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Reviews ( 220 ) 4.7

Babu Abraham Gidla
Babu Abraham Gidla
2025.03.15
Sent a tow truck when in need, thanks for that. Did a free road check when I suspected something not right about sounds while . Thanks Did squeeze my car’s check up in tight weekend schedule of their shop, thanks
Sara Renee
Sara Renee
2025.03.15
G ._. Berg
G ._. Berg
2025.02.26
Reply from Car-X Tire & Auto 2025.03.01
Hello G ._. Berg, Thank you so much! We're delighted to hear that you had a great experience at Xpress Pro Tire & Auto Carmel. Our team is committed to providing top-notch service, and it's wonderful to know that we met your expectations. If you ever need anything else, whether it's a quick oil change or a more complex repair, don't hesitate to reach out. We're always here to help. Come and see us again soon! Best regards, The Xpress Pro Tire & Auto Carmel Team
Brian Palmer
Brian Palmer
2025.02.24
Honest, fair, quick, in & out.
Reply from Car-X Tire & Auto 2025.03.01
Thank you, Brian, for your review! We're glad to hear that you found our service honest, fair, and efficient. Your feedback is greatly appreciated and motivates us to keep delivering top-notch service. If you ever need anything else, don't hesitate to reach out. Come and see us again soon!
C S
C S
2025.02.19
Excellent customer service and personal attention. Have used this shop for two decades for every auto repair need.
Reply from Car-X Tire & Auto 2025.02.20
Thank you so much, C S, for your kind words and for being a loyal customer for two decades! We're truly grateful for your trust in us for all your auto repair needs. Your satisfaction with our customer service and personal attention means a lot to our team. We look forward to continuing to serve you and your vehicle in the future. Come and see us again soon!
Linda McMurray
Linda McMurray
2025.02.12
I was very pleased with my service at Xpress Pro. I went in for a free break inspection fully expecting to be told I needed new brakes whether I needed them or not. I was pleasantly surprised when they told me what caused the squeal and that I didn't need new brake pads. I appreciated their honesty. Because of that, I will come back
Reply from Car-X Tire & Auto 2025.02.13
Hello Linda, Thank you for sharing your experience with us! We're glad to hear that you were pleased with our service and appreciated the honesty of our team during your brake inspection. It's important to us that our customers feel confident and informed about their vehicle's needs. We look forward to welcoming you back to Xpress Pro Tire & Auto Carmel for any future auto care needs. Drive safely and see you soon!
Doris McCoy
Doris McCoy
2025.02.08
They take the time to help me understand the problem and also how to best take care of my car. I have never had a problem with them
Reply from Car-X Tire & Auto 2025.02.10
Thank you, Doris, for sharing your experience with us! We're pleased to know that our team has been able to help you understand your car's needs and provide the care it deserves. Your trust and satisfaction mean a lot to us. If you ever have more questions or need assistance, don't hesitate to reach out. We look forward to seeing you again soon!
Scott Cooper
Scott Cooper
2025.02.06
Easy in and out with a good price point. I noticed a lot of oil on my garage floor though. Probably when the old oil was being drained. I checked my levels twice and found it was still at the level mark. Will continue to check for the next few days to be sure.
Reply from Car-X Tire & Auto 2025.02.10
Hello Scott, Thank you for sharing your experience with us. We're pleased to hear that you found our service convenient and our pricing competitive. We apologize for any inconvenience caused by the oil on your garage floor. It's important to us that your vehicle is in top condition, so please keep an eye on those levels, and don't hesitate to reach out if you notice anything unusual. We appreciate your feedback and look forward to serving you again in the future. Take care and drive safely! Best regards, The Xpress Pro Tire & Auto Carmel Team
J. Robert Rankin
J. Robert Rankin
2025.01.27
Great service
Reply from Car-X Tire & Auto 2025.01.31
Thank you, J. Robert Rankin, for your fantastic review! We're delighted to hear that you had a great experience with our service. Your feedback is incredibly valuable to us, and it motivates our team to continue providing top-notch service. We look forward to seeing you again soon at Xpress Pro Tire & Auto Carmel. Safe travels!
Oliver
Oliver
2025.01.24
Friendly, knowledgeable, don’t try to upsell you
Reply from Car-X Tire & Auto 2025.01.29
Hello Oliver, Thank you for taking the time to share your experience with us! We're glad to hear that you found our team friendly and knowledgeable. It's important to us that our customers feel comfortable and trust that we have their best interests in mind. We appreciate your kind words and your 5-star rating. If you ever need assistance in the future, don't hesitate to reach out. We're always here to help! Best regards, The Xpress Pro Tire & Auto Carmel Team
Donielle Hughes
Donielle Hughes
2025.01.18
The staff was great and friendly!!!! There was no way time I got in immediately at my scheduled appointment time and my car was taken care of.
Reply from Car-X Tire & Auto 2025.01.29
Hello Donielle, Thank you so much for sharing your experience with us! We're glad to hear that our staff made a positive impression and that your appointment went smoothly. It's wonderful to know your car was taken care of promptly. We appreciate your feedback and look forward to serving you again in the future. Don't hesitate to reach out if you need anything else! Best regards, Xpress Pro Tire & Auto Carmel
Heather Freedman
Heather Freedman
2025.01.16
Been going here for years. Always very nice and very responsive. Never feels like they’re scamming me.
