Our A/C went out earlier this week.
Carlos got to us in a timely fashion and not only got us cool again, but diagnosed why our heat didn't work last winter and fixed that as well.
All within about 3 hours and that includes the time going to get the part for the heater.
He is extremely professional, explained everything to us, and was exceptionally priced.
Hopefully we won't need him again anytime soon (no offense Carlos), but he will be the first call we make!
Our AC decided to die in the middle of summer. I called Carlos came out to our house exactly when he said he would. He quickly diagnosed the problem with our older unit and was able to source the parts and get it fixed within a few hours. Very pleased with the quality of his work. Will be using him again if we have any issues in the future.
Our central A/C & Heat blower motor went out when it was 38 degrees. Carlos came out the same day and replaced the motor with a new one he had in his truck. He cleaned the evaporator coils and squirrel cage better than any company that has ever been to our house. Excellent prices and maintenance and repairs are done correctly. Call Carlos for all your A/C & Heating needs. Take it from experience, Carlos is the best! A+
Our A/C went out today and first place we called said they weren’t accepting new clients. Caribbean was suggested to me by a neighbor, and thank the universe! They answered quickly, super friendly. Carlos was at our house within just a couple of hours. Friendly, knowledgeable, efficient and even better wanted to meet our pups. Had us up and running in no time and a very price. 10 out of 10. We need a few tweaks and they 100% have a loyal customer is us.
Called and spoke with Carlos. His professionalism and patients with ensuring I understood the probable root cause of my issue were impeccable, knowledge beyond his years. Carlos made a visit the same day, went through his check process, explaining everything along the way, and proved his initial diagnosis from our phone call. No gimmick service, spot on diagnosis and immediate fix (had the part on his truck). Highly recommend Caribbean Breese for your HVAC needs!
Carlos is at the top of the list when it comes to not only customer service but his workmanship. He works very hard and makes sure to get it done right the first time. He is detail oriented and thorough; solving problems other HVAC companies don't even consider. You can't go wrong hiring Caribbean Breeze. You'll get the best customer service imaginable and work you know you won't have to question.
Caribbean Breeze and the owner Carlos are professionals in their field. They are very thorough, knowledgeable, transparent, informative, understanding, licensed, and aim to have your a/c working at its best as soon as possible.
Everyone knows you cannot ask for more in this day and age. If you have an issue and need a fix Caribbean Breeze is the company you need to call.
Caribbean Breeze is the best A/C
company I've ever used. Carlos is
extremely knowledgeable and friendly.
He takes the time to explain all options
and puts the power in the customer.
This is the first time I haven't felt like I
was being taken advantage of in some
way. He always does his best job and
and his workmanship is impeccable. I
highly recommend Carlos and
Caribbean Breeze.
Carlos has saved us from the heat twice already this year. We are grateful to have him. He takes his time to really investigate what’s wrong when the air goes out. We were using a national AC company when the air stopped working back on a Friday evening in March and when we called them they couldn’t come out until late the next day. Carlos was at the house first thing the next morning! We won’t let anyone else touch our system anymore!
I had a company come out and charge me $195 only to lie to me and tell me something that was broke that wasn't I had Teddy come out and give me a estimate within two minutes he had my heating running my element was bad and unfortunately my system was old and was not available so we decided to put in a whole new unit he was professional did a very nice job had it all installed and one day I am very pleased and happy
I have been using Caribbean Breeze since 2014 with no complaints, so my wife and I trusted Carlos to put a complete brand new A/C & Heating system in our house.
He listened to what we wanted and installed exactly what we asked for. Carlos and his work crew were professional, knowledgeable, honest, and just all around good people.
I have included a few pictures to show his hard work in his profession, and dedication to satisfy his customers.
Thank you Carlos, we couldn't be happier with our new A/C system.
Sincerely,
Luke & Kristi
الرد من Caribbean Breeze Heating & Cooling
2022.12.04
Thank you Luke for the review and for entrusting us for your hvac needs.
Carlos with Caribbean Breeze arrived when he promised. He very thoroughly diagnosed the problems with my AC explaining everything as he went. He replaced two internal parts and cleaned the fan and fins. My Ac is responding well and is back to working like new! His prices are very reasonable. I’m so glad Carlos worked on my AC. I will be calling him soon for any maintenance work in the future.
الرد من Caribbean Breeze Heating & Cooling
2022.06.22
Hello Mrs. Denise thank you for review, I personally do apologize for not responding as quick. Again it was pleasure to serve you and your husband and thank you for entrusting us for your hvac needs.
Incredible service! Carlos went above and beyond to identify the heating problem and use his extensive expertise to quickly fix it and advocate for me to my landlord. (And his kindness to my pets was so appreciated.) Highly recommend to everyone!!!
الرد من Caribbean Breeze Heating & Cooling
2022.06.22
Hello Miss. Evan thank you for review and I (Carlos Cazanas) truly appreciate that you entrusted in us for your hvac needs. I hope that your landlord took my recommendations into consideration and fixed the issues. Again if you need anything regarding HVAC please do not hesitate to reach out.
Again I do apologize for responding a few months late.
Again I do apologize for responding a few months late.
No doubt Carlos is an expert in his work. He immediately identified the issue and solved it quickly. Additionally, he shared thorough explanations for everything! Recommend highly.
الرد من Caribbean Breeze Heating & Cooling
2021.12.09
Thank you Stephanie for your kind review, we strive to provide good service for our customers.