Verified Company
I just wanted to thank Matt for the work you did today installing our new Bradford White water heater. He was very professional, he answered all my questions. Did a fantastic job. Thanks Matt
Reply from CGC Water Treatment & Plumbing
We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Professional and knowledgeable, answered all my questions; great service
Reply from CGC Water Treatment & Plumbing
2025.01.14
Thanks Cindy for the great 5 star review! Enjoy your Kinetico water!
The process with Christian was excellent to choose the system for our home. We discussed a few options that would address our concerns about dry and brittle hair. He is very professional and personable.
Reply from CGC Water Treatment & Plumbing
Thanks for the great review, Matt. We're glad Christian was professional and personable while helping you choose a system to address dry, brittle hair. We appreciate you trusting us with your home and your feedback. If you need anything else, please let us know.
Great customer service. Job was done quickly and efficiently.
Reply from CGC Water Treatment & Plumbing
Thank you for your kind review! Your satisfaction is our top priority.
We had Dan come out for a general inspection on our new build after noticing our water had a yellow tint. He was incredibly responsive—arriving the same day we called—and quickly identified the issue. We really appreciated his professionalism and efficiency. Highly recommend!
Reply from CGC Water Treatment & Plumbing
Thanks for the great review, Jessie. We're glad Dan could come the same day and quickly identify the cause of your yellow-tinted water. We appreciate your kind words about his professionalism and efficiency and your recommendation. If you need anything else in the future, we're here to help.
Fantastic especially the help Wesley & Aidon Quinn 🤗
Reply from CGC Water Treatment & Plumbing
Thank you so much, Carl! We're thrilled Wesley and Aidon Quinn were especially helpful. We'll be sure to pass your kind words along to them. We truly appreciate you taking the time to share this great feedback.
Ronnie, with CGC Home Services, did an outstanding job servicing my water system. He was thorough, demonstrated excellent diagnostic skills, and took the time to make sure everything was working properly. He explained what he found in a clear and professional manner and was extremely polite throughout the entire visit. I truly appreciate his attention to detail and the confidence he inspired in the quality of his work.
Reply from CGC Water Treatment & Plumbing
Thank you for the glowing review! We're thrilled to hear that you're happy with our service.
Prompt, personable and professional, what more could you ask for? Well done!
Reply from CGC Water Treatment & Plumbing
Thank you for the glowing review! We're thrilled to hear that you're happy with our service.
Do not waste your time with this scam CGC company. We bought TWO, yes TWO, water softner systems from them. Typical company: sales person sells you the world but when it comes time for CGC to pay up they are ready to charge you an arm and a leg. Warranty this warranty that, no there is no warranty on nothing. Oh moving, will come out and move it to your new house. After we charge you a $175 fee to assess how much more we are charging you just to move it. POST SALE COMPLETELY 💩 COMPANY.
Reply from CGC Water Treatment & Plumbing
We're very sorry to hear about your experience, and that is not the level of service we strive to provide. We take concerns about warranty coverage, charges, and post-sale service seriously and will investigate what happened with your two water softener purchases. Please contact our Customer Care team with your order number using the contact form on our website or the phone number on your invoice so we can review your account and work toward a resolution. If you prefer, ask to escalate to a supervisor and we will prioritize the review.
Matthew Cole did an excellent job installing a water filtration system and was able to connect the filtered water to our new refrigerator. Very courteous and efficient. I have been using this company for over 20 years and have always been satisfied with their service. Terry
Reply from CGC Water Treatment & Plumbing
Thank you for your kind review! Your satisfaction is our top priority.
