Chelmsford Master Locksmiths Reviews

Dianne Beer 2026.05.30

     

One of their toughest locks in a long time, & they never gave up! A neighbour highly recommended this company and they were not wrong! Alex and John came expecting my lock to be a short 1 hour job to get open and 4 hours later they finally succeeded, where I fear others would have given up. They had to take a pane of glass out to get to the lock, which they successful got the top bolt to drop down and release the locking mechanism. They needed to go away and order a new integral lock and I expected to need to chase them for this but the next week they called and had found the ideal lock and could fit it that week, once it arrived. I was over the moon at the very quick service, successful service, and very good value for money considering the man hours they were here getting the lock open and then coming back to install a new one. I cannot recommend this company enough, they are very good at what they do, experts! And they do it all with a smile and friendly chat. Thank you so much for my wonderful new lock at a good fair price, with such super service.
Date of experience: 08 May, 2026

Useful Report

Sarah RICHARDS 2026.05.29

     

Called them to help get myself and my elderly parents back into the house, after I stupidly locked us out whilst rushing to a Doctors app. Arrived very promptly, so polite and helpful, and a reasonable charge for the job. Well done, very pleased and happy with the service 😁

Useful Report

Reply from Chelmsford Master Locksmiths 2026.05.30

Thanks for the positive feedback Sarah! Glad to be able to help you at short notice. Chelmsford Locksmiths Team.

Giant Chelmsford 2026.05.18

     

Got a new lock fitted by these guys, great job, prompt service even adjusted the door and works like new Thanks Alex

Useful Report

Reply from Chelmsford Master Locksmiths 2026.05.19

Thank you so much for the positive feedback we will pass on your kind words to Alex. Chelmsford Master Locksmiths Team.

Susan Thomas 2026.04.14

     

Excellent professional service Quick to arrive Up front with charges I had to have a new part for my door There was absolutely no pressure to make a decision at the time New part ordered& then fitted in a short time frame I would certainly use this company again & have no hesitation recommending them

Useful Report

Reply from Chelmsford Master Locksmiths 2026.04.14

Thanks so much for the great feedback Susan! your kind words are very much appreciated. Chelmsford Master Locksmiths.

Jack Twinn 2026.04.13

     

Reliable and quick Very quick and efficient. Polite and got the job done! Thank you!!
Date of experience: 13 April, 2026

Useful Report

Ian Plant 2026.02.25

     

I needed a replacement vw car key fob. The staff were really helpful and cut me a replacement key at a fraction of the cost of a vw dealer. Thank you. I will be back when I need more keys cut.

Useful Report

Reply from Chelmsford Master Locksmiths 2026.02.26

Thank you for the brilliant feedback Ian. Glad we could be of assistance. Chelmsford Master Locksmiths Team.

paul Jarvis 2026.02.12

     

Top man for keys and locks

Useful Report

Reply from Chelmsford Master Locksmiths 2026.02.12

Thanks for the great feedback Paul! Glad to be able to help. Chelmsford Master Locksmiths Team.

MJ B 2026.02.04

     

Always super Helpful at getting any issue resolved highly recommend!

Useful Report

Reply from Chelmsford Master Locksmiths 2026.02.04

Thank you so much for the positive feedback it is very much appreciated. Chelmsford Master Locksmiths.

David Sargeant 2026.02.03

     

Very knowledgeable, extremely helpful and honest. Would definatly recommend.

Useful Report

Reply from Chelmsford Master Locksmiths 2026.02.03

Thank you for the fantastic feedback David! So glad we could help you. Chelmsford Master Locksmiths Team.

Ann Root 2025.12.09

     

Very pleasant, and very quick service. Nice guy, didnt catch his name but made our visit worthwhile. Thank you.

Useful Report

Reply from Chelmsford Master Locksmiths 2025.12.09

Thank you for your kind words Anne! Glad you were happy with the level of service you received. Chelmsford Master Locksmiths Team.

Brenda Hall 2025.11.21

     

I have used this company on several occasions. They are always very helpful. They can do anything you ask for concerning locks and keys. They cut a key for me from a Victorian lock. They can cut car keys from a lock. I'd recommend Chelmsford master locksmiths to everyone. The cost is very reasonable. Well done chaps.

Useful Report

Reply from Chelmsford Master Locksmiths 2025.11.21

Thank you for the fantastic 5 Star review Brenda! Glad we could be of assistance and it has been a pleasure helping you over the years. Chelmsford Master Locksmiths.

