Citywide was great. Tom and his team were kind, patient, and helped get our cesspool system fixed the proper way so it drains correctly and so their team can extract quickly and efficiently without issues moving forward. I’ve never lived with a cesspool system before, so I really appreciated Tom taking the time to walk me through how it works and offering honest guidance. They were quick, efficient, and genuinely super nice throughout the whole process. Honestly, Tom was just a good time to work with, super personable and easy to talk to. I’m looking forward to working with Tom and his team again in the future. You rock, Tom!
Reply from Citywide Sewer-Drain & Plumbing Corp
2025.12.15
Dear Christopher,
Thank you so much for your wonderful 5-star review! We are thrilled to hear that Tom and his team made such a positive impact during your cesspool system repair. Your appreciation for their kindness, patience, and informative approach truly highlights the dedication we strive for at Citywide. It’s great to know that Tom was able to guide you through the process and make it a pleasant experience.
We look forward to having the opportunity to work with you again in the future. If there’s anything more we can assist you with, please don’t hesitate to reach out. You rock too!
Warm regards,
The Citywide Team
Thank you so much for your wonderful 5-star review! We are thrilled to hear that Tom and his team made such a positive impact during your cesspool system repair. Your appreciation for their kindness, patience, and informative approach truly highlights the dedication we strive for at Citywide. It’s great to know that Tom was able to guide you through the process and make it a pleasant experience.
We look forward to having the opportunity to work with you again in the future. If there’s anything more we can assist you with, please don’t hesitate to reach out. You rock too!
Warm regards,
The Citywide Team
Friendly , professional help. Very knowledgeable . I will use them again!
Reply from Citywide Sewer-Drain & Plumbing Corp
2025.12.15
Dear Wendy Jupiter,
Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about our friendly and professional service. It’s wonderful to hear that you found our team knowledgeable and helpful. We’re thrilled that you plan to use us again in the future! If there’s anything more we can assist you with, please don’t hesitate to reach out. Your satisfaction is our top priority!
Warm regards,
The Citywide Plumbers Team
Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about our friendly and professional service. It’s wonderful to hear that you found our team knowledgeable and helpful. We’re thrilled that you plan to use us again in the future! If there’s anything more we can assist you with, please don’t hesitate to reach out. Your satisfaction is our top priority!
Warm regards,
The Citywide Plumbers Team
Reply from Citywide Sewer-Drain & Plumbing Corp
2025.12.15
Thank you, Joseph, for your wonderful 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your feedback motivates us to continue delivering top-notch service. If you ever need assistance again, please don't hesitate to reach out. We look forward to serving you in the future!
It is so unbelievably rare these days to find someone that actually knows what they are doing but Ricky H is one of those guys. We had a clog in our kitchen sink which we hired another company to come fix. With two young children we cant function without a working Kitchen sink but what was a slow drain turned to a completely non functional drain and another plumber who basically said “i dont know what to tell you”. In desperation we reached out to Citywide through our management company and In the midst of a snow storm Ricky comes out to clean up another plumbers mess. He diagnoses the problem in minutes of arriving, professionally brings in his tools and is respectful of our no shoes home. He clears the clog in like 15 min and leaves time for pleasant conversation. It’s clear that Ricky is the real deal and if you need a real pro this is the guy! We are super grateful to him. Dont waste any time or money with anyone else.
Reply from Citywide Sewer-Drain & Plumbing Corp
2025.12.15
Hi Omar,
Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about Ricky H and are thrilled to hear about your positive experience. It's wonderful to know that he was able to swiftly and professionally diagnose the issue with your kitchen sink, especially during such challenging weather conditions.
At Citywide, we pride ourselves on providing expert service with a personal touch, and it sounds like Ricky exemplified that perfectly. Your satisfaction and comfort are our top priorities, and we’re glad we could assist you in this situation.
We’re grateful for your trust and recommendation, and we're here for any future plumbing needs you may have!
Best regards,
Citywide Team
Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about Ricky H and are thrilled to hear about your positive experience. It's wonderful to know that he was able to swiftly and professionally diagnose the issue with your kitchen sink, especially during such challenging weather conditions.
At Citywide, we pride ourselves on providing expert service with a personal touch, and it sounds like Ricky exemplified that perfectly. Your satisfaction and comfort are our top priorities, and we’re glad we could assist you in this situation.
