Very helpful and knowledgeable sales woman, who was able to have the ring my son purchased resized in store on the same day. He was very happy with his purchase after visiting at least six franchise stores, previous to finding Carmen Jewellers today. Good old fashioned service! Thank you.
I had a great experience at Carmen Jewelry. I was able to find a beautiful piece for my engagement at a great price, and the quality exceeded my expectations.
All of the staff were incredibly helpful, especially Atefa, who took the time to understand what I was looking for and guided me through the selection process without any pressure. Their knowledge, patience, and excellent customer service made the experience enjoyable and stress-free.
Thank you to Atefa , Ali and the entire team for helping me choose the perfect piece for such a special occasion. I highly recommend Carmen Jewelry to anyone looking for quality jewelry, great value, and outstanding service.
I went into Carmen jewelers today and was served by Sheel, who helped me very quickly with the repair of a necklace. I haven’t been able to wear for a long time. He was very helpful, kind and considerate, and it happened in such a quick amount of time I was shocked highly recommend anyone that is looking for a jeweler to go here.
I can’t thank Anuradha at Carmen Jewellers Mirrabooka enough. She went above and beyond to ensure I got exactly what I envisioned. It was a custom piece and I was very particular about the design and stone colour. Anuradha truly exceeded my expectations; it’s a beautiful piece and a present for my daughter.
A very wonderful lady by the name of Anuradha helped me patiently with resizing my ring, she was calm and welcoming all the time with s beautiful smile.
Although it took some time to resize the ring, I am glad with the service this shop provided.
Reply from Carmen Jewellers Mirrabooka
2026.05.29
Thank you Nan for your kind words and for taking the time to share your experience.
Had an absolutely wonderful experience, at the midland store.
Went in asking for assistance with resizing my Medical Alert bracelet as it was too big.
Had been into other jewellery stores at the shopping centre all fobbed me off saying “ sorry our jeweller is not in today.”
Paige was amazing, without hesitation, offered to repair the damaged link & remove excess links to make the bracelet the correct size..
She confirm & test fitted the sizing to ensure it was correct & I was happy with it.
Even provided a little carry bag for the extra links to be stored without getting lost
Thank you very much for the friendly customer service.
Definitely recommend Paige and the team.
Today I had a fantastic experience and just had to share it! I needed help with a piece of jewellery I’d bought elsewhere, and when I reached out to Carmen’s team, they didn’t hesitate to sort it out for me. They were friendly, genuinely helpful, and you could hear the smile in their voice. That’s exactly the kind of customer service you hope for—warm, efficient, and welcoming. Thanks so much for the great service!