Tosha, it’s fantastic to hear that you feel supported and valued at Caring Senior Service! Knowing that your supervisor and co-workers share your dedication to our clients makes all the difference. We’re grateful to have such a committed team!
Edith, it’s wonderful to hear that you feel supported by both our commitment to clients and caregivers. Giving 100% in everything we do is our goal, and we’re so glad it shows.
The staffing actually care about their job their staff and their clients they make attending meetings fun and with very much useful material they treat you with respect and understanding 🙏 just today I recommend this company to my daughter in law 🙂 I told her they will definitely welcome you on bored and treat you like family 🙏🙂
Thank you, Patrice! We truly appreciate your kind words and your recommendation. We're committed to creating a supportive, respectful environment for both our staff and clients—that’s the heart of our GreatCare promise. So glad you feel like family here!
I would like to share the excellent of Tosha work ethics. Tosha has a very positive outlook towards her job. She made Mrs. Torres very comfortable. She went above and beyond her duties. All of us are very grateful for someone like her. Mrs. Torres was moved from her home to a full time nursing home. On one of my visits Tosha was checking in as I was leaving. That was a moment that I knew Tosha has true caring of her patients. My family was very fortunate to have someone like Tosha to look after our mom. Much Appreciation for her work and demeanor and the true caring nature that not too many people exhibit. Thank you.
Thank you for sharing! It’s wonderful to hear about Tosha’s exceptional work ethic and her genuine care for Mrs. Torres. Going above and beyond to provide comfort and support speaks volumes about her dedication to GreatCare. Moments like the one you described truly highlight her compassion and commitment. We’re grateful to have had the opportunity to support your family and are so thankful for Tosha’s remarkable contributions. Your appreciation means so much to us—thank you!
Ora Hoffman2024.12.14
I have been working with Caring Senior Service for over a year. I enjoy working with their clients and Staff, they're so friendly, fun and very concerned about all aspects of your job. They ensure you are educated thoroughly and prepared while working on the job. I highly recommend working for this company... PS they have the BEST meetings and snacks!!!
Ora, Thank you for sharing your experience! It’s great to hear how much you enjoy working with the clients and staff at Caring Senior Service. We’re thrilled that you feel supported and well-prepared in your role. And we’re glad you love the meetings and snacks, too! 😊 Your high recommendation means a lot to us.
Certainly! Here’s a short professional review:
Professional Review: Senior Care Services
I Nia Buitrago is a compassionate and reliable caregiver dedicated to enhancing the lives of seniors. With exceptional attention to detail and a warm, empathetic approach, they ensure the safety, comfort, and emotional well-being of those in their care.consistently demonstrates strong communication and adaptability, fostering trust with both clients and families. Their professionalism and commitment make them a valued member of the senior care team, providing high-quality, individualized support to each resident.
This concise review highlights your strengths and contributions to senior care services in a professional tone.
Thank you for recognizing Nia Buitrago's dedication and compassion. Her commitment to ensuring safety, comfort, and emotional well-being truly makes a difference in the lives of those she cares for. We're grateful for her professionalism, adaptability, and the trust she fosters with clients and families alike. We're so proud to have her with us at Caring Senior Service.
Glenn Yamamoto2024.02.05
Great service from caregiver & staff, the caregiver worked very well with the RN and wound nurses…
Thank you for your positive feedback, Glenn! We're delighted to hear about your great experience with our caregiver and staff. Collaboration with healthcare professionals is integral to our service, and we appreciate your recognition. If there's anything more we can do for you or your loved ones, please feel free to reach out.
Raymond Wright2024.02.01
The services provided by the Caring Senior Service staff was outstanding. They were kind , courteous and professional at all times. In addition, they were flexible to meet changing medical scheduling. I highly recommend them for any care giver.
Thank you for your kind words and thoughtful review, Raymond! We're delighted to hear that our team provided outstanding service and demonstrated kindness, courtesy, and professionalism throughout. Flexibility is a key aspect of our commitment to excellent care, and we're grateful for the recommendation. If there's anything more we can do, please don't hesitate to let us know. Your trust means the world to us.
Reliable, professional transportation and support for an outpatient surgical procedure! It was easy to arrange the assistance I needed with Caring Senior Service. Those who provided help were responsive to my needs and flexible in dealing with the bumps in the road that come when dealing with a large healthcare system. I highly recommend CSS and will use them again when the need arises.
Thank you, Mickey! We deeply appreciate your review. It was our pleasure to help out and provide support after your procedure. If you ever need our services in the future, don't hesitate to reach out.
danielle rominski2023.01.14
This place is not who they say they are. My husband has dementia and they lied to me. They told me that all their caregivers would be trained in dementia/Alzheimers care, then they sent a young woman in her early 20s who had NO experience with dementia patients. So I had to teach her. Then they were like clock Nazi’s when it came to the hours of this young caregiver—plus, my job is super flexible and they were not. It’s not my job to know their scheduling rules—and clocking in and out rules—yet they acted as if I should. I would not recommend this organization. They talk a good talk, but that’s all it is.
Hi Danielle, we are so sorry to hear that you were disappointed with our service. It sounds like there was miscommunication regarding the experience of our caregivers. Not all of our caregivers have experience with dementia. We hire caregivers with a CNA license or at least 1 year of working with seniors. We do our best to match each caregiver with the client's needs. But, it sounds like we may have missed the mark in matching the right caregiver to your husband. However, we agreed to swap out caregivers when we learned that it wasn't a good match.
In regards to the caregiver schedule, we called when we saw that the caregiver was clocking in/out outside of the scheduled times. We do this to make sure we are billing the correct hours and to make sure we are meeting the client's needs. We were initially unaware of your request for some extended hours and that the caregiver's hours shifted slightly to accommodate bus schedules. We did not mean to seem overbearing. However, correct documentation of hours is crucial to our business. We can certainly be flexible with hours, but our office staff needs to be aware of changes to the schedule to ensure accurate billing for you and pay for our caregiver. Again, we are sorry that we missed the mark. We would love to make it up to you.
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