Capell Flooring and Interiors Reviews

Heather Christensen 2025.12.15

     

Easy to get ahold of, very friendly and professional. They were fast at scheduling us and did a great job on the install. Had both counter tops and flooring done.

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Reply from Capell Flooring and Interiors 2025.12.17

Hi Heather — thank you so much for the 5-star review and for continuing to choose Capell Flooring! We’re really glad you found our team easy to reach and that the process felt friendly and professional from start to finish.

It was a pleasure helping you most recently with your Formica laminate kitchen countertops and the carpet repair, and we truly appreciate you coming back to us again after we installed new carpet a few years ago. Repeat customers mean a lot to our whole team, because it tells us the experience mattered long after the project was done.

Thanks again for trusting us with your home here in the Treasure Valley — we’re grateful for you!
— The Capell Flooring Team

shirley m 2025.12.12

     

Capell Flooring and Interiors delivered exceptional work on my new floors. Their staff was highly informative, helping me navigate the various options and take home samples. They even arranged for sample pickup, making the entire process hassle-free. The installation was top-notch, and I highly recommend them. Capell Flooring and Interiors

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Reply from Capell Flooring and Interiors 2025.12.12

Shirley, thank you for taking the time to leave such a thoughtful review (and for sharing the photo — your new floors look fantastic and really brighten up the space!). We’re so glad our team could help you sort through the options, send you home with samples, and even coordinate the sample pickup to keep everything easy on your end. And hearing that the installation turned out top-notch means a lot — our installers work hard to make sure the finished result looks clean and feels right in your home. Thanks again for choosing Capell Flooring, and for recommending us to others here in the Treasure Valley.
— The Capell Flooring Team

Chelsea Dristy 2025.12.10

     

We had the pleasure of working with Justin on replacing carpet. Our puppy chewed up several parts of carpet off our stairs. Justin came out next day to get measurements and the same day we had an appointment scheduled to fix everything and the quote which was very reasonable. We had a great experience with the whole team including the installer. When I’m needing replacement, I will definitely give them a call again in the future.

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Reply from Capell Flooring and Interiors 2025.12.10

Chelsea, thank you so much for taking the time to share this! 🐶

We’re really sorry your puppy gave your stair carpet such a hard time—that’s a stressful thing to discover in your home. We’re glad Justin was able to get out quickly, take measurements, and put a game plan together the same day so you weren’t left worrying about it. It’s great to hear that the quote felt reasonable and that the whole experience, from our office team to the installer, went smoothly for you.

We truly appreciate you trusting Capell Flooring to help get your stairs looking fresh and safe again, and it means a lot that you’d call us in the future when you need replacement. Thanks again for being part of our wonderful customers here in the Treasure Valley.

– The Capell Flooring & Interiors Team

Sue Austin 2025.12.07

     

We had an excellent experience with Capell Flooring and highly recommend them. We had our carpet taken out and replaced with wood flooring. The installer, Paul, was very attentive to detail and getting the color exactly as we wanted it. They prepped the area perfectly so there was little dust and left our house very clean. Larry, our Capell representative, kept us informed of every detail along the way. Customer service couldn’t have been any better.

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Reply from Capell Flooring and Interiors 2025.12.08

Sue, thank you so much for sharing this wonderful review and for trusting Capell Flooring with such an important project in your home. It means a lot to our whole team to hear that the transition from carpet to wood flooring was such a positive experience for you.

We’re especially glad to hear that Paul took such good care with the details—matching the color just the way you envisioned and keeping everything prepped so there was very little dust. A clean jobsite and a beautiful finished floor are two things we always aim for, and your feedback lets us know that’s happening.

We’ll also make sure Larry sees your kind words. Keeping you informed at every step is a big part of how we try to make flooring projects feel easy and low-stress, and it’s great to hear that communication came through clearly from start to finish.

Thank you again for the high recommendation and for choosing Capell Flooring. We’re grateful to be your flooring team here in the Treasure Valley, and we’d be honored to help with any future projects—whether it’s more wood flooring, carpet, or other updates down the road.