We’re grateful for your trust and recommendation, and we're here for any future plumbing needs you may have!
Best regards,
Citywide Team
Citywide is always reliable, efficient and affordable. I never worry when I have a plumbing issue, I just call Citywide….. done!
Thanks guys 🙏🤗❤️
Reply from Citywide Sewer-Drain & Plumbing Corp
2023.11.20
We appreciate your positive feedback ! thanks so much for choosing Citywide and we look forward to hearing from you soon
Kind. Knowledgeable. Fast efficient and professional
Reply from Citywide Sewer-Drain & Plumbing Corp
2025.12.15
Thank you so much, Briding Newell, for your wonderful 5-star review! We genuinely appreciate your kind words about our team being knowledgeable, fast, efficient, and professional. It's heartening to know that we met your expectations. Your satisfaction is our top priority, and we look forward to assisting you again in the future. If you have any further needs, please don't hesitate to reach out!
Reply from Citywide Sewer-Drain & Plumbing Corp
2025.12.15
Dear Nicole Presti,
Thank you so much for your wonderful 5-star review! We truly appreciate your feedback and are thrilled to hear that your experience with us was positive. It’s our mission to provide top-notch service, and knowing that we met your expectations brings us great joy. If there’s anything more we can do to assist you in the future, please don’t hesitate to reach out. We look forward to serving you again soon!
Warm regards,
The Citywide Plumbers Team
Thank you so much for your wonderful 5-star review! We truly appreciate your feedback and are thrilled to hear that your experience with us was positive. It’s our mission to provide top-notch service, and knowing that we met your expectations brings us great joy. If there’s anything more we can do to assist you in the future, please don’t hesitate to reach out. We look forward to serving you again soon!
Warm regards,
The Citywide Plumbers Team
Good, professional job done by Nathaniel. Would recommend this company.
Reply from Citywide Sewer-Drain & Plumbing Corp
2025.12.12
Hi Joe Nunz,
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Nathaniel provided you with a professional experience. Your recommendation means the world to us. If you ever need our services again, please don't hesitate to reach out. We're here to help!
Warm regards,
The Citywide Plumbers Team
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Nathaniel provided you with a professional experience. Your recommendation means the world to us. If you ever need our services again, please don't hesitate to reach out. We're here to help!
Warm regards,
The Citywide Plumbers Team
Excellent service. Highly recommend
Reply from Citywide Sewer-Drain & Plumbing Corp
2025.12.12
Hi Karen Ben-Sorek,
Thank you so much for your wonderful review! We truly appreciate your kind words about our service. It's fantastic to hear that you had a great experience and that you would highly recommend us. Your support means a lot to our team. We look forward to serving you again in the future!
Best regards,
The Citywide Plumbers Team
Thank you so much for your wonderful review! We truly appreciate your kind words about our service. It's fantastic to hear that you had a great experience and that you would highly recommend us. Your support means a lot to our team. We look forward to serving you again in the future!
Best regards,
The Citywide Plumbers Team
Reply from Citywide Sewer-Drain & Plumbing Corp
2025.12.12
Dear Antonio Deleon,
Thank you so much for your 5-star review! We truly appreciate your feedback and are glad to hear that you had a positive experience with us. Your satisfaction is our top priority, and it means the world to our team to know we met your expectations.
If there’s anything more we can do for you in the future, please do not hesitate to reach out. We look forward to serving you again!
Best regards,
The Citywide Plumbers Team
Thank you so much for your 5-star review! We truly appreciate your feedback and are glad to hear that you had a positive experience with us. Your satisfaction is our top priority, and it means the world to our team to know we met your expectations.
If there’s anything more we can do for you in the future, please do not hesitate to reach out. We look forward to serving you again!
Best regards,
The Citywide Plumbers Team
So glad Gary came. He’s wonderful.
Reply from Citywide Sewer-Drain & Plumbing Corp
2025.12.12
Hi Ronald,
Thank you so much for your glowing 5-star review! We're thrilled to hear that Gary made such a positive impression on you. Our team strives to provide exceptional service, and it’s wonderful to know that Gary exceeded your expectations. If there’s anything more we can do for you or any future plumbing needs, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Citywide Plumbers Team
Thank you so much for your glowing 5-star review! We're thrilled to hear that Gary made such a positive impression on you. Our team strives to provide exceptional service, and it’s wonderful to know that Gary exceeded your expectations. If there’s anything more we can do for you or any future plumbing needs, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Citywide Plumbers Team
Bobby was great. Citywide had sent two other plumbers before him who could not find the leak or fix the problem but Bobby was thinking the minute he walked through the door. He not only found and fixed the issue but was very professional and courteous. Insisted on cleaning up even when I offered.
