Centex Rootdown Plumbing, LLC Reviews

Isabelle Dorado 2026.02.03

     

Jeremy with Centex Rootdown was fantastic! I had a toilet leaking around 11 PM, I could not get it to stop, and he still came out after hours without any issues. He told me it would take about 45 minutes, but he showed up in 15 minutes, which was honestly impressive. He fixed the toilet quickly and then went above and beyond by helping me with a shower problem I mentioned at the last minute. Jeremy was friendly, professional, and clearly takes pride and is very knowledgeable with his work. I’m extremely grateful for his help and would highly recommend Centex Rootdown to anyone who needs dependable plumbing, especially in an emergency!

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Reply from Centex Rootdown Plumbing, LLC 2026.02.03

We truly appreciate your kind words and are delighted to hear about your positive experience with Jeremy and Centex Rootdown. It is always our goal to respond promptly and efficiently, especially in urgent situations like late-night plumbing issues. Jeremy’s professionalism and dedication to providing thorough and knowledgeable service reflect our commitment to customer satisfaction. Thank you for recommending us, and we are glad we could assist you not only with the toilet but also with the additional shower concern. Your gratitude means a lot to our team.

Eric Feuerstein 2026.02.02

     

Jeremy was amazing to work with. Answered any question I had. Took the time to explain everything to me. And walked me through the correct way of using what he installed. I had a reassuring experience with their team; they were attentive and clear in every step, made me feel valued and confident in their work. The problem was resolved quickly without any unnecessary delays, delivering results that met my expectations on every level. I’m fully satisfied with the quality and honesty of the service and would definitely recommend them for anyone who wants things done right the first tim

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Reply from Centex Rootdown Plumbing, LLC 2026.02.02

Thank you so much for taking the time to leave this amazing review! ⭐⭐⭐⭐⭐
It truly means a lot to hear that you felt informed, confident, and taken care of throughout the process. I believe great plumbing isn’t just about fixing the issue—it’s about clearly explaining the why and how, so homeowners feel comfortable and empowered with what’s been installed in their home.
I’m glad we were able to resolve everything quickly and make the experience a reassuring one for you. If you ever have questions down the road or need anything at all, don’t hesitate to reach out.
Thanks again for trusting Centex Rootdown Plumbing—we’re always here when you need us!

Alex 2026.01.30

     

Fast service with good communications made the process seamless. Polite and friendly staff provided exceptional service from start to finish.

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Reply from Centex Rootdown Plumbing, LLC 2026.01.30

Thank you, Alex! We truly appreciate the 5-star review. Providing fast, clear communication and reliable plumbing service is exactly what we strive for on every job. If you ever need help with drain issues, water lines, or any plumbing repairs in the future, don’t hesitate to reach out we’d be happy to help again.
Centex Rootdown Plumbing, LLC
We get down to the root of the problem.

Joshua Tidwell 2026.01.28

     

Jeremy was amazing. when he came out he was very honest and up front about how things looked. he made sure the repair was done to the best of his ability and spot checked for any other leaks. Luckil the only other issue was an uncapped pipe and a hairline fracture near his repair. Money well spent.

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Reply from Centex Rootdown Plumbing, LLC 2026.01.28

We truly appreciate your detailed feedback and are delighted to hear that Jeremy provided honest and thorough service during your repair. It's great to know that the issue was resolved effectively and that he took the extra steps to ensure everything was checked carefully. Thank you for trusting us with your needs and for recognizing the value of our work.

GBB 2026.01.24

     

Jeremy: Was professional and exceeded my expectations. Highly Recommended.....a very happy customer

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Reply from Centex Rootdown Plumbing, LLC 2026.01.24

Thanks so much for sharing your experience! It's fantastic to hear that Jeremy not only met but exceeded your expectations. We really appreciate your high recommendation and are thrilled to know you're a very happy customer. Looking forward to serving you again!

DANI Tanner 2025.12.29

     

Jeremy was very friendly and gave good advice and fast service

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Reply from Centex Rootdown Plumbing, LLC 2025.12.29

Thank you, Dani. We appreciate you choosing Centex Rootdown Plumbing. We always aim to provide friendly service, honest advice, and fast, reliable plumbing solutions for homeowners here in Central Texas. If you ever need help with leaks, water heaters, drain stoppages, or any emergency plumbing service, we’re here for you.

Wiletny Melian 2025.12.28

     

He resolved my emergency in the middle of the night. Thank you so much. It's the best

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Reply from Centex Rootdown Plumbing, LLC 2025.12.28

We are truly grateful for your kind words and are glad to have been able to assist you promptly during your emergency. Providing reliable support when it matters most is our top priority, and it’s rewarding to hear that you had such a positive experience. Thank you for trusting us in such a critical moment.

Mindy Reinhart 2025.12.26

     

Jeremy came out to unclog my kitchen sink. He was responsive, showed up on time, explained everything he wanted to do, found another small leak and gave me a fair quote. He was professional, thorough, and quick on fixing everything. I recommend Jeremy and will use him again if needed.

