Amarillo

caringseniorservice.com/amarillo

Amarillo التقييمات

تصنيف جيد
4.2
33 reviews تم التحقق
Amarillo
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التقييمات ( 33 ) 4.2

Carla Allen
Carla Allen
2024.08.06
Wonderful care takers, completely smooth and prompt company. Would highly recommend
الرد من Amarillo 2024.08.06
Thank you, Carla! We appreciate your kind words about our caregivers and service.
Veda Elvington
Veda Elvington
2024.01.24
Should have an option to give zero stars!!! This company is BAD news, worked for them for a short period of time the manager was rude and treats staff like garbage! Also they hire just about anyone, went into a clients home that was completely trashed, looked like a hoarders house and they had staff going in there everyday and it smelled so terrible other staff wasn’t cleaning, managers would do “checks” and wouldn’t do anything about the homes being a mess, and left the home so gross for the client, food on kitchen counters, not the proper care for a patient with Alzheimer’s. Wouldn’t do tours of homes for random patients would just say “this is the address figure it out” basically. When something would happen with a client the office would do NOTHING! Not anything, no communication with the family. Treated staff like crap when they he meetings, had “favoritism” when it came to some staff. No communication with clients families with anything they were nothing but terrible. Never would recommend this company to do in home care EVER.
الرد من Amarillo 2024.01.24
Veda, we are committed to providing each and every client with a positive experience and are proud of our track record in offering high-quality service. However, it does seem that we failed to meet your expectations. We apologize for this issue and hope you’ll reach out to our new Agency Director Nicole, at +1 806-373-8940 / amarillo@caringinc.com to make this right.
DANIELLE
DANIELLE
2024.01.19
I recently had the pleasure of visiting Caring Senior Services Company's office, and let me just say, Bailey, and Nicole was absolutely amazing! From the moment I walked in, they greeted me with warm smiles and were so eager to help. Bailey was incredibly friendly and helpful. She checked me in quickly, gave me all the information I needed, and even offered me a Water and a snack while I waited. Her professionalism and attentiveness really made me feel welcome. I interacted with several members of the office staff throughout my visit, and they were all so polite, knowledgeable, and efficient. They were always there to answer my questions and went above and beyond to make sure I had everything I needed. One thing that really impressed me was how well the office staff communicated with each other. They worked together as a team, supporting and collaborating to provide the best service possible. You could tell they genuinely cared about their work and making their clients happy. Not only was the staff amazing, but the office itself was also well-kept and organized. It was clear that they took pride in their workspace, which added to the overall positive experience. I honestly can't say enough good things about Bailey and Nicole at caring senior services Company. They are professional, friendly, and dedicated to providing excellent service. I highly recommend this office to anyone needing their services.
الرد من Amarillo 2024.01.19
Dear Danielle, We're delighted to hear about your experience! We're thrilled that Caring Senior Service of Amarillo left such a great impression! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!
Bailey Chavez
Bailey Chavez
2023.11.03
Caring is a great company to work for they are amazing at taking care of not only there clients but also us Caregivers!!
الرد من Amarillo 2023.11.03
Thank you, Bailey! We love having you as part of our team. Thanks for all the hard work you do every day to help serve our clients and caregivers.
Nicole Lalicker
Nicole Lalicker
2023.11.03
I have worked for this company multiple times. I love that 90% of the time office staff comes and introduces me to a new client.
الرد من Amarillo 2023.11.03
Thanks, Nicole! We are lucky to have you as part of our Caring family.
Erica Johnson
Erica Johnson
2023.11.03
They don't hire people who has mug shots over none dangerous traffic ticks. . . She made me feel like It was a theft,drugs,fraud or something I haven't been in jail since I was n my 20 a young adult for not haven't a drivers license back then. I Don't have felony's or anything harmful on my back ground but bailey said I did just because they didn't think I would accept not being rehired from years ago, I would have accepted that better then having a bad record.. It's not what you say or do it's how u do it ... I've never been told that . All she had to do was say we going to move forward and not RE-HIRE YOU BACK. I'm not simple or stupid for sure bailey ..... Dnt try and make it seem like I A black women have a bad recorded and can't be hired I've done more then you'll ever know in nursing, home health, hospice plus some . . . . . . I'll never respect that company for that. And if there is a way I will take this further for discrimination. I don't have to work I have a wonderful BLACK KING who take care of home so u didn't hurt me you just pissed me off.
الرد من Amarillo 2023.11.03
We are sorry to hear about your experience with our hiring process. We do have a very rigorous interview process for hiring caregivers to help protect our clients and identify individuals who we believe can uphold our brand values. Unfortunately, we could not move forward in the hiring process. We reviewed our records, and saw that you had previously applied a few years ago, but we did not see any record of you being hired or working for Caring Senior Service. Again, we apologize if you felt that we were discriminatory. That is never our intention, and our processes are built to avoid discrimination of any kind.