Graham Peskett 2025.11.17

     

Great service and really quick service when I had 2 keys cut. Well worth visiting if you need keys or lock . I recommend this company without hesitation plus great value for money

Useful Report

Reply from Chelmsford Master Locksmiths 2025.11.17

Thank you for the Fantastic feedback Graham! Glad we could be of help. Chelmsford Master Locksmiths.

Leah Yiadom 2025.10.10

     

I had an issue with my suitcase — the TSA lock wouldn’t open no matter what I tried. I phoned the night before and the man on the phone was super friendly, telling me to come in the next day. When I arrived in the morning, a gentleman named Alex saw me straight away and fixed my suitcase on the spot. He explained why the lock had jammed and gave me helpful advice. Alex was extremely kind, friendly, and thoughtful throughout. I’ll definitely be using Chelmsford Master Locksmiths in the future and would highly recommend them to everyone.

Useful Report

Reply from Chelmsford Master Locksmiths 2025.10.11

Thank you so much for the fantastic feedback Leah! Glad you were happy with the level of service you received from Alex. if you need anything in the future please let us know. Chelmsford Master Locksmiths Team.

syed irfan 2025.08.27

     

Really good service and quick with the work i higly recommend them - find Alex

Useful Report

Reply from Chelmsford Master Locksmiths 2025.08.29

Thank you for the great feedback Syed! We will be sure to let Alex know you were happy with the level of service.

V C 2025.08.21

     

An absolutely genuine company Efficient friendly great value Cannot recommend enough A great service Been trying to get a difficult key cut for a while saw Alex and no problem. Big thanks

Useful Report

Reply from Chelmsford Master Locksmiths 2025.08.23

Thank you so much for the 5 star review we will pass on your great feedback to Alex. Glad we could be of assistance. Chelmsford Master Locksmiths.

Louise Maguire 2025.08.20

     

Outstanding service, great locksmiths, would definitely recommend.

Useful Report

Reply from Chelmsford Master Locksmiths 2025.08.20

Thank you for the fantastic feedback Louise! Glad you were happy with the level of service. Chelmsford Master Locksmiths.

Alan 2025.08.02

     

Life savers Can't praise this place highly enough! After being told by "Keystation" in Heybridge (do NOT go there!) that my Fiesta door lock was beyond repair and would need renewing and reprogramming by Ford, therefore practically condemning my 1997 car to the scrap heap, I took it to these guys for a second oplnion? They not only repaired the lock so it works perfectly now, they also supplied and reprogrammed a new key which also starts the car (which Keystation said couldn't be done) and all for a hundred quid! Absolutely fantastic and personal service and the only reason my little car is still on the road is because of the boys at Chelmsford Master Locksmiths. Thank you guys

Useful Report

David Brent 2025.07.26

     

Says they are open until 1 on Saturday, just turned up at midday after a 35 minuite drive. They are not open.

Useful Report

Reply from Chelmsford Master Locksmiths 2025.07.28

Hi David, I can only apologise...our web site should state that the shop does not open on Saturday, I will look into this and have it changed.

Alfie Marnie 2025.06.20

     

We were recommended to this company,and it has been a great recommendation.We had another company try three times to replace our door locks and each time they failed. Had our new lock and handles fitted today and what a difference in quality and professionalism. Kept in touch and opened the new locks with us,the old company used parts from their van. Polite,professional,tidy,you'd be wise to use them.

Useful Report

Reply from Chelmsford Master Locksmiths 2025.06.20

Thank you for taking the time to leave us such fantastic feedback Alfie! Glad we were able to help you out. Please let us know if you need any security work done in the future, we very much appreciate the 5 star review. Chelmsford Master Locksmiths.

Heidi Martin 2025.05.15

     

I have used Chelmsford Master Locksmiths a few times before having found them after a bad experience with a national company. I have always had brilliant service and today was no exception, all locks changed and property secured post High Court eviction. Reasonable pricing and top class service - the biggest thank you to Alex who was super helpful and generally a nice guy. Highly recommended

Useful Report

Reply from Chelmsford Master Locksmiths 2025.05.16

Thank you for the outstanding Feedback Heidi! It was an absolute pleasure working for you, look forward to working with you in the future, will pass on your kind words to Alex. Chelmsford Master Locksmiths Team.