Verified Company
Nate was fantastic! Although he ended up not being the correct person for the job, he was a tremendous help: he provided assistance without trying to convince me that the entire unit needed to be placed, and immediately called someone who could repair the damaged part.
Very impressive!!!
The driver driving the van with the OH License #17652 I believe is not good at making sure he/she gets in the right lane to get on their exit. Instead, they wait until the last possible minute KNOWING there is a whole row of cars already lined up waiting to get on this exit to get right in front of us all during rush hour nonetheless.
Called for air not working and they came and said everything looked fine and was probably the thermostat. Replaced thermostat on my own and still no relief during the heat wave we had. Called another business to come out and they were able to determine the issue within minutes. Apparently outside unit had debris blocking the coils and was causing a false read on my sensor saying everything looked good, but had they taken the cover off would’ve immediately noticed the same issue. Within the hour of general maintenance performed my air was back to running well. So ended up paying for 2 appointments bc the issue wasn’t resolved the first time. Will continue to do business with the other company since they did the due diligence to solve the issue. One star bc at least the tech was polite.