Verified Company
After a month the showers are still not fixed! Only 1 stall has no issues with water temperature, all others are boiling hot! I don't understand why they would remove a way to change the temperature yourself, this makes the whole experience very miserable. Also they removed the shelf so you have to place your items on the floor. And the time water flows is very short, you have to constantly press the button. Annoying!!!
Odpowiedz z CityFit Toruń - Toruń Plaza
2025.11.21
Hi! Thank you for your feedback. We understand your frustration with the new showers. The renovation was done comprehensively to make the entire area new, fresh, and fully sealed.
Unfortunately, we’re at the mercy of circumstances beyond our control. We have to wait until December for the authorized service to adjust the water temperature properly, and we’re very frustrated about this delay as well. We’re also waiting for the delivery of shelves, which will be available as soon as they arrive.
In the meantime, we recommend using the shower in the public restroom near the filtered water fountain, where you can adjust temperature yourself. We’re doing everything we can to make your experience at the club as comfortable as possible.
Kind regards,
The CityFit Team
Unfortunately, we’re at the mercy of circumstances beyond our control. We have to wait until December for the authorized service to adjust the water temperature properly, and we’re very frustrated about this delay as well. We’re also waiting for the delivery of shelves, which will be available as soon as they arrive.
In the meantime, we recommend using the shower in the public restroom near the filtered water fountain, where you can adjust temperature yourself. We’re doing everything we can to make your experience at the club as comfortable as possible.
Kind regards,
The CityFit Team
