Verified Company
Disappointed. Poor Service.
1 star out of 5 for service from Oliver BC office of Central Agencies Ltd.
5 star for frustration.
Too many errors, math errors, typos, wrong prices, contradictions, wrong payment dates, and not sending promised documents to me.
Oct 9, 2025 I emailed to finalize changes to policy.
For the next mth all I received were 'auto replies' saying that the various 3-4 people I emailed had quit, moved, or in a different dept.
After phone calls I finally got a human to listen.
Nov 12, 2025 a chq was mailed to me.
But, Central wrote it out incorrectly.
After many emails, and phone calls, Central agreed to correct it.
I sent a signed letter in an email on January 19, 2026 to Lillian and Christine, as per Central's instructions, and requested the corrected, new, chq be mailed right away.
It is Wed June 10, 2026. No chq yet.
No email from Lillian or Christine to say when chq was mailed.
Last email from Lillian was Jan 14, 2026.
I have not received a cheque yet.
Who else thinks Central should include interest on this chq....when they actually send it?
Date of experience: 10 June, 2026
Date of experience: 10 June, 2026
I had a great experience working with Jaskaran Singh Bhatia for my Auto Plan insurance needs. He was extremely patient, knowledgeable, and helpful throughout the entire process. He took the time to answer all my questions, explained everything clearly, and made sure I understood my options. His professionalism and friendly approach made the experience smooth and stress-free. I highly recommend Jaskaran to anyone looking for reliable and excellent customer service.
I’ve been dealing with some complex insurance changes lately, and Satvir at the brokerage has been incredibly helpful. He really took the time to walk me through everything and made sure my policy and payment plan were set up exactly the way they needed to be. He is professional, patient, and made the whole process feel much less stressful. If you’re looking for someone who actually cares about getting it right and takes the time to explain the details, I’d highly recommend reaching out to Satvir."