– The Capell Flooring Team

Leah Byrd 2025.12.06

     

Capell flooring is awesome to work with. They did a fantastic job for us on some flooring projects. With ease in scheduling, experienced, professional installers and exceptional results, I highly recommend them.

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Reply from Capell Flooring and Interiors 2025.12.08

Leah, thank you for taking the time to leave such a thoughtful review! We’re so glad to hear that your flooring projects went smoothly—from the scheduling to the installation—and that you found our team easy to work with.

Our goal at Capell Flooring & Interiors is to make every project as simple and stress-free as possible, whether it’s new carpet, hardwood, laminate, or LVP. Having experienced, professional installers who care about the details is a huge part of that, and your comments are a wonderful reminder that their efforts are noticed and appreciated.

Your recommendation means a lot to us and helps other homeowners here in the Treasure Valley feel confident when they’re choosing a flooring partner. Thank you again for trusting us with your home and for sharing your experience. If you ever need help with another flooring project—big or small—we’d be honored to work with you again.

– The Capell Flooring Team

Conchi Morales 2025.12.05

     

Capell Flooring has been amazing to work with. I am always met with outstanding customer service and efficient service delivery. Their selection of flooring materials are vast and their pricing is very reasonable but it really is the personal experience each and every employee provides. They are trusted and always exceed my satisfaction expectations. I just had stairs carpeted and when I got home I felt I had been visited by a carpet ninja. The work was immaculate and not a speck of debris was left behind!! I will always return to Capell for all my future flooring needs. Thank you!!!

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Reply from Capell Flooring and Interiors 2025.12.08

Conchi, this review absolutely made our day—thank you! We’re so grateful you chose Capell Flooring & Interiors for your new stair carpet and that the experience felt like a visit from a “carpet ninja.” Our installers will be thrilled to hear that their careful work and spotless cleanup left such a strong impression.

We know you have lots of options for flooring in the Treasure Valley, so it means a great deal that you noticed both our selection and our service. We put a lot of effort into offering a wide range of carpet, hardwood, laminate, and luxury vinyl plank options at fair prices, but we believe it’s the personal, one-on-one experience that makes projects feel easy instead of stressful. Hearing that every employee you worked with exceeded your expectations is exactly what we hope for on every job.

Thank you again for your kind words and for planning to return to Capell Flooring for future projects. Whenever you’re ready for the next update—stairs, bedrooms, living areas, or anything else—we’ll be here and happy to help.

– The Capell Flooring Team

Annette Hutcheson 2025.12.05

     

From my first visit to the showroom to the final installation, Capell Flooring & Interiors delivers exceptional service. Their team truly takes the time to understand your unique situation and recommend the best solution. The variety of styles and materials is impressive, and the staff is friendly, patient, and extremely knowledgeable.

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Reply from Capell Flooring and Interiors 2025.12.08

Annette, thank you so much for this generous review and for continuing to trust Capell Flooring & Interiors over the years. It really means a lot to our whole team that from your very first showroom visit through your most recent custom area rugs, you’ve consistently felt listened to and well taken care of.

We truly enjoy helping you dial in the right rug sizes, colors, and materials so everything works beautifully with your home and lifestyle. Hearing that our variety of styles and materials impressed you—and that our staff felt friendly, patient, and extremely knowledgeable—means we’re serving our neighbors here in the Treasure Valley the way we hope to.

It’s always a pleasure working with you and your husband. Thank you again for taking the time to share your experience and for being such long-time customers. We look forward to helping with anything you might need in the future, whether it’s another custom rug or new flooring in your home.

– The Capell Flooring Team

Annette Hutcheson 2025.12.05

recommends

Capell Flooring & Interiors exceeded my expectations in every way. Their staff took the time to truly understand my needs and helped me choose flooring that works beautifully in my home. The showroom is full of amazing choices, and the entire team—from design help to install—was friendly, knowledgeable, and attentive.

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Reply from Capell Flooring and Interiors 2025.12.10

Annette, thank you so much for this generous review and for continuing to trust Capell Flooring & Interiors over the years. It really means a lot to our whole team that from your very first showroom visit through your most recent custom area rugs, you’ve consistently felt listened to and well taken care of.

