Verified Company
Amazing experience!! The cats are adorable and the staff is so kind. They have all kinds of toys so you can play with the cats and the cause is great. The atmosphere is so calming and fun. I had the absolute best experience 🥰
Reply from Cat Cafe Maui
2025.12.07
Mahalo for your visit . We are so happy you had a great experience. Thank you for your support.
Advertisement
Verified
Cute little cat cafe located inside the Queen Ka'ahumanu center in Kahului. We decided to stop buy the Maui Cat Cafe as one of our little adventures before we left Maui and so glad we did! My toddler was a little homesick and was missing our cats so I took her here and she loved it. There were kittens and cats and the best part was that everything was pink so she loved it even more. All the little feline friends were friendly and it was also very clean inside. Will definitely come back! PS, don't forget to wear socks or you can purchase cute cat socks at the front desk as well :)
Advertisement
We visited Cat Cafe Maui before our flight home. Playing with the kitties was so relaxing and so calming. It put me in the exact right mindset before the long flight over the Pacific. The staff is gracious and welcoming, and the kitty cats were amazing! Five stars!
Reply from Cat Cafe Maui
2025.11.20
Mahalo so much for visiting us and thank you for your support!
Advertisement
Verified
Such a cute little experience. $20 gives you 50 minutes and you can have a tea or coffee. It's a nice air conditioned place to relax, pet some cats, think about adoption or just give them a little attention. The staff are lovely. Make sure to bring extra socks but you can buy some there if you need them too.
Advertisement
Cat Cafe forces all customers to enter personal information about young children -- they FORCE you to use an app. Collecting personal information about young children is illegal based on COPPA and Hawaii's HCDPA. It does NOT matter why you are collecting information about young children IT IS ILLEGAL.
Reply from Cat Cafe Maui
2025.08.28
Hi Dee,
Thank you for sharing your concern. We’d like to clarify a few things to help ease any worries.
Cat Café Maui uses FareHarbor, a trusted booking and waiver platform widely used across Hawai‘i and beyond. The waiver requests a parent or guardian’s information, and in some cases a child’s date of birth, solely to confirm age for safety and liability purposes. This is especially important in our lounge, where live animals interact with guests—age requirements help ensure the safety of both children and cats.
We do not collect personal information about children beyond what’s necessary for safety, and we never use or share any data for marketing. All information is securely stored by FareHarbor and used only to meet insurance and safety regulations.
Your review makes a very serious accusation—that we are engaging in illegal activity—which is simply not true. Spreading misinformation of this nature is harmful not only to our café’s reputation but also to the community trust we work so hard to build. We take privacy and compliance very seriously, including following COPPA and Hawai‘i’s HCDPA guidelines.
If you’d like, we’d be happy to show you exactly what the waiver includes so you can see for yourself.
Thank you again for your feedback. We care deeply about creating a safe, joyful, and transparent experience for every visitor—two-legged and four-legged alike.
Mahalo,
Cat Café Maui
Thank you for sharing your concern. We’d like to clarify a few things to help ease any worries.
Cat Café Maui uses FareHarbor, a trusted booking and waiver platform widely used across Hawai‘i and beyond. The waiver requests a parent or guardian’s information, and in some cases a child’s date of birth, solely to confirm age for safety and liability purposes. This is especially important in our lounge, where live animals interact with guests—age requirements help ensure the safety of both children and cats.
We do not collect personal information about children beyond what’s necessary for safety, and we never use or share any data for marketing. All information is securely stored by FareHarbor and used only to meet insurance and safety regulations.
Your review makes a very serious accusation—that we are engaging in illegal activity—which is simply not true. Spreading misinformation of this nature is harmful not only to our café’s reputation but also to the community trust we work so hard to build. We take privacy and compliance very seriously, including following COPPA and Hawai‘i’s HCDPA guidelines.
If you’d like, we’d be happy to show you exactly what the waiver includes so you can see for yourself.
Thank you again for your feedback. We care deeply about creating a safe, joyful, and transparent experience for every visitor—two-legged and four-legged alike.
Mahalo,
Cat Café Maui
Advertisement