kami k
kami k
2023.03.21
This is such an amazing company! They go so above and beyond for the caregivers and clients!
الرد من Amarillo 2023.03.21
Thank you, Kami! We deeply appreciate your review.
Doug C
Doug C
2023.03.15
Although the girls that they send a very nice, they are also inexperienced. Most of them just sit around even though they have a list of chores or things to do when I first signed up they did a safety check my house and recommend a grab bar in the shower. I submitted all the information needed to install it for my safety and after seven weeks I still have not received it I’ve even offered to pay for it. It just has to be a licensed contractor none of the girls know how to cook, the one girl who knew how to cook I specifically asked for her back and they never sent her. I’m totally disappointed in the service. In addition, they have used my credit card without permission even though they claim I gave them permission, but have failed to present proof now they claim because I constantly changed schedules, which is why they couldn’t assign people. Meanwhile, I have the same schedule 10 AM to 2 PM and all three people that they sent to me. They told me they were new, now they’re claiming I made verbal threats to numerous employees which is an absolute lie I don’t know what is wrong with the Management that they would lie about stuff like this as for the women that they sent here they were absolutely outstanding very nice very nice personality not too good at some of the stuff they were assigned to do, but they were very nice people unlike my constant dealings with management
الرد من Amarillo 2023.02.27
Hi Doug, our team has many years of experience caring for seniors ,and we are sorry that you don't feel like you got excellent care. Part of our process is to match each client to a caregiver. However, due to your continual cancelling of shifts, it was challenging for us to find the right fit. We try to have a consistent schedule for our caregivers and clients to make sure both are happy. While we wanted to schedule the caregiver you requested with you, we had to prioritize her to other clients because of your cancellations. Regarding grab bars, we did help you apply for free grab bars through our non-profit partner, Close the Gap in Senior Care. Unfortunately, we don't have any insight into the approval and installation process. But we do hope your grab bars can be installed soon. We would be more than happy to discuss this more with you. And again, we are sorry that our services did not meet your expectations.
Kathy Middleton
Kathy Middleton
2023.01.10
I love working for this company. They treat their clients and caregivers great. Keep up the good work.
الرد من Amarillo 2023.01.11
Hi Kathy! Thanks for your review. We are so happy to hear how much you enjoy working with us. We love having you as part of our Caring family.
Carol G
Carol G
2023.01.09
Excellent service and many caregivers.
الرد من Amarillo 2023.01.10
Thanks, Carol, for leaving us a review.
Todd Kelly
Todd Kelly
2022.12.09
الرد من Amarillo 2022.12.15
Hi Todd, we are sorry that we missed the mark. We would love to hear more about how we can improve the experience for other clients.
Jentry Kelley
Jentry Kelley
2022.10.12
This company is the best in Amarillo. The Caregivers are the most compassionate, trustworthy, and kind people. Not to mention the ladies who run the business. They are always ready to answer any questions I've had and so patient. 10 out of 10 best in Amarillo :)
الرد من Amarillo 2022.10.12
Jentry, thanks so much for the review! We try our best to make sure that every senior we serve receives exceptional care and be a resource for families with aging loved ones.
Kathy Middleton
Kathy Middleton
2022.05.26
This is a wonderful Company to work for. They take good care of their Caregivers. And in turn, the Caregivers take good care of their Clients.
الرد من Amarillo 2022.06.13
Thank you!
Beauty Hadey
Beauty Hadey
2022.05.26
الرد من Amarillo 2022.06.13
Thanks for the 5-star review!
Darleen Perez
Darleen Perez
2022.05.26
I work for them and they are caring and understanding.they do take care of your love ones
الرد من Amarillo 2022.06.13
Thank you Darleen!
Rachael Evans
Rachael Evans
2022.05.26
الرد من Amarillo 2022.06.13
Thank you!
Kristina Ledwig
Kristina Ledwig
2022.05.26
الرد من Amarillo 2022.06.13
Thanks!
Michael W
Michael W
2022.05.12
Great company to work with. Very knowledgeable staff.
الرد من Amarillo 2022.05.18
Michael, Thank you for the awesome feedback. We're thrilled that you had a 5-star experience at our location. We look forward to serving you many more times in the future! We're here for you anytime!
Yaritza Esparza
Yaritza Esparza
2022.02.28
Put in an application for this place and the lady Debbie was extremely rude, I had to change my interview for a different day since I didn’t have anyone to watch my kids and she had the audacity to ask me if my kids were always going to be a problem. (I was only hoping to work weekends) this place is not worth putting an application in specially when you get treated with disrespect.
just passing through
just passing through
2021.06.08
I interviewed with this place and they had the audacity to complain about the unemployment benefits but refuse to pay a livable wage to people. 8 or 10 dollars an hour? What a joke!!!! Unprofessional. I left there disgusted and would rather be homeless than work for them. It is not the benefits that are keeping people from working for you. Pay better!!!!!! We are woke!!!!!