Coastal Energy Ltd Reviews

Ian Gumbert 2026.05.03

     

Always very happy with the service. The technicians are extremely knowledgeable and thorough.

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Reply from Coastal Energy Ltd 2026.05.04

That's so great to hear, thank you Ian! Our technicians take real pride in their work and it means a lot to know it shows every time. We appreciate your loyalty to Coastal Energy!

Cindy Schofield 2026.05.01

     

Our Furnace needs was handled Quick & professional Jay explained everything he seen and best way to get it Safely running Would Recommend using Coastal Energy Nanaimo for your Furnace & Heat Pump Issues ✅

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Reply from Coastal Energy Ltd 2026.05.01

Thanks so much, Cindy! A quick response and clear communication are so important when it comes to furnace issues, and we're glad Jay delivered on both. Safety always comes first and we're happy everything is running smoothly. We truly appreciate the recommendation!

Kylee P. 2026.04.30

     

Took care of our concern and did a bit of a maintenance check as well! Great service!

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Reply from Coastal Energy Ltd 2026.04.30

Thanks so much for the review, Kylee! Happy we could sort out your concern and sneak in a maintenance check while we were there. That's the kind of service we love to provide. We appreciate you and look forward to seeing you next time!

Jo Dufour 2026.04.30

     

Just had an Air Conditioner installed. Getting ready for the heat. WOW what a slick setup. It just attaches to my existing gas furnace. Did not have to upgrade my electrical panel either. I have a new digital thermostat the I can control my heat and cool air, it’s also programmable. I can even just have a fan with no added cool or hot air. These guys were great!! Very knowledgeable, friendly, and kind. Thank-you Coastal Coastal Energy and Patrick for your excellent workmanship. They left the place spotless as well. It has not gone unnoticed.

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Reply from Coastal Energy Ltd 2026.04.30

What a fantastic review, thank you Jo! We'll be sure to pass your kind words along to Patrick and the team — they truly deserve it. We love that you're excited about your new setup and ready to beat the heat in style. Clean, efficient work with zero disruption is what we aim for every time. Welcome to the Coastal Energy family!

조현보 2026.04.29

     

All of the staff were very professional, answered all my questions clearly, and handled the work neatly and efficiently. It’s a great team, and I would definitely contact them again if I have a similar job in the future.

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Reply from Coastal Energy Ltd 2026.04.29

Thank you for the wonderful feedback! We're so pleased the whole team made a great impression — clear communication, tidy work, and efficiency are things we take real pride in. We'd love to help you again down the road, don't hesitate to reach out. We appreciate you choosing Coastal Energy!

Gwen Utgaren 2026.04.24

     

The technician that showed up for a maintenance appointment was great! He showed me different settings on the remote that I didn't know about. Very trustworthy!!

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Reply from Coastal Energy Ltd 2026.04.24

Thank you for the great review, Gwen! We're glad our technician could share some helpful tips and make the visit a positive one. Trustworthy, knowledgeable service is what we're all about — we appreciate your support of Coastal Energy!

Rudi Schepers 2026.04.24

     

Jay was absolutely fabulous. My heat pump had not worked properly for years, and other technicians were unable to find/fix the problem. With Jay’s expertise and knowledge, he was able to analyze the problem and carry out the repairs. He is not only very capable and courteous, but was on time and worked efficiently. I have full confidence in Jay, and Coastal Energy.

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Reply from Coastal Energy Ltd 2026.04.24

Wow, thank you for such a glowing review, Rudi! We'll make sure Jay sees this — he absolutely deserves the recognition. Diagnosing a problem that others couldn't crack is exactly the kind of challenge he thrives on, and we're so glad he was able to get your heat pump running properly after all this time. We're honoured to have earned your confidence, and we're here whenever you need us!

Dylan Lyons 2026.04.24

     

Professional and friendly

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Reply from Coastal Energy Ltd 2026.04.24

Thanks for your review & support Dylan!

Nikita Janice 2026.04.20

     

The staff at Coastal Energy are friendly and efficient. They arrived on time and were professional and courtesy throughout the process. Our heat pump has been great!

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Reply from Coastal Energy Ltd 2026.04.22

Thank you so much for the wonderful review, Nikita! We're thrilled to hear our team made a great impression — punctuality and professionalism are things we truly take pride in. It's fantastic to know your heat pump is working great! We appreciate you choosing Coastal Energy and hope to be your go-to for any future energy needs.

nancy robinson 2026.04.19

     

Coastal energy just installed a new air conditioning unit for us. The estimate was thorough and complete. Installation was well explained, efficient, and tidy. Staff were very personable and answered all our questions. We highly recommend this company.

