Dently Reviews

Yury Namgung 2025.12.04

     

I have been going to Dently dental for a couple years now and had a great experience. They’ve always been transparent about the cost and the quality of service was great. However most recently (Nov) I visited for a regular cleaning and was told there was nothing to pay at the front desk (as usual, cleaning is covered by my insurance). A week later I got a $700+ charge in the mail; it turns out my provider had gone out of network and they did not tell me of this change before they hit me retroactively with this out of pocket charge. Edited for updates — Dently reached out to let me know that this claim was due to an administrative error; my provider’s in-network status was not processed fully by the time of my visit. They clarified that I would not owe the amount that my insurance claim stated and that my visit would still be 100% covered as per my regular plan. I really appreciate this correction and their flexibility around accommodating insurance/network related mishaps. I’ve been happy about the quality of their service for the last two years so I was pretty confused and upset by the hefty retroactive charge for my preventative cleaning; I’m glad it was a misunderstanding/unintentional miscommunication and that I can continue to go to Dently in the future knowing these types of issues will be resolved easily

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Reply from Dently 2025.12.06

Hi Yury, thank you so much for sharing this — I’m really sorry for the frustration this caused. It looks like your insurance processed the claim incorrectly because the doctor wasn’t fully updated in their system. We’ll be adjusting everything on our end so you owe nothing for this visit.

We appreciate you letting us know, and we’re here to make sure it’s fully resolved for you. Thank you for your patience and for being a valued patient.

Chaitali Deshpande 2025.11.26

     

I would like to extend my sincere thanks to Dr. Pooja Patel and the entire team of Dently, Brooklyn, NY. I went to them for a severe tooth pain/ infection and was very well treated, advised and guided. They were also very kind to refer me to an equally amazing endodontist clinic- Williamsburg Endodontics. Thank you.

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Carter Petty 2025.11.03

     

Dr. Patel, Makita, and the rest of the Dently team are all amazing and exceptionally helpful. Couldn't ask for better care!

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Reply from Dently 2025.12.06

Thank you so much for your kind words! Dr. Patel, Makita, and the entire Dently team truly appreciate you. We’re grateful for your trust and always here to provide the best care.

Paul Forrest 2025.10.06

     

I had an absolutely fantastic experience at Dently. I had been having significant sensitivity in one of my teeth for months. As a result, I had a consultation with Dr. Patel, who was not only extremely knowledgeable and professional, but also responsive and patient. She discovered that I had cracked the tooth, and after walking me through the options and answering all my questions, eventually ended up placing a crown. She did a phenomenal job, and since permanent crown placement, my sensitivity is completely gone and I could not have asked for a better or smoother experience. The support staff as well, from reception to the dental assistants, were also fantastic and always extremely pleasant, competent, helpful. This has been one of the best experiences I have had as a patient. I highly recommend Dr. Patel and Dently for anyone looking for dental services.

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Reply from Dently 2025.10.07

Thank you so much for your kind words! We’re thrilled to hear Dr. Patel and our team were able to resolve your sensitivity and make the experience smooth and comfortable. Patient care and clear communication mean everything to us — we truly appreciate your recommendation!

Mawupe Avoseh 2025.09.10

     

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Reply from Dently 2025.09.30

“We’re sorry to see your experience was not what you had hoped for. Our team strives to provide excellent care and service to all patients, and we take all feedback seriously. We will review this internally to ensure we continue improving.”

Amanda Carr 2025.09.03

     

Needed emergency care and Dently provided it. Cracked a tooth at 3:30pm on a Friday and knew it would be difficult to find an office nearby to see me. They were closing soon but they stayed late to squeeze me in and did whatever they could to glue my cracked tooth back together temporarily until I could see the oral surgeon on Monday. They saved me from agonizing pain. Excellent treatment!

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Reply from Dently 2025.09.30

“Thank you for sharing your experience! We’re so glad we were able to help and provide relief when you needed it most. Our team always strives to be there for patients, even in emergencies. Wishing you a smooth recovery and we’re here if you need anything further!”