We truly enjoy helping you dial in the right rug sizes, colors, and materials so everything works beautifully with your home and lifestyle. Hearing that our variety of styles and materials impressed you—and that our staff felt friendly, patient, and extremely knowledgeable—means we’re serving our neighbors here in the Treasure Valley the way we hope to.

It’s always a pleasure working with you and your husband. Thank you again for taking the time to share your experience and for being such long-time customers. We look forward to helping with anything you might need in the future, whether it’s another custom rug or new flooring in your home.

– The Capell Flooring Team

Annette Hutcheson 2025.12.05

     

Capell Flooring Cares About You You can immediately tell that Capell Flooring & Interiors is customer-focused. They listened carefully to what I wanted and gave thoughtful recommendations that fit my situation perfectly. Every team member I interacted with was kind, informative, and professional. The variety in their showroom is impressive—there’s something for every style and budget.

Date of experience: 05 November, 2025

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Annette H. 2025.12.05

     

Verified

Capell Flooring & Interiors is a rare find--high-end selection with truly caring service. They walk through all the options in their beautiful showroom and help choose flooring that perfectly matches your home and budget. Wonderful experience all around.

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Reply from Capell Flooring and Interiors 2025.12.10

Annette, thank you so much for this generous review and for continuing to trust Capell Flooring & Interiors over the years. It really means a lot to our whole team that from your very first showroom visit through your most recent custom area rugs, you’ve consistently felt listened to and well taken care of.

We truly enjoy helping you dial in the right rug sizes, colors, and materials so everything works beautifully with your home and lifestyle. Hearing that our variety of styles and materials impressed you—and that our staff felt friendly, patient, and extremely knowledgeable—means we’re serving our neighbors here in the Treasure Valley the way we hope to.

It’s always a pleasure working with you and your husband. Thank you again for taking the time to share your experience and for being such long-time customers. We look forward to helping with anything you might need in the future, whether it’s another custom rug or new flooring in your home.

– The Capell Flooring Team ~

Annette H. 2025.12.05

     

Capell Flooring & Interiors truly stands out for how much they care about their customers. From the moment you walk into the showroom, you feel listened to—not pressured. They help find flooring that fits your lifestyle, budget, and design vision perfectly. The staff is knowledgeable, patient, and kind from start to finish, including the installation team. The selection in their showroom is incredible too—so many beautiful options!

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Shelby Bills 2025.12.01

     

Easy scheduling, fair price, and great work stretching the carpet in my home before I hit the market! Thank you!

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Reply from Capell Flooring and Interiors 2025.12.01

Shelby, thank you so much for taking the time to share this! We’re really glad to hear that scheduling was easy, the pricing felt fair, and that the carpet stretching turned out well as you get your home ready for the market. Getting those carpets looking their best can make a big difference, and it means a lot that you trusted our team to help with that.

If you ever need anything else with carpet or other flooring in your next place here in the Treasure Valley, we’d be happy to help again. Thanks once more for choosing Capell Flooring!

—The Capell Flooring Team

Iris Thieme 2025.11.26

     

Capell Flooring has been so helpful and patient with us in the choosing process and went above and beyond in making sure we were satisfied with the outcome. The installers were quick and efficient and did a great job!

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Reply from Capell Flooring and Interiors 2025.11.26

Iris, thank you so much for taking the time to share this review with us. It means a lot to our whole team that you and your husband have trusted Capell Flooring for your projects over the years. We know choosing new flooring can feel like a big decision, so hearing that our team was helpful and patient throughout the selection process – and that you felt we went above and beyond to make sure you were happy with the final result – really makes our day.

We’re also glad to know the installers took good care of you and that their work was quick, efficient, and turned out great. We have some wonderful crews, and feedback like yours is exactly what we hope your experience in your home will be every time.

Thank you again for your loyalty, your kind words, and for continuing to let us be a small part of your home’s story. If you ever need anything down the road – questions, future projects, or help with another room – we’re always here for you both.