Reply from Citywide Sewer-Drain & Plumbing Corp
2025.12.12
Thank you so much for your wonderful review, S T! We’re thrilled to hear that Bobby was able to resolve the leak efficiently and professionally. It’s great to know his dedication to ensuring your satisfaction made a difference, and we appreciate his commitment to leaving your space clean. Your positive feedback is invaluable to us, and we’ll be sure to pass along your kind words to Bobby. Should you need any further assistance, please don’t hesitate to reach out. Thank you for choosing Citywide!
Warm regards,
The Citywide Team
Warm regards,
The Citywide Team
He was on time, and very professional in his job.
Reply from Citywide Sewer-Drain & Plumbing Corp
2025.12.12
Hi Javier,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our service prompt and professional. Our team strives to uphold these standards, and it’s rewarding to know that we met your expectations. If you ever need our assistance again, don’t hesitate to reach out. We're here to help!
Best regards,
The Citywide Plumbers Team
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our service prompt and professional. Our team strives to uphold these standards, and it’s rewarding to know that we met your expectations. If you ever need our assistance again, don’t hesitate to reach out. We're here to help!
Best regards,
The Citywide Plumbers Team
Wet professional and very thorough experience
Reply from Citywide Sewer-Drain & Plumbing Corp
2025.12.12
Dear Virginia Crawford Pierrepont,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our service to be professional and thorough. Our team strives to provide the best experience possible, and it's incredibly rewarding to know that we hit the mark during your visit.
We truly appreciate your feedback and look forward to serving you again in the future. If there's anything more we can do for you or if you have any questions, please don’t hesitate to reach out.
Warm regards,
The Citywide Plumbers Team
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our service to be professional and thorough. Our team strives to provide the best experience possible, and it's incredibly rewarding to know that we hit the mark during your visit.
We truly appreciate your feedback and look forward to serving you again in the future. If there's anything more we can do for you or if you have any questions, please don’t hesitate to reach out.
Warm regards,
The Citywide Plumbers Team
Alex M and Charlie were great. They arrive within 2 hours after calling the office. They were friendly, polite and professional. My pipes were snaked and usable in under 2 hours. Problem solved and toilets and flushing again.
Highly recommend Citywide.
Reply from Citywide Sewer-Drain & Plumbing Corp
2025.12.12
Dear Katherine,
Thank you so much for your wonderful 5-star review! We are thrilled to hear that Alex M and Charlie were able to respond quickly to your plumbing needs and that they provided friendly, polite, and professional service. It’s fantastic to know that your issue was resolved promptly and effectively.
Your recommendation means the world to us, and we’re grateful for your support! If you ever need assistance again, don’t hesitate to reach out.
Warm regards,
The Citywide Team
Thank you so much for your wonderful 5-star review! We are thrilled to hear that Alex M and Charlie were able to respond quickly to your plumbing needs and that they provided friendly, polite, and professional service. It’s fantastic to know that your issue was resolved promptly and effectively.
Your recommendation means the world to us, and we’re grateful for your support! If you ever need assistance again, don’t hesitate to reach out.
Warm regards,
The Citywide Team
Citywide's technician, DEVAUGHN RHODEN, did a great job cleaning my sewer drain pipe. It was a difficult situation but DEVAUGN persisted until the sewer line was cleared. I am very pleased with his effort.
Reply from Citywide Sewer-Drain & Plumbing Corp
2025.12.12
Dear Alex Avitabile,
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words about DeVaughn Rhoden and his dedication to resolving your sewer drain issue. It’s great to hear that he persisted despite the challenges and that you were pleased with his efforts.
At Citywide, we strive to provide quality service and it’s gratifying to know we met your expectations. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We’re here to help!
Warm regards,
The Citywide Team
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words about DeVaughn Rhoden and his dedication to resolving your sewer drain issue. It’s great to hear that he persisted despite the challenges and that you were pleased with his efforts.
At Citywide, we strive to provide quality service and it’s gratifying to know we met your expectations. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We’re here to help!
Warm regards,
The Citywide Team