Jodie Hayford 2025.09.02

     

I had a preventative visit here a year ago. The cleaning itself was fine, but they wanted to fill a cavity that my prior dentist had been watching for 5 years. I have since gone to a new dentist who also didn't think the cavity needed attention. Dently was also unresponsive in my two requests to release my x-rays to my new provider.

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Reply from Dently 2025.09.30

“Thank you for sharing your experience with us. We’re truly sorry for any frustration you had with your treatment recommendations and in receiving your x-rays. Your comfort and confidence in our care are very important, and we’re reviewing this to make sure we provide clearer communication and smoother follow-up for our patients in the future.”

Millie Khemiri 2025.08.28

     

Dently is officially my go-to dentist’s office for teeth whitening, Invisalign, and any other dental needs. From the moment you walk in, Rachelle at the front desk makes you feel welcome—always warm, friendly, and stylish in her signature Supreme gear. Lulja the Dental Assistant, was incredibly gentle and meticulous during my whitening treatment. She patiently explained every step, checked in often to make sure I was comfortable, and the results were outstanding. Dr. Patel was personable, knowledgeable, and kind—exactly the kind of dentist you want looking after your smile. And I’m so glad they’ve built a team that truly cares about patient experience. I can’t wait to recommend all my friends here. If you’re looking for pearly whites and an amazing dental experience, stop by Dently and tell them Millie sent you. Trust me—you won’t be disappointed!

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Reply from Dently 2025.09.30

“Wow, thank you so much for this thoughtful review, Millie! We’re thrilled to hear that your experience with Rachelle, Lulja, and Dr. Patel was such a positive one. Our team loves making patients feel comfortable and cared for, and it means a lot to know you left happy with both your treatment and results. We truly appreciate your recommendation and can’t wait to see you again soon!”

ru guo 2025.06.30

     

Disappointing and Rushed Dental Cleaning I had a very disappointing experience with my recent dental cleaning. The entire appointment lasted around 20 minutes, and the actual cleaning itself was barely 15 minutes — significantly shorter than the typical 30 minutes to an hour most practices offer. Two key steps were completely overlooked: polishing and flossing. I had to specifically request the polishing—otherwise, the dentist would have skipped it entirely. Flossing wasn’t done at all. This is far from standard practice and gives the impression that important parts of the cleaning are being intentionally neglected. Dental cleanings are supposed to be thorough and preventive — not rushed in and out like this. This makes the entire experience feel irresponsible and incomplete. I would not recommend this provider if you're looking for quality dental care.

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Reply from Dently 2025.09.30

“Thank you for sharing your experience with us. We’re very sorry to hear that your cleaning felt rushed and incomplete. Thorough, attentive care is a top priority for our team, and it’s clear we fell short during your visit. We’re reviewing this matter internally to ensure our cleanings meet the high standards patients should expect, including all necessary steps. Your feedback is truly valuable in helping us improve.”

Danielle L 2025.06.18

     

Lulja and Dr. Savani are the best! I had to have a procedure done and both Lulja and Dr. Savani made me feel so comfortable and cared for. They took the time to answer any questions I had and made it a painless and easy experience. So thank you Lulja and Dr. Savani!

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Reply from Dently 2025.09.30

“Thank you so much for sharing your experience! We’re thrilled to hear that Lulja and Dr. Savani made you feel comfortable and cared for throughout your procedure. It means a lot to know you felt at ease and supported — we’ll be sure to share your kind words with them!”

Noelani Burroughs 2025.06.16

     

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Chatham Ellwanger 2025.05.23

     

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JAYMIN PATEL 2025.05.22

     

Best treatment Sagar shekhda

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Sally Falls 2025.03.27

     

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Shalane Katugampola 2025.03.15

     

Finally a dentist I can trust! Dr. Savani is kind, patient, and very talented. He treated me for a root canal / crown while pregnant, which meant thoughtfully managing unique symptoms (i.e. extra bleeding) and following my Obstetrician’s guidance around which materials and medications were okay to use. Dr. Savani was very respectful of my situation and I felt safe and well cared for throughout the entire experience. I highly recommend Dr. Savani and his practice to anyone looking for a a trustworthy dentist who will do a great job.