– The Capell Flooring Team

Mary Overstreet 2025.11.19

     

The good folks at Capell really did an amazing job refinishing a cute little house that had the saddest wood floors. Now they sparkle. Generous with their services, time and energy. So appreciated!!!

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Reply from Capell Flooring and Interiors 2025.11.19

Mary, thank you so much for taking the time to share this review and the photo—the little house looks fantastic now.

Seeing those tired old wood floors come back to life was really rewarding for our team, and it makes us happy to hear you describe them as sparkling now. Refinishing hardwood is one of our favorite types of projects because it lets us uncover the beauty that was already there, just waiting to be brought out.

We’re especially grateful that you noticed the care, time, and energy that went into the job. When someone trusts us with their home, we want them to feel supported throughout the process, not like they were just another project on the schedule.

Thank you again for your kind words and for letting Capell Flooring be part of this transformation. We hope those refreshed wood floors bring a lot of joy and warmth to that home for many years to come.

— The Capell Flooring Team

Christine H 2025.11.19

     

We had an absolutely wonderful experience working with Capell Flooring. They added new hardwood flooring to seamlessly match our original floors and refinished everything to perfection. The team was incredibly professional, super communicative, and kept the workspace spotless throughout the entire project. The finished product is beautiful — we seriously can’t stop admiring it- I may have cried when I first saw it, what an incredible upgrade from carpet. We’re so grateful for their craftsmanship and care, and we’ll definitely be using them again for any future flooring projects. Highly recommend!

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Reply from Capell Flooring and Interiors 2025.11.19

Christine, thank you for such a heartfelt review—and for sharing your before and after photos with us. It’s always special for our team to see the full transformation through our customers’ eyes, and your pictures really showed how beautifully the new hardwood and refinishing changed the whole feel of the room. Matching your original floors and then bringing everything together with a fresh refinish is a detailed process, so it means a lot to hear that the results feel seamless and “to perfection” on your end.

We also truly appreciate your kind words about our crew being professional, communicative, and respectful of your home. Keeping the workspace spotless, checking in throughout the process, and treating your space like our own are all things we take seriously, and it’s encouraging to know those efforts stood out to you and your family. When you said you couldn’t stop admiring the finished product—and might have gotten a little emotional when you first saw it—that’s exactly the kind of reaction we hope for when someone upgrades from carpet to hardwood.

Thank you again for trusting us with such an important project and for recommending us to others. We hope you enjoy those beautiful hardwood floors for many years to come, and we’ll be here whenever you’re ready for your next flooring project.

— The Capell Flooring Team

LEAP Housing 2025.11.19

     

Capell Flooring consistently delivers excellent workmanship, timely communication, and a level of care that shows they truly understand the impact of a safe, well-built home. Their willingness to donate materials and labor on select projects demonstrates not only generosity but a shared belief in strengthening our community through stable, affordable housing. We’re grateful for their partnership and look forward to many more opportunities to work together.

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Reply from Capell Flooring and Interiors 2025.11.19

Thank you so much for taking the time to share this review and for the trust you’ve placed in our team over the years. Working with LEAP Housing is very meaningful to us because your projects aren’t just about building structures—they’re about creating safe, stable homes and real opportunities for people in our community. Knowing that our workmanship, communication, and follow-through support that mission is something our whole team takes to heart.

We’re especially grateful that you mentioned our shared belief in strengthening the community through stable, affordable housing. When we donate materials or labor on select projects, we see it as an extension of that shared vision, not just a one-time contribution. Your team’s dedication, professionalism, and compassion make it easy for us to want to show up and do our very best on every project, whether it’s a small repair or a larger build-out.

Thank you again for being such a thoughtful partner and for all the behind-the-scenes work you do that most people never see. We look forward to many more chances to collaborate and help create safe, welcoming homes together in the years ahead.

— The Capell Flooring Team

Josh Whitmer 2025.11.05

     

Best flooring shop I have ever seen. Staff is knowledgeable, organized and respectful. Also a very honest shop where they do exactly what they say they will and back it up. There a reason this place has been around since 1974 and it will still be around for years to come.

