Capital City Plumbing

Capital City Plumbing Reviews

Excellent rating
     
4.8 | 101 reviews
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Capital City Plumbing
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4.8

| 101 total

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matt loots
matt loots 2026.08.26
     
I requested help from CCP for a blocked drain, very short notice, they responded ASAP, on arrival they where quick, friendly and assertive. Job done under an hour, no extra or hidden cost. What a pleasure. That is service. Keep it up and never loose that passion. Matt Loots
Reply from Capital City Plumbing 2026.01.16
Thank you for the 5 stars Matt!
Junior Buthelezi
Junior Buthelezi 2026.08.14
     
I highly recommend Capital City Plumbing! From the initial communication right through to completion of the heat pump installation, they kept me constantly updated and were extremely professional throughout. They took the time to answer all my questions and, importantly, used proper scaffolding to safely access the height, which gave me great peace of mind knowing the installation was being done safely and securely. Before leaving, they also took the time to explain how the heat pump works and set everything up for me. Excellent service from start to finish!
Debbie Serradinho
Debbie Serradinho 2026.07.30
     
We have used Capital Plumbing in all our business and have always been so happy with their service. On this latest occasion, I call them early in the morning with a burst geyser. Within a hour, they were on the premises to replace. That is service!
Lucia Holmes
Lucia Holmes 2026.07.10
     
Excellent service & workmanship! After a mains pipe leak they were on site & replaced all the old rusted pipes. Thank you guys!
ilse muller
ilse muller 2026.07.02
     
I found Capitall City Plumbing on Google and did not know what to expect. I was blown over with the friendly and proffesional assistance, by all staff members. And I am happy to say that the bill is fair.
Simpson Dricky
Simpson Dricky 2026.06.24
     
Great service, professional and friendly. Thank you
Ntsiki Dlepu
Ntsiki Dlepu 2026.06.24
     
The response time and the quality of their work is superior. I would use them again.
Lynn Bulford
Lynn Bulford 2026.06.24
     
Very quick to help and service was great
anton de swardt
anton de swardt 2026.06.08
     
​If you need a reliable contractor for a complex bathroom renovation in the Centurion area, Capital Plumbing is a highly capable choice. I hired them for a full bath-to-shower conversion in Rooihuiskraal, and they managed some massive, unexpected structural challenges with impressive efficiency. The project started with removing a massive, leaking bathtub and a hidden concrete shower block beneath it. The biggest curveball was a wall that three previous contractors assured us was drywall. Once Capital Plumbing opened it up, we found solid concrete surrounded by rebar and a partial drywall mess that didn't even reach the ceiling. Instead of stalling, they dismantled and cleared the entire obstruction within three hours. They work fast and keep the site clean. The pricing is fair and transparent. The owner actively worked with me to keep costs reasonable. When I fell short on supplies, he sourced the missing materials quickly without price-gouging. He also proactively sourced a higher-grade adhesive so that the Dover Grey floor tiles I purchased could be safely applied to the walls. ​Furthermore, when our geyser randomly lost power at the end of the project, he correctly diagnosed the issue and immediately pulled in an electrician contact to restore our hot water that exact same day. That level of network and responsiveness is a literal lifesaver. ​Objective Feedback on Tiling: I am giving 5 stars for the overall management and plumbing, but I must give objective feedback on the tiling finish. The tiler did an excellent job on the primary shower and floor, especially the tedious work of cutting 300x300 tile sheets into individual 100x100 blocks. However, the final day of the project felt visibly rushed. As shown in the attached photos, the tiler neglected to properly fill the wall mosaics and left a sloppy, unfinished aesthetic in the final bathroom corner. It is a 90% epic performance let down by a 10% rushed finish. The owner should address this final quality-control step with his tiler. ​Despite the minor aesthetic shortcut at the end, the core plumbing, rapid problem-solving, and sheer effort applied to this job make Capital Plumbing well worth hiring. Highly recommended.
Lesley Rotherham
Lesley Rotherham 2026.06.05
     
Excellent service. Called and they came to fix my dripping geyser valve. Definitely recommend. Very friendly people. Victor and Eric did an excellent job on a very cold morning. Thank you guys will definitely use you again for any plumbing jobs
Piet Meiring
Piet Meiring 2026.06.04
     
I am very grateful for the work done by your two technicians. They were very efficient, very friendly, answering my questions and repairing our faulty drain in a matter of minutes. Thank you as well for billing us less than the original quotation.
Reply from Capital City Plumbing 2026.06.05
Thank you for the 5 Stars Mr Meiring.
We were able to sort out your drainage issue without using the drain machine.
We are glad you are happy with the service.
Strona Bugatti
Strona Bugatti 2026.06.04
     
Capital City Plumbing are highly professional and exceptionally skilled in their work. They consistently deliver excellent results and complete projects on time. I can confidently recommend them.
Reply from Capital City Plumbing 2026.06.05
Thank you for the glowing Review.
We are glad we could meet your expectations and we look forward to working with you again.
Eurene H
Eurene H 2026.06.02
     
Capital Plumbing Feedback Found their website very professional and easy to make a booking. Called on a Thursday and a booking was made for Friday @ 13:30-14:00. Early on Friday morning Capital informed me the plumber is delayed and will now arrive at 15:00. Not having heard from them again by 15:15 I called for an update. Apologies were made and a new time of 16:00 was given. A plumber, associated to Capital, arrived at 16:30 and did acoustic rod detection which indicated the leak to be in the backyard close to the wall of the house. It being quite late and getting dark no repair work was possible. I was informed that Capital does not work over weekends (which I did not know) and that they could only come on Monday. This was unacceptable because of the meter running at full tilt and shutting off the main valve would mean no water for 5 days in a row. I said I would get another plumber. I called a plumbing company Saturday morning that worked weekends and they arrived within the hour, found a wet patch a long distance from the spot indicated by Capital and located outside the backyard wall where the leak was located and clamped. Unfortunately I had to pay a premium for work done after normal working hours. I do understand that leak detection is not perfect to the cm but I assumed it would not have an error more than say 1-2m. I did however find the substitute plumbers to be friendly, efficient and knowledgeable.
Armandt Janse van Rensburg
Armandt Janse van Rensburg 2026.05.22
     
Reply from Capital City Plumbing 2026.06.05
Thank you for the 5 stars Armandt
Neo Matsapola
Neo Matsapola 2026.05.11
     
Very professional. Their workmanship is great. I installed a new heat pump geyser and I am happy that I chose Capital City Plumbing.
Reply from Capital City Plumbing 2026.06.05
We are happy we could get your Integrated Heat Pump Geyser system up and running again.
Werner
Werner 2026.04.16
     
Capital City Plumbing don't Deliver Stay clear. They over promise and under deliver and you will not get hold of them once they disappoint. Only have a cellphone number which they will not answer. So relieved we didn't do business.
Date of experience: 16 April, 2026
Reply from Capital City Plumbing 2026.04.16
Dear Werner

Thank you for your review. I sincerely apologise for not responding to your calls.

We had an inspection scheduled with you this afternoon at 4pm. Due to an unexpected emergency, things fell through the cracks. Our office closes at 4pm, and our admin lady was already on her way home, so we missed your calls. We should have provided you with my personal number for direct contact — that was our mistake.
I fully understand your frustration. Your feedback is valuable and will help us improve.
Please accept my heartfelt apology. If there’s anything I can do to make this right, feel free to contact me directly.

0675313403

Kind regards,
Generalstar
Generalstar 2026.04.07
     
Reply from Capital City Plumbing 2026.06.05
Thank you for the 5 Stars!

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