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Reply from Dently 2025.09.30

“Thank you for this wonderful feedback! We’re so glad to hear that Dr. Savani’s care and attention made you feel safe and supported during such an important time. Thoughtful, personalized treatment is always our goal, and we truly appreciate your recommendation.”

Lizzie 2025.03.08

     

Excellent dental practice

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Reply from Dently 2025.09.30

“Thank you for your kind words! We’re so glad to hear you had a great experience with our practice.”

Oscar Sanchez 2025.02.14

     

Dr. Savani, Hamida and the rest of the team at Dently impressed me with their caring, prompt and professional care. They send out forms ahead of time so the visit is efficient from the start. I went too long between my latest cleanings but wasn’t judged, rather encouraged for getting back on track. Looking forward to regular treatment so close to home.

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Reply from Dently 2025.09.30

“Thank you for sharing your experience! We’re so glad Dr. Savani, Hamida, and the team helped make your visit smooth and supportive. It’s never too late to get back on track with your dental health, and we’re happy to be here for you close to home.”

Abdellah Mellouk 2024.12.14

     

Without a doubt, this has been the best dentist appointments I've ever experienced – I'd give it 10 stars if I could! Dr. Savani and his team warmly welcomed me into their practice, instantly easing my dental anxieties after moving from France to the USA. The front desk personnel is the kindest, an absolute gem. Dr Savani’s serenity and confidence inspired trust in his expertise. Dr. Savani's exceptional patience stood out as he took the time to explain everything clearly and attentively address my concerns. I felt truly valued as a patient, a testament to his commitment to providing the best care possible. His skills and genuine care were unparalleled, ensuring my comfort throughout the entire procedure. I've never encountered a dentist who combines technical proficiency with such kindness. His precision and attention to detail were evident, leaving me feeling secure during each appointment. Dr. Savani's professionalism, patience, friendliness, and expertise are unmatched. I wholeheartedly recommend Dr. Savani and his team for exceptional dental care. Thank you again for the positive, informative and memorable experience. Looking forward to my next appointment! 🌟

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Reply from Dently 2025.09.30

“Thank you so much for your thoughtful and generous feedback! We’re truly delighted to hear how comfortable and supported you felt with Dr. Savani and our team. Helping patients ease their dental anxieties and feel valued in their care is at the heart of what we do, and it means a great deal to know your experience reflected that. We’re honored by your recommendation and look forward to welcoming you back for your next visit!”

Cole Walsh 2024.11.14

     

I felt so at ease and comfortable on my first visit, despite fairly severe dental anxiety. I can’t recommend enough. The care team is friendly and fast- and they explain everything so clearly. Dental dread no more!

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Reply from Dently 2025.09.30

“Thank you for sharing your experience! We’re so glad to hear that our team helped put you at ease and make your first visit comfortable. It means a lot to know we could help ease your dental anxiety — we look forward to continuing your care!”

Kami Calevro 2024.11.12

     

The front desk got me in promptly and they were super friendly and helpful. Hygienist and Dentist were knowledgeable and the practice was modern and very well kept. They gave me a great assessment of my teeth based off of my X-rays and I was able to get a complete teeth cleaning with fluoride in record time. They in no way tried to oversell anything in the way of whitening or straightening. Very happy to have a reliable and local dental practice.

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Reply from Dently 2025.09.30

“Thank you for your thoughtful review! We’re so glad our front desk team, hygienist, and dentist helped make your visit smooth and welcoming. It’s wonderful to hear you felt well cared for and appreciated the thorough, honest approach to your treatment. We’re happy to be your local dental practice!”