We purchased sliding doors and windows from Fluid Glass for our refurbishment / extension project and have been incredibly happy with the service and quality of the products. Our main contact, Joe, was a pleasure to deal with throughout and was always available, from the quotation stage through to final fitting. Everyone else we liaised with, over the phone, or on site, were also very helpful and professional, including, Valerio, Raz, Maciek and Martin. A particular highlight was the glass for the sliders being craned over the house ! We would definitely recommend.
My works included 5m x 2.5m casement / crittal style doors and a 5m x 1,5m skylight. I obtained 4 quotes, Fluid were competitive on price. Initially I planned to work with a different supplier however as the process unfolded I became increasingly impressed with Fluid – I had A LOT of questions – this is expensive glass and I couldn’t afford to make a mistake – no matter how many questions I asked, the fluid team (Stephen) replied quickly and with great clarity. It seemed like nothing was too much trouble and I felt like my business was important to Fluid. The glass I purchased had to be very high specification to meet SAP test requirements – and large glass installed In a very tight urban setting.
The team attention to detail (3 surveys, multiple engagements to agree every single tiny detail) was impressive – Fluid clearly values their reputation and takes a pride in what they do. The installation process went smoothly, the 2 fitters were excellent – again, incredible attention to detail. The end result is truly awesome as the pictures below show. Highly recommended
Reply from Fluid Glass
2025.12.03
Thank you for taking the time to leave such a detailed review Clive.
It was genuinely a pleasure for the team to work with you, and we’re glad the communication and attention to detail made the process clear and easy. The installers will appreciate your feedback as well.
Your level of engagement was appreciated - we’d much rather clients ask plenty of questions than not ask enough.
The finished result looks great, and we really appreciate your trust in Fluid and your recommendation.
It was genuinely a pleasure for the team to work with you, and we’re glad the communication and attention to detail made the process clear and easy. The installers will appreciate your feedback as well.
Your level of engagement was appreciated - we’d much rather clients ask plenty of questions than not ask enough.
The finished result looks great, and we really appreciate your trust in Fluid and your recommendation.
We’re delighted with both the windows and the service we had from Fluid Glass. From the outset, the process was very straightforward, and the team ensured we were totally comfortable with the order and installation arrangements. The windows themselves are absolutely first-rate, we couldn’t be more thrilled!
Reply from Fluid Glass
2025.12.03
Thank you for your generous review. We’re pleased to hear the process felt clear and seamless from the outset, and that our team were able to give you full confidence in the order and installation.
It’s wonderful to know the glazing has met your expectations - we’re grateful you chose Fluid and appreciate you taking the time to share your experience.
It’s wonderful to know the glazing has met your expectations - we’re grateful you chose Fluid and appreciate you taking the time to share your experience.
The slim aluminium doors look great and we are extremely happy with the level of service and the communication throughout. During the ordering process Jake gave very good advice about what doors made sense for our new extension.
The installation was extremely professional and quick and they left the house in great shape afterwards. We are looking forward to working with Jake and the team again for some other windows in the house.
Reply from Fluid Glass
2025.08.18
Hi Mitesh,
Thank you for taking the time to share such a positive review. We’re really pleased to hear that you’re happy with both the doors and the service you received.
I’ll pass your comments on to the installation team—they’ll be delighted to know their efforts were appreciated.
Thank you for taking the time to share such a positive review. We’re really pleased to hear that you’re happy with both the doors and the service you received.
I’ll pass your comments on to the installation team—they’ll be delighted to know their efforts were appreciated.
I recently had the pleasure of working with Fluid Glass and was genuinely impressed by their craftsmanship and professionalism. Their attention to detail, particularly in handling bespoke glazing solutions, was excellent. The team was knowledgeable, responsive, and supportive throughout — offering valuable advice at every stage and delivering a high-quality final result.
Reply from Fluid Glass
2025.06.16
Thank you so much for your kind words. It was a real pleasure working with you, and we're delighted to hear that you were happy with both the process and the finished result. Delivering high-quality, bespoke glazing solutions is what we strive for, and it’s great to know our team's attention to detail and support throughout made a positive impact. We really appreciate you taking the time to share your experience.