Reply from Car-X Tire & Auto 2025.01.31
Thank you, Heather, for your kind words and for being a loyal customer over the years. We're glad to hear that you've consistently had positive experiences with our team. It's important to us that you feel valued and trust our services. We look forward to continuing to serve you and your vehicle needs. Come and see us again soon!
Cindy Beuoy
Cindy Beuoy
2025.01.15
I was driving up Allisonville Road in Indianapolis and got an alert that my tire was low. I pulled over and noticed it was more than low! Fortunately Xpress Pro was across the street. Without an appointmet they were so kind to help me and my two dogs change the tire and put the spare on. Mike B. was great. Thank you Xpress Pro
Reply from Car-X Tire & Auto 2025.01.31
Hello Cindy, Thank you for sharing your experience with us! We're so glad that we could assist you and your furry companions when you needed it most. It's wonderful to hear that Mike B. provided the help you needed promptly. Your kind words mean a lot to our team. If you ever find yourself in need of assistance again, don't hesitate to stop by. Safe travels, and we hope to see you again soon! Best regards, The Xpress Pro Tire & Auto Carmel Team
Mary Smith
Mary Smith
2025.01.09
Fast and friendly. Thanks
Reply from Car-X Tire & Auto 2025.01.13
Hello Mary, Thank you for your kind words and for giving us a 5-star rating! We're glad to hear that you found our service fast and friendly. It's always our aim to provide a seamless experience for our customers. Feel free to visit us again whenever you need, and don't hesitate to reach out if there's anything else we can assist you with. Best regards, The Xpress Pro Tire & Auto Carmel Team
Duke Tumatoe
Duke Tumatoe
2025.01.05
I have been going to Carmel Indiana location for many years. I trust the people there and will continue to go there and recommend it to others.
Reply from Car-X Tire & Auto 2025.01.08
Hello Duke Tumatoe, Thank you for your kind words and for being a loyal customer of Xpress Pro Tire & Auto Carmel over the years. We're glad to hear that you trust our team and continue to recommend us to others. Your support means a lot to us, and we're committed to maintaining the high standards that keep you coming back. Feel free to visit us anytime or reach out if you need assistance. We're always here to help! Best regards, The Xpress Pro Tire & Auto Carmel Team
M H
M H
2025.01.05
We’ve used this business for over a decade. New name, new faces, same great service!
Reply from Car-X Tire & Auto 2025.01.08
Hello M H, Thank you so much for your loyalty over the years and for sharing your positive experience with us! We're glad to hear that even with our new name and faces, we've maintained the same great service you expect. Your trust and satisfaction are incredibly important to us. We look forward to continuing to serve you and your vehicle needs. Come and see us again soon! Best regards, Xpress Pro Tire & Auto Carmel
John Wan
John Wan
2024.12.31
Made an appointment for 2PM for full synthetic oil change on New Year's Eve, they ran 30min late but still completed the work at 3PM. Joe was upfront about cost and suggested I visit the Niemann Harvest Market within walking distance. This is a quality location and they usually have coupons in the mail or on their website. Would definitely return.
Reply from Car-X Tire & Auto 2025.01.01
Hello John, Thank you for sharing your experience with us at Xpress Pro Tire & Auto Carmel. We're glad to hear that, despite the delay, Joe was able to assist you and provide a positive experience. It's great to know that you appreciated the suggestion to visit Niemann Harvest Market while you waited. We strive to offer quality service and value, and we're pleased to hear you found our location to be of high quality. We look forward to welcoming you back for your future automotive needs. Don't hesitate to reach out if there's anything else we can do for you. See you again soon!
Matthew Self
Matthew Self
2024.12.28
Matt worked on our 1999 Chevy - great job done, helped fixed a couple of things and price was solid too. Thank you!
Reply from Car-X Tire & Auto 2025.01.01
Hello Matthew, Thank you for taking the time to share your experience with us! We're glad to hear that Matt was able to assist you with your 1999 Chevy and that you were satisfied with the service and pricing. Your feedback is greatly appreciated and encourages us to keep delivering quality service. We look forward to seeing you again at Xpress Pro Tire & Auto Carmel whenever you need us!
Traci Bartow
Traci Bartow
2024.12.26
I made an appt and got in really quick on Christmas Eve! They had my car done within a couple hours and I'm so grateful! I was so cold when I got there because my heat had quit working!!! Thanks guys for giving me warmth again for Christmas!!!!
Reply from Car-X Tire & Auto 2024.12.27
Dear Traci, Thank you so much for sharing your experience with us! We're delighted to hear that we could assist you promptly on Christmas Eve and get your car's heat back in working order. It's wonderful to know that we could bring some warmth to your holiday. Your kind words and 5-star rating mean a lot to our team. If you ever need anything else, please don't hesitate to reach out. Warm regards, The Xpress Pro Tire & Auto Carmel Team
Larry Wesner
Larry Wesner
2024.12.17
Had appointment at 2pm for oil change. Vehicle was serviced on time and finished in about 35 minutes. Happy customer.
Reply from Car-X Tire & Auto 2024.12.20
Thank you, Larry, for taking the time to share that your oil change appointment went smoothly and that you were satisfied with the timely service. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Safe travels!