Clafferty 2025.12.03

     

I ordered a board game online for my son. Dispatch and delivery was very speedy (within a few days), despite that it had to be delivered to the top end of Donegal. Can fully recommend this business. Thank you.

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Nadia Douglas 2025.12.01

     

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Rachel Marron 2025.11.14

     

The two ladies who were working the evening of Thursday 13/11 were so kind and helpful to me! I had called in advance to see if a certain product was in stock and they were so helpful not only over the phone but also when I went to the store. I'll definitely be back soon!

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Pam Blood 2025.10.24

     

Placed an order this morning at about 9am and it was just delivered at 8.30pm. Great selection of games for the family to play. Great service from a small local business.

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Reply from Cogs Toys & Games 2025.11.12

Pam thank you so much for this lovely reiview! Im delighted you were happy with the speed of delivery Ruth

Ellis The salamander 2025.10.10

     

Wiel the store itself Is good for Pokemon lovers the prices are outrageous I went in today to buy some packs but after I noticed the prices were double retail and still above even scalpers prices I instantly left

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Reply from Cogs Toys & Games 2025.10.10

Hi Ellis, thanks for visiting and for taking the time to share your feedback. We’re really sorry to hear you were disappointed with our Pokémon prices we’re big fans ourselves and always try to keep them as fair and competitive as possible. As an independent Irish retailer, our costs can sometimes differ from large chains or online sellers, but we’d love to improve and would really appreciate your help with this. If you have a moment, please email support@cogs.ie
and let us know which prices you felt were off we’ll do our best to review them and see if there’s something we can do. We are new to stocking Pokemon so if there are lines we just cant make a margin on we can let our supplier know this and just drop the lines. Thanks for your feedback it really does help us, Ruth

Anna Kerrane 2025.09.28

     

Great range of fantastic toys and very fast delivery. Delighted to support an Irish-owned small business

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Reply from Cogs Toys & Games 2025.09.30

Anna thanks so much for taking the time to share this wonderful review! We really appreciate your support Ruth

Kate McGuinness 2025.09.19

     

Excellent service, competitive pricing, super fast delivery and an Irish business - what’s not to love! Keep up the great work

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Reply from Cogs Toys & Games 2025.09.20

Kate this is such a lovely review to get! Thanks so much for taking the time to send it. Your support is so appreciated!
Ruth

Ciara C 2025.08.16

     

Very helpful staff

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Reply from Cogs Toys & Games 2025.08.27

Hi Ciara, Thanks so much for taking the time to share this review. We are delighted you found our team helpful!

Luciana Canali 2025.08.09

     

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Reply from Cogs Toys & Games 2025.08.09

thanks so much Luciana

Michelle Fitzpatrick 2025.08.06

     

Great selection of products, super fast delivery with instant updates about shipping and delivery ETA. Will definitely be supporting this business more!

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Reply from Cogs Toys & Games 2025.08.06

Michelle thanks so much for taking the time to share this lovely review. It makes such a difference to our family run business. I'm delighted you are happy with everything Ruth

K Rob 2025.08.03

     

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Reply from Cogs Toys & Games 2025.08.18

Thanks so much for your review. We really appreciate it Ruth

Matthew McHugh 2025.07.29

     

Great selection of items and quickly shipped, would recommend

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Reply from Cogs Toys & Games 2025.07.31

Matthew, thank you so much for taking the time to leave such a lovely review we really appreciate it! Ruth

Daniel Toomey 2025.07.24

     

Great selection and excellent service. A brilliant shop and can't wait to visit again.

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Reply from Cogs Toys & Games 2025.08.19

Hi Daniel, Thanks so much for this lovely review! It is so helpful to our small family run business. I'm really glad you like the shop Ruth

S M 2025.07.15

     

Lovely range of toys but I sent two emails regarding a possible flaw in an item I purchased and I received no response from cogs toys & games customer service.

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Reply from Cogs Toys & Games 2025.07.15

Hi S
Thank you for your kind words about our toy range and I’m very sorry to hear we missed your emails, that’s not our usual standard. Please could you email me directly at cogsthebrainshop@gmail.com and I’ll make sure your concern is resolved straight away. I’ll also investigate internally why your previous messages weren’t picked up.
Thanks for bringing this to our attention, and I hope we can make this right for you, Alice

Rose Doss 2025.06.25

     

Great selection of toys and super efficient delivery service!

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Reply from Cogs Toys & Games 2025.06.25

Thanks for the review Rose :)

Anna Bourke 2025.06.25

     

Such an amazing business! They know so much about every single toy/product and they go above and beyond for their customers! Thank you!

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Reply from Cogs Toys & Games 2025.06.25

Thanks Anna, that's really kind of you to say :) Ruth

Nicola OLoughlin 2025.06.25

     

Always one of my first stops for birthday/Christmas gifts for my kids and all the nieces and nephews. Lovely variety, great board game and STEAM selection. Family run operation, fast delivery. Magic.

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Reply from Cogs Toys & Games 2025.06.26

Hi Nicola
I’m Ruth from Cogs Toys and Games. Thanks for making us one of your go-to spots for gifts. It’s wonderful to hear you love our board games and STEAM selection. Thanks so much for taking the time to leave us a review and supporting our family run business!