We built a small but fairly complex garden dining room. The roof design is unusual and was challenging but Fluid Glass were thoughtful and patient as the design evolved and was built. The finished product is terrific with the glass roof they supplied and fitted integrating beautifully with the rest of the building.
Reply from Fluid Glass
2025.06.16
Thank you for the kind review. It was a pleasure to be involved in such a unique and well-considered project. The roof design was indeed a challenge, but we enjoy working closely with clients and design teams to help bring ambitious ideas to life. We’re so pleased to hear that the finished result integrates beautifully with the building - it means a lot to us to know you're happy with the outcome.
We had a wonderful visit to the Fluid showroom to discuss our project. Steven Towler could not have been more helpful. He was incredibly knowledgeable and explained all of the various options to us. We left feeling very confident that we are making the right choice to work with Fluid and can't wait to have our doors and rooflight installed by them.
Reply from Fluid Glass
2025.06.16
Thank you, Siobhan - we’re so pleased to hear you enjoyed your visit to the showroom. Steven will be delighted to know his guidance made such a positive impression. It's always our goal to ensure clients feel fully informed and confident in their decisions, so your feedback means a lot. We’re excited to be working with you.
We worked with Fluid Glass on delivering our home improvement project in West London. From the point of engagement they presented themselves and their company professionally and were very clear about how their process would tie in with the clients expectations and our construction program.
Through each stage of the process, design, fabrication, delivery and aftercare they were quick to respond and dealt with every enquiry with precision.
In an industry that is hard to predict, Fluid are a reliable team to have on your side. I look forward to our next project together.
Reply from Fluid Glass
2025.06.16
Thank you, Matt - we really appreciate your thoughtful review. It was a pleasure working with you on the West London project, and we're glad our approach aligned well with your expectations and program. Clear communication and reliability are at the core of what we do, so it's great to hear that came through at every stage. We're looking forward to the next project together too.
Good team and great product. Extremely happy with the outcome of about £25k of glass including structural glazing, side door, corner window and three pane sliding door.
Their installers were great and super dedicated.
What didn't make it a 5 star review:
1) some disconnects between office team and install team (seem to be using contractors?)
2) some disconnects between about three different survey people (again seem to be using contractors)
3) communications around lead times and integrated planning with prime contractor could have been a bit soother. Seems glazing is always an issue on all builds - so would have thought everyone would be used to it.
However, all that said, super happy with the product and outcome and would use them again and recommend to friends.
Reply from Fluid Glass
2025.06.16
Hi Adam,
Thank you for the detailed and thoughtful review - we really appreciate the positive feedback and are glad you're happy with the final result. It means a lot to know you’d recommend us and work with us again.
We also appreciate the constructive points you raised and wanted to offer some clarity for future readers:
Office and install coordination:
While everything was managed smoothly on our end, we understand that, as the end user, the behind-the-scenes coordination may not have been visible.
Survey process:
The initial survey was requested last-minute by your contractor, and we reshuffled our schedule to attend. As expected, the site wasn’t ready, so we returned to complete the full survey. Since we worked directly with your contractor, some details may not have been relayed clearly.
Lead times:
These were shared early on and throughout the project. Any delay in production was due to site readiness, not manufacturing. We recognise the importance of clearer communication when multiple parties are involved and continue to improve this.
Thanks again - we’re proud of the result and grateful to have been involved.
Thank you for the detailed and thoughtful review - we really appreciate the positive feedback and are glad you're happy with the final result. It means a lot to know you’d recommend us and work with us again.
We also appreciate the constructive points you raised and wanted to offer some clarity for future readers:
Office and install coordination:
While everything was managed smoothly on our end, we understand that, as the end user, the behind-the-scenes coordination may not have been visible.
Survey process:
The initial survey was requested last-minute by your contractor, and we reshuffled our schedule to attend. As expected, the site wasn’t ready, so we returned to complete the full survey. Since we worked directly with your contractor, some details may not have been relayed clearly.
Lead times:
These were shared early on and throughout the project. Any delay in production was due to site readiness, not manufacturing. We recognise the importance of clearer communication when multiple parties are involved and continue to improve this.
Thanks again - we’re proud of the result and grateful to have been involved.