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Reply from Coastal Energy Ltd 2026.04.19

Thank you so much for the wonderful review! We're thrilled the entire process — from the estimate through to installation — met your expectations. Our team takes pride in being thorough, tidy, and taking the time to answer every question. We truly appreciate your recommendation and look forward to serving you again!

wendy traynor 2026.04.18

     

Knowledgeable ,friendly and prompt . Also very good with pets.

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Reply from Coastal Energy Ltd 2026.04.19

Thank you Wendy! We're so glad our technician hit all the marks — and made some new furry friends along the way! We look forward to serving you again.

Hans Dryden 2026.04.18

     

Devon and Scott are great and go the extra mile. Thank you!

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Reply from Coastal Energy Ltd 2026.04.19

Thank you Hans! We'll make sure Devon and Scott hear this — going the extra mile is what they do best. We appreciate your support!

Charlene 2026.04.17

     

Scott was friendly, efficient and on time

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Reply from Coastal Energy Ltd 2026.04.19

Thank you for the kind words Charlene! We'll make sure Scott hears about this — we're lucky to have him on the team. We look forward to serving you again!

Shelley Parker 2026.04.15

     

The service from Coastal Energy was fantastic. They were quick and the technician explained everything. Would definitely recommend Coastal Energy to others or call them again in the future if needed.

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Reply from Coastal Energy Ltd 2026.04.15

Thank you so much for the fantastic feedback, Shelley! We're glad our technician was able to get things done quickly and keep you informed every step of the way. It means a lot to know you'd recommend us and call us again — we'll always be here when you need us. We appreciate your support!

Nic Denoni 2026.04.14

     

Installed the heat pump for my house and made the service visit for it. Was easy to make appointments and they called to let me know when they'd arrive. They explained what they did and made sure to check if there were any recalls on my unit. Overall a great experience and I would recommend them in the future.

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Reply from Coastal Energy Ltd 2026.04.14

Thank you so much for the kind review, Nic! We're really pleased to hear that everything — from booking your appointment to the installation and service visit — went smoothly. Keeping our customers informed with arrival calls, thorough explanations, and proactive checks like looking into recalls are all things we take pride in. We truly appreciate your recommendation and look forward to taking care of all your heat pump needs for years to come!

Norm Wolf 2026.04.14

     

The technician was prompt, completed to job efficiently and explained each step and even helped on an issue that was not related to the heat pump.

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Reply from Coastal Energy Ltd 2026.04.14

Thank you so much for the kind words, Norm! We're thrilled to hear our technician was prompt and efficient, and took the time to walk you through each step. Going the extra mile to help is exactly the kind of service we strive to provide. We appreciate your trust and look forward to being there whenever you need us!

Finley Clarke 2026.04.13

     

Had them to come make a little adjustment after 7 years from install date. Gave a very generous price and the employee was nice to deal with as well.

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Reply from Coastal Energy Ltd 2026.04.14

Thank you for the kind review, Finley! We’re glad we could help with the adjustment and that you found both the pricing and service fair. We truly appreciate your continued trust over the years!

Gail O'Donnell 2026.04.10

     

Friendly staff overall, hired a great electrician on our behalf, sought out best options for our ac installation, concerned about their customer service, very knowledgeable and all with a sense of humour. And a great price! What else could you ask for?!

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Reply from Coastal Energy Ltd 2026.04.10

Thank you so much for the awesome review, Gail! We’re glad to hear our team took the time to find the best solution for your AC install and that everything came together smoothly — including the electrical.

It’s great to know the team’s knowledge, service, and even a bit of humour stood out! We truly appreciate your support and are happy we could deliver great value as well.

tanner saywell 2026.04.09

     

I had disruption with my gas furnace after Fortis turned off my gas for a repair. Jay and Scott were quick to come by and address the situation and get it fired up again. Thanks for the friendly and quick service!

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Reply from Coastal Energy Ltd 2026.04.10

Thanks so much for your review, Tanner! We’re glad Jay and Scott were able to get out to you quickly and have your furnace back up and running after the disruption. We know how frustrating unexpected shutoffs can be, so we’re happy we could help make things easier.

We really appreciate you taking the time to share your experience!

Zig Ziegmor 2026.04.05

     

Excellent customer service from estimate to install to regular maintenance

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Reply from Coastal Energy Ltd 2026.04.06

Thank you for the great feedback! We’re glad to hear you’ve had excellent service from the estimate right through to installation and ongoing maintenance. We truly appreciate your support!