Capell Flooring and Interiors

Capell Flooring and Interiors Reviews

Excellent rating
     
5.0 | 730 reviews
Trustindex Verified Company
Capell Flooring and Interiors
Write a review

Reviews

Trustindex

5.0

| 730 total

719 pcs
9 pcs
1 pc
0 pc
3 pcs
Source filter
Andrea Lange
Andrea Lange 2026.04.11
     
Our experience with Capell was outstanding. Aaron did an excellent job with installing the laminate countertops. He was an extremely hard worker and very meticulous. Capell also did a great job of providing an accurate timeline and then providing updates regarding the schedule.
Reply from Capell Flooring and Interiors
Hi Andrea,

Thank you so much for taking the time to leave such a kind review. We really appreciate it. It means a lot to hear that your experience with Capell Flooring was outstanding from start to finish.

We are especially grateful for your comments about Aaron. He truly works hard and puts a lot of care into the details, so it is wonderful to hear that his meticulous work on your laminate countertops stood out to you. We also appreciate you mentioning the timeline and schedule updates, because clear communication is something our team works very hard to provide on every project.

Thank you again for trusting Capell Flooring with your home. It was a pleasure working with you, and we are very thankful for the opportunity to serve you here in Meridian and the Treasure Valley.

– Capell Flooring Team
Amyanne McCune
Amyanne McCune 2026.04.04
     
Capell Flooring scored 5 stars in every area from start to finish. I was impressed by their excellent customer service, communication, quoting and servicing process, after service care, etc. We hired them for a smaller job to refinish our hardwood floors and we still felt treated and cared for every step of the way. I was impressed by the personal touches and the quality work. Definitely recommend. Thanks, Capell's!
Reply from Capell Flooring and Interiors
Amyanne, thank you so much for this incredibly thoughtful review. Your kind words truly mean a lot to our team. It was such a pleasure working with you, and we especially appreciate you noticing the communication, quoting process, service, after-care, and the personal touches along the way. We believe every project deserves real attention and care, whether it is a large installation or a smaller hardwood floor refinishing project, so it means a great deal to hear that you felt valued every step of the way.

You were also such a kind person to work with, and that made the experience even more special for our team. Thank you for trusting Capell Flooring with the maintenance coat of finish on your hardwood floors and for recognizing the quality of the work. Helping homeowners in Meridian and across the Treasure Valley care for and extend the life of their hardwood floors is something we take seriously, and reviews like yours encourage us more than you know.

Thank you again for taking the time to share your experience and for recommending Capell Flooring. We are very grateful for you.

— Capell Flooring Team
Kimberly Yeakley
Kimberly Yeakley 2026.03.30
     
From the consult to the job everyone and all the work done to fix my carpets was amazing! Definitely would do business with them again for my flooring needs.
Reply from Capell Flooring and Interiors
Kimberly, thank you so much for your kind words and for taking the time to share your experience. It means a great deal to hear that from the initial consultation all the way through the completed work, our team was able to take good care of you and help get your carpets fixed up the way you hoped. We know how much of a difference it makes when the whole process feels smooth, helpful, and well handled from start to finish.

We truly appreciate your trust in Capell Flooring. Reviews like yours mean a lot to our team because we work hard to provide the kind of service and workmanship that homeowners in Meridian and throughout the Treasure Valley can feel good about. Thank you again for giving us the opportunity to help with your carpet needs, and we would be honored to help you again whenever you need flooring in the future.
— Capell Flooring Team
Dennis S
Dennis S 2026.03.26
     
The whole process from choosing the flooring through the installation was expertly handled to our satisfaction. The staff and installers were affable, professional, and made sure we were completely satisfied from beginning to end. We chose Capell Flooring because from the beginning, they went above and beyond our expectations to earn our business. The results speak for their commitment to their high standard of quality and service.
Reply from Capell Flooring and Interiors
Dennis, thank you so much for taking the time to leave such a thoughtful review. Your comments mean a great deal to our team. We are especially grateful that you mentioned the full process, from choosing your flooring all the way through installation, because that is exactly the experience we work hard to create for every customer who visits us in Meridian and throughout the Treasure Valley.

It is wonderful to hear that our staff and installers were affable, professional, and attentive from beginning to end. We never want anyone to feel like they are just buying a product. We want them to feel cared for, listened to, and well served through every step of the project. Your words about our team going above and beyond to earn your business are deeply appreciated, and we do not take that trust lightly.

