Verified Company
Lucasz responded quickly and in detail to my first call; he turned up when he said he would and he did exactly what he said he would for the price he first quoted. He was polite and helpful throughout the process of repairing my Skoda Fabia broken key and supplying a new spare. Highly recommended.
Donald
We had locked our keys in the car on Sunday and no spare , unfortunately the dog was in the car. We called Car keys lost and Lukasz was out to us in 20 minutes . He managed to open the door within a few minutes. Absolutely brilliant service , quick professional and very cost effective. Would recommend !
Highly recommended. Excellent service! Unfortunately I could not ask his name. We lost our car key at Fort Kinnard today and this gentleman had been very helpful for us. With a simple phone call he came down within 40 mins, unlocked the car for us to get the home key. He was so kind to offer a lift for us to get to home to bring our spare key and also brought us back to Fort Kinnard. He did not charge any additional charge other than what he asked initially to the job. He is such kind hearted person who came there to help us, even without heard of him before. One of our friends gave his number through a google search. Highly recommended. Thank you again!!
Reply from Car Keys Lost
2025.02.04
Thank you for your review
Risky service,
I do not recommend this service. After having a new key made, the car battery was completely drained, which prevented me from starting the car. The next day, Lukasz came back to fix something, as the issue wasn’t resolved. Unfortunately, the same thing happened again – the car wouldn’t start.
I took the battery to an authorized service center for diagnosis. It turned out that the battery had over 60 % and should work but the key wouldn’t automatically open the windows or doors. I had to replace the battery, which incurred additional costs. Even after replacing it, the key only works sporadically. I also have another key that works perfectly, so the problem isn’t with the car itself. Additionally, after getting the key made, an issue with the starter appeared.
Resolving these issues with the service was quite problematic. Still not solved also I was even accused of fraud and scamming by them. On top of that, their communication with me as a customer was unacceptable.
Reply from Car Keys Lost
2024.11.08
Apologies for your bad experience but as I've tried to explain that to you multiple times, my key programming has nothing to do with the fact that your car battery was in poor condition or problems with your starter motor. I've even offered you visit in dealership on my cost to clarify the issue but yet you've refused to do so but still demanding money from me for new battery and future repairs and when I've refused without visiting dealership first you started blackmailing me with bad review.
So you know I've contacted police in that matter and was them who told me to not gave you a single penny and block you
So you know I've contacted police in that matter and was them who told me to not gave you a single penny and block you