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Reply from Centex Rootdown Plumbing, LLC 2025.12.26

Thank you for the kind words and for choosing Centex Rootdown Plumbing. I’m happy we could resolve the issues quickly and provide a clear, fair solution. Your support means a lot, and please don’t hesitate to reach out if anything comes up. I’m here to help.

Suzanne Hutcherson 2025.12.06

     

Excellent service! Came out on a Saturday for a small but urgent job. Will definitely use again!

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Reply from Centex Rootdown Plumbing, LLC 2025.12.06

Centex Rootdown Plumbing truly appreciates your feedback, Suzanne. We’re glad the team was able to assist on a Saturday and resolve the issue quickly. Thank you for trusting our company, and we look forward to helping you again whenever you need us.

Jeff Hunter 2025.12.02

     

Fast, professional, and efficient!

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Reply from Centex Rootdown Plumbing, LLC 2025.12.02

We truly appreciate your positive feedback and are delighted to hear that our team was able to provide fast, professional, and efficient service. Your satisfaction is our priority, and it's rewarding to know that our efforts met your expectations. Thank you for choosing us!

mary lane 2025.11.28

     

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Reply from Centex Rootdown Plumbing, LLC 2025.11.28

We truly appreciate your 5-star rating and are delighted to know that your experience met your expectations. Your support motivates us to continue delivering excellent service and quality. Thank you for choosing us and for sharing your positive feedback.

Mary Lane (Mary) 2025.11.28

     

Plumber was a friendly and polite

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Reply from Centex Rootdown Plumbing, LLC 2025.11.28

We’re delighted to hear that our plumber made a positive impression with their friendly and polite service. Providing courteous and professional assistance is a top priority for us, and it's rewarding to know that this was reflected during your experience. Thank you for taking the time to share your kind words and for giving us a five-star rating.

Diane Hampton 2025.11.27

     

Jeremy is the best I could not believe how fast he was able to come out . He had to pull the whole toilet up and replace the seal and he did it so fast. I highly recommend him good job 👏 👍 Thanks

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Reply from Centex Rootdown Plumbing, LLC 2025.01.29

⭐ Thank you for your 5-star rating! We appreciate your support.

Nicole Burley-Cannon 2025.11.21

     

Jeremy came out the same day for a leak behind my shower. Quoted me a fair price and fixed everything the same day. Very polite, helpful and knowledgeable. Before starting the actual work he explained everything to me. Would definitely recommend and my go to plumber now.

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Reply from Centex Rootdown Plumbing, LLC 2025.11.21

Thank you so much for the great review! I’m really glad we were able to take care of that shower leak the same day. I always try to explain the work up front and make the whole process easy and stress-free.

I appreciate you trusting Centex Rootdown Plumbing, and I’m here anytime you need help in the future. Thank you for choosing us!

— Jeremy

Mike Sheon 2025.09.28

     

Fast response, great service!

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Reply from Centex Rootdown Plumbing, LLC 2025.09.28

Thank you for your kind review. Our team is pleased to learn that you had a positive experience. We look forward to the opportunity to welcome you back in the future.

Clifford 2025.09.07

     

Came in and diagnose the problem, gave me a great price for part and labor. Had me all finished up less than a hour. Thank you Jeremy

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Reply from Centex Rootdown Plumbing, LLC 2025.09.08

Thank you for the fantastic review! We are delighted that you were pleased with the diagnosis, pricing, and our efficient service. Thank you for choosing us, and we look forward to assisting you again.

Donna Beavers 2025.09.02

     

Our neighborhood Facebook group had several members recommend Jeremy with Centex Rootdown Plumbing. At 8:00 pm I used their online service request form At 8:01, I received a call. Appointment was scheduled for 9:00 am the following morning. By 9:30, repair was complete. I will definitely call Jeremy for future plumbing repair needs!

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Reply from Centex Rootdown Plumbing, LLC 2025.09.03

Thank you for sharing your experience. We’re glad we could respond quickly and get everything taken care of the next morning. We truly appreciate your recommendation and look forward to helping with any future plumbing needs.

Greg Adkins 2025.09.01

     

Jeremy showed up quickly, had the issue resolved quickly as well and was informative and polite the entire time

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Reply from Centex Rootdown Plumbing, LLC 2025.09.02

Thank you for your review. We’re glad we could resolve the issue quickly and provide clear, professional service. Your trust means a lot, and we’ll be here whenever you need us again.

Fabio Terezinho 2025.08.16

     

Jeremy resolved the issue during the weekend in a timely manner. He was very polite and professional.

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Reply from Centex Rootdown Plumbing, LLC 2025.08.17

We’re happy we could take care of it for you! Thank you for sharing your experience and for trusting us.

Libby B. 2025.08.16

     

They came out early on a Saturday morning and had my drain unclogged in less than 10 minutes! The prices were far more reasonable than what I was quoted by other companies. The staff was polite, professional, and explained everything clearly, even giving me tips on how to prevent future issues. I really appreciate their quick service and honesty — I’ll definitely be using them again!

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Reply from Centex Rootdown Plumbing, LLC 2025.08.16

Thank you for your kind words! We’re glad we could help quickly and appreciate your trust in us. We’ll be here anytime you need us