We had Fluid glass install 3 sets of sliding doors on our site, 1 being 10m in length. We were very leased with their service from the start with our visit to the showroom where Jake was very helpful and showed us the anodised product which we eventually went with. The install went smoothly and the quality of work was good. Would recommend Fluid and will certainly use again
Scammell Construction
Reply from Fluid Glass
2025.06.16
Thank you, Steve - we really appreciate the great feedback. It was a pleasure having you at the showroom and we're glad the anodised finish was the right choice in the end. The 10m set was a standout, and we're pleased the install went smoothly and lived up to expectations. We look forward to working with you again on the next project.
Excellent and dedicated service - Jon Veale commercial director Castellum
Reply from Fluid Glass
2025.06.16
Thank you, Jon - we greatly appreciate your kind words and the opportunity to collaborate with Castellum. It’s always a pleasure to work alongside a team that values quality and attention to detail as much as we do. We’re proud to have contributed to the project and look forward to working together again in the future.
Fluid Glass were an absolute pleasure to work with from beginning to end. We love our new fd20 glass sliding doors. Thanks
Reply from Fluid Glass
2025.06.16
Thank you, Ben - it was a real pleasure working with you, and we’re so pleased to hear you’re enjoying the doors. It’s always rewarding to see our systems appreciated as part of a well-considered design. We really appreciate the kind feedback and hope to collaborate again in the future.
Fluid Glass came to replace two broken glass units. The whole experience was painless and very efficient . The two workmen were a pleasure to work with and carried out the work in a very professional manor.
I would definitely recommend Fluid Glass for all glazing work and will be using them on my next project.
Reply from Fluid Glass
2025.06.16
Thank you, Simon - we really appreciate your kind words. We're glad to hear the process was smooth and efficient, and that our installation team left a positive impression. We look forward to working with you again on your next project.
Fluid Glass are great. We have finalised a few projects with them in London (and abroad), and always had very professional, punctual service from them. Would recommend to all other professionals / clients.
Reply from Fluid Glass
2025.06.16
Thank you, Andreja - it’s always a pleasure working with you and your team. We really value the continued trust you place in us, both in London and abroad, and we're glad our service has consistently met expectations. We look forward to many more successful collaborations ahead.
Very happy to recommend Fluid Glass. Glazing was a large part of our project (sliding doors, glass link, frameless structural glazing) and critical to get right. We couldn't be happier with the final outcome.
The process from initial contact to final installation was managed very efficiently and responsively. Nothing but positive feedback!
Reply from Fluid Glass
2025.03.19
Thank you for your review, Nick. We really appreciate it. The project went smoothly, thanks to the excellent collaboration between your team and the architects. Hopefully we will cross paths again in the near future.
Fluid glass offer a beautiful product which is evident in their showroom and really allows you to see the end product. They were recommended by my architect and Steven has been very helpful and easy to work with throughout the process. The product speaks for itself and I look forward to working together on future projects.
Reply from Fluid Glass
2025.03.12
Thank you for your thoughtful review. We’re delighted that our showroom helped showcase the quality of our products, and it’s great to hear that Steven made the process smooth and enjoyable for you. We truly appreciate your kind words and your architect’s recommendation.
The new showroom is a stunning showcase of what the Fluid Glass team can achieve and the level of attention, care and detail that goes into each project.
Reply from Fluid Glass
2025.03.10
Thank you Dillan. We’re really proud of the new showroom, so it’s fantastic to hear that you enjoyed your visit. We’ve put a lot of thought into making it a true reflection of the quality, craftsmanship, and attention to detail we bring to every project. We appreciate your kind words and look forward to hearing from you in the future.
Fantastic company to use. They installed some fabulous bi fold doors to my new build house which look amazing. Following a very small issue with the lock on one of the doors I called Fluid Glass to flag it, they responded immediately and sent a lovely couple of guys out to sort it the next day. 10/10 service and would thoroughly recommend.
Reply from Fluid Glass
2025.03.10
Thank you, Sasha! We really appreciate you choosing to work with us and are so pleased that you love your new bi-fold doors. It means a lot to hear your kind words about our service - we always strive to look after our clients, so I’m glad we could get everything sorted quickly for you. Thanks again, and if you ever need anything in the future, we’re always here to help.