Cartcom

Cartcom Reviews

Excellent rating
4.9
184 reviews Verified
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Reviews (183)
margaret thomas
margaret thomas
2024.04.11
Lee provided great services, sorting out the problem of my computer and patiently explaining to a 69 year old what I needed to do.
Reply from Cartcom 2024.04.11
Dear Margaret, We're delighted to hear that you had a positive experience with Lee. Your satisfaction is important to us. Thank you for your kind words. Best Regards.
Marilyn Baker
Marilyn Baker
2024.04.04
Brilliant service and so helpful as always
Reply from Cartcom 2024.03.28
Dear Marilyn, Thank you for the positive feedback. We're overjoyed to know our service has met your expectations. Your kind words keep us motivated! Best, The Team
Alison Harker
Alison Harker
2024.04.03
As usual Lee was absolutely wonderful, quick, very efficient and he diagnosed and fixed the problem immediately. I have been a customer for 20 years and the service is always great.
Reply from Cartcom 2024.04.04
Dear Alison, we are thrilled to hear about your positive experience with Lee. Your loyalty over the years is greatly appreciated. We look forward to serving you for many more years!
Marilyn Baker
Marilyn Baker
2024.03.28
Brilliant service and so helpful as always
Reply from Cartcom 2024.03.28
Dear Marilyn, Thank you for the positive feedback. We're overjoyed to know our service has met your expectations. Your kind words keep us motivated! Best, The Team
Carol Armstrong
Carol Armstrong
2024.03.26
Lee of Cartcom - No one better to restore your tech! Some how I’d lost the keyboard function within my iPad, a big issue for me, couldn’t do much without it. Lee kept at it even though it was a rare issue and had not come up before - and brought my iPad back fully functional again. We are so dependent on our gadgets so this was a massive relief! Thank you Lee of Cartcom you saved the day.
Reply from Cartcom 2024.03.27
Dear Carol, we're thrilled to hear Lee was able to restore your iPad functionality! We always strive to solve even the rarest of issues. Thank you for your fantastic feedback!
Neil Humes
Neil Humes
2024.02.08
Had an issue with a laptop, phoned Cartcom and they sorted the issues out straight away. Couldn't ask for a better services
Reply from Cartcom 2024.02.08
Dear Neil, we're glad to hear your laptop issue was resolved promptly! Your satisfaction is our top priority. Thank you for your kind words.
Bill Hayton
Bill Hayton
2024.02.07
Problem solved quickly and expertly by Lee, without any problem and remotely without my assistance, apart from switching on the computer. First class service as usual. Thanks again Lee
Reply from Cartcom 2024.02.08
Dear Bill, we're thrilled to hear that Lee could assist you efficiently! Your positive feedback is highly appreciated and we'll pass on your kind words to Lee. Thank you.
Elaine Teasdale
Elaine Teasdale
2024.01.25
Great customer service. The printer is now running brilliantly. Would definitely recommend to everyone . Thankyou
Reply from Cartcom 2024.01.26
Dear Elaine, thank you for your kind words! We're thrilled to hear your printer is running brilliantly. Your recommendation means a lot to us.
Marion Martin
Marion Martin
2024.01.20
Craig was very efficient and very helpful in resolving my Internet connection problem and in setting up a new printer. Many thanks.
Reply from Cartcom 2024.01.23
Dear Marion, Thank you for the kind review. It was me who came out (Lee) Thank you for being a long time customers. Kind Regards Lee @ Cartcom
Maureen Monkhouse
Maureen Monkhouse
2024.01.15
Lee provided and set up a new laptop for Alan. Efficient, friendly service as usual. We have used Lee for all our tech requirements for 17 years and have always been delighted. Highly recommend.
Reply from Cartcom 2024.01.23
Dear Maureen, thanks for being a very long time customer from 17 years ago! Really appreciated. Lee
Ann White
Ann White
2023.11.18
I had to have Lee to once again work his magic on my faulty laptop. As usual he had it fixed in no time. I highly recommend Lee to fix your computers or laptops. You will not get any better person to get your computer equipment working again.
Wendy Houghton
Wendy Houghton
2023.11.15
Sorted out Antivirus for me. Thank you
Matthew Ward
Matthew Ward
2023.10.05
Lovely service, great transparency during the whole process.
Reply from Cartcom 2024.01.09
Dear Matthew, we appreciate your kind words! Our aim is to maintain transparency and provide outstanding service. Looking forward to serving you in the future.
Elaine Taylor
Elaine Taylor
2023.09.28
Lee repaired our laptop and it is now working perfectly. Quick and friendly service. Highly recommended.
Reply from Cartcom 2024.01.09
Dear Elaine, We're delighted to learn about your positive experience with Lee. On behalf of our team, thank you for recommending us!
anita forsyth
anita forsyth
2023.08.22
unfinished I cannot still reach my national lottery account. I have left messages which you have not replied to. I have an answering machine you know.
Reply from Cartcom 2023.09.07
I have tried calling you 3 times. Left you a voicemail and sent you a email with instructions... I will keep trying.
Graham Sherriff
Graham Sherriff
2023.08.15
recommends
great customer service .very good at what he does .
Reply from Cartcom 2024.01.09
Dear Graham, thank you for recognising our commitment to excellent customer service. Your positive feedback is greatly appreciated!
Karen Carruthers
Karen Carruthers
2023.08.11
Reply from Cartcom 2024.01.09
Dear Karen, Thank you for your high rating. We're delighted to know that we've met your expectations. Your feedback is greatly appreciated. Best regards, The team
heather walker
heather walker
2023.07.26
Excellent and prompt service. Been with Cartcom for some time and always found Lee very helpful. Very satisfied customer
Michelle Ragozzino
Michelle Ragozzino
2023.07.25
Wasn't even open when advertised as opening times and when called noone picked up
Reply from Cartcom 2023.07.25
Hi Michelle, sign on front of office has instructions on how to book a drop off. We are not always here and are out on call alot. Please visit cartcom.co.uk to book a drop off and I will meet you here. Sorry about missing you.
Keith Martin
Keith Martin
2023.07.19
I recently purchased a laptop with Windows 11 from Cartcom. This included the transfer of data and then the initial setup at my home. This was carried out by Lee Cartwright fom Cartcom. It was difficult for me to setup the laptop and have access to my emails. I contacted Lee and he booked a remote help appointment. This appointment was carried out and all problems resolved. Lee did his magic and also made my laptop easier for me to operate with no extra charge. I am 72 years old and getting a new laptop was a bit daunting for me. With Lees help I can now look forward to a less stressful time on the Internet.