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Reply from Capell Flooring and Interiors 2025.11.05

Josh, this review truly means a lot to all of us — thank you! You’ve been such a great partner and friend to our team over the years, and we can’t tell you how much we appreciate the trust and support you’ve shown us. It’s always a pleasure working alongside someone who shares our same values of honesty, quality, and care for people.

Hearing your kind words about our staff and the way we do business reminds us why we love what we do. Since 1974, our goal has always been to treat customers and partners like family and to stand behind every floor we install. Knowing that comes through in your experience means the world to us.

Thanks again for taking the time to write such a thoughtful review — it really encourages our whole team. We look forward to continuing to work together and helping make homes around the Treasure Valley even more beautiful for many years to come.

— The Capell Flooring Team

Miranda Lambert 2025.10.26

     

Capell Flooring was truly a diamond in the rough. After visiting several flooring stores around town, we were thrilled to find Capell through a last-minute recommendation and it turned out to be exactly what we were looking for. The showroom was well-organized and inviting, and the staff answered all of our questions without ever being pushy. They encouraged us to take our time exploring options and even allowed us to bring home several large samples to compare. The ordering process was smooth and efficient, and our product arrived quickly. We especially appreciated the helpful email updates that guided us through preparing for delivery and installation. Their customer service went above and beyond, even dropping off a thoughtful thank-you package after our purchase. We’ll definitely return to Capell Flooring for any future projects!

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Reply from Capell Flooring and Interiors 2025.10.28

Miranda, thank you so much for taking the time to share such a thoughtful review. Your kind words truly mean a lot to our whole team. We’re so glad that a last-minute recommendation led you to us and that your experience turned out exactly how you hoped.

It’s wonderful to hear that you found the showroom inviting and that our staff made the process easy without any pressure. We want everyone to feel comfortable exploring options and taking their time, so it’s great to know that came through.

We’re also thrilled you found the email updates helpful and that everything went smoothly from ordering to installation. Hearing that you appreciated the little thank-you package made us smile—our goal is always to make every step feel personal and cared for.

When you’re ready to start another project, we’d love to help you again. Thank you for choosing Capell Flooring and for being part of our Treasure Valley community!

—The Capell Flooring Team

Peggy Bixby 2025.10.16

     

Our experience was just awesome starting with Larry to Mark they did such a fantastic job . When it comes time for new carpet Larry with Capell will be out go to . Thank you Capell for the great service & the treats delivered to door 😊 Ron & Peggy B

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Reply from Capell Flooring and Interiors 2025.10.16

Peggy and Ron — what a joy to read your review! Thank you so much for sharing your experience. Larry and Mark will be thrilled to hear your kind words — they take so much pride in making sure every project goes smoothly from start to finish. We’re so glad you loved your new carpet and appreciated the extra treats we sent your way!

Hearing that Capell Flooring is your “go-to” means the world to our entire team. Serving families here in the Treasure Valley — from Meridian to Boise, Nampa, and beyond — is truly an honor, and wonderful customers like you make it all worthwhile. We can’t wait to help you again when the time comes for your next carpet or flooring project.

From all of us here at Capell Flooring & Interiors, thank you again for trusting us with your home and for taking the time to write such a thoughtful review.

— The Capell Flooring Team

Nick Nicholson 2025.10.15

     

Capell Flooring did an excellent job with replacing carpet in three bedrooms rooms and closets with Acacia hard wood flooring. We could not be happier with the Customer service, quality of the flooring and the installation.

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Reply from Capell Flooring and Interiors 2025.10.16

Hi Nick,
Thank you so much for your kind words! It was truly a pleasure working with you on your flooring project. Acacia hardwood is such a beautiful choice — it brings warmth and character to a home, and we’re so glad you’re happy with how everything turned out. Our team takes a lot of care in making sure both the installation and customer experience are top-notch, so hearing that you felt well taken care of really means a lot. Thanks again for trusting Capell Flooring & Interiors — we’re honored to help make your Treasure Valley home even more comfortable and inviting!

— The Capell Flooring Team