Nate was fantastic! Although he ended up not being the correct person for the job, he was a tremendous help: he provided assistance without trying to convince me that the entire unit needed to be placed, and immediately called someone who could repair the damaged part.
Very impressive!!!
The driver driving the van with the OH License #17652 I believe is not good at making sure he/she gets in the right lane to get on their exit. Instead, they wait until the last possible minute KNOWING there is a whole row of cars already lined up waiting to get on this exit to get right in front of us all during rush hour nonetheless.