We had a great experience with Mike! He came out to perform maintenance on our HVAC system and will soon be returning to complete the repair.
Mike was very kind, honest, and professional. He took the time to show us exactly what was wrong with our system and clearly explained what was needed to get it repaired. He also gave us an approximate cost for the evaporator coil replacement that we will receive the official quote for tomorrow. He explained that the part could arrive as early as Monday, which means he may be able to come back and complete the repair very quickly.
We also signed up for their yearly maintenance program so we can keep our system properly maintained and have their service available whenever we need it.
What impressed me most was how quickly everything happened. I contacted them yesterday, and by today we already had a technician at our home, answers to all of our questions, and a clear understanding of what needs to be done.
Their prices are fair, and our technician, Mike, was absolutely great. It’s refreshing to work with someone who is knowledgeable, honest, and genuinely takes the time to explain things instead of making you feel pressured.
Highly recommend their service!
Reply from Care Services Inc.
2026.09.29
Thank you for your wonderful review, Carla! We're glad Mike provided prompt, honest, and thorough service and took the time to answer all your questions. We appreciate your trust in our team and look forward to keeping your home comfortable for years to come!