Thank you again for allowing Capell Flooring to be part of your home project and for sharing your experience so generously. Reviews like yours encourage our entire team and remind us why we love serving families in the Boise area.
Cathy Libby
Cathy Libby 2026.03.21
     
Best people, communication was great. From the show room to install we were treated so kindly. The floor is beautiful! The vent blends right in and is floor level, as is the transition piece from the hall to the new floor: no trip hazards. A little hiccup with the new baseboards was quickly remedied. Thank you Larry, the Capell guy! Been waiting for that.
Reply from Capell Flooring and Interiors
Cathy, thank you for such a detailed and heartfelt review. We are so grateful for your kind words and for the opportunity to work with you. It means a lot to hear that you felt treated kindly from the showroom all the way through the installation, because creating that kind of experience is very important to our team.

We also really appreciate you noticing the details. Things like a floor vent blending in well, a smooth transition piece, and making sure there are no trip hazards may seem small to some people, but they matter tremendously in the finished result. Those are the kinds of details that help a new floor not only look beautiful, but also function well in everyday life. We are also glad we were able to quickly remedy the hiccup with the new baseboards.

And thank you for giving Larry a special mention. He will be very encouraged by your words. We are thankful for customers like you and for the chance to help with beautiful flooring projects here in the Boise area and throughout the Treasure Valley.
Diane Angell
Diane Angell 2026.03.20
     
Excellent service, professional installers and they were kind and courteous. Great communication with company We would highly recommend Capell Flooring.
Reply from Capell Flooring and Interiors
Diane, thank you very much for your kind review and recommendation. We truly appreciate you taking the time to share your experience. It is always encouraging to hear that our customers felt well taken care of, especially when it comes to the things you mentioned most: excellent service, professional installers, kindness, courtesy, and strong communication.

Good communication is such an important part of any flooring project, and we know it can make all the difference from the first conversation to the final walkthrough. We are so glad to know that our team delivered that for you and that your installation experience reflected the level of care we aim to provide here at Capell Flooring.

Thank you again for trusting us with your project. It is an honor to serve customers here in Meridian and across the Treasure Valley, and your recommendation means more than you know. We are grateful for the opportunity to work with wonderful people like you.
betty jo vergets
betty jo vergets 2026.03.14
     
Great customer service, & communication. We love the products we chose, great quality and prices. Scheduling & Installation were seamless. A great experience from beginning to end. We'll definitely use them again for future projects!
Reply from Capell Flooring and Interiors
Thank you so much, Betty Jo, for taking the time to share this. We really appreciate your kind words about our customer service, communication, pricing, and the overall experience. It means a lot to know that everything felt seamless from the product-selection process all the way through scheduling and installation.

We’re especially glad you love the products you chose and that the entire project came together the way you hoped. Creating a smooth, well-communicated experience from beginning to end is very important to our team, and it’s encouraging to hear that it showed throughout your project.

Thank you again for trusting Capell Flooring & Interiors with your home. It was a pleasure working with you, and we would be honored to help with any future flooring projects you may have in the Treasure Valley.

— Capell Flooring Team
Guy Stephenson (Guido Sarducci)
Guy Stephenson (Guido Sarducci) 2026.03.07
     
Good showroom with plenty of flooring options. Great sales help. Recommend for sure!
Reply from Capell Flooring and Interiors
Thank you so much, Guy, for the kind review. It was a real pleasure having both you and your wife come into our showroom, and we truly appreciate you taking the time to share your experience. We’re grateful that you mentioned both the variety of flooring options and the sales help, because we work hard to make sure each visit feels helpful, comfortable, and informative rather than overwhelming.

It means a lot that you were willing to spread a little positivity and recommend us to others. Reviews like yours genuinely encourage our team, and they also help other homeowners in the Treasure Valley feel more confident when looking for the right flooring store for their project.

Thank you again for stopping in and for your generous words. We look forward to working with you and helping however we can when the time is right.

— Capell Flooring Team
Jacquilyn Schieber
Jacquilyn Schieber 2026.03.04
     
We are very pleased with quality of the wood and the perfect installation of our new floors. They are beautiful. The entire experience from estimate to finish was very smooth. Great staff.
Reply from Capell Flooring and Interiors
Jacquilyn, thank you for taking the time to leave us such a kind review—and for trusting Capell Flooring with your new wood floors. We’re so happy to hear you love the quality of the material and the finished installation.

It means a lot that you called out how smooth everything felt from estimate to final walkthrough. Our goal on every hardwood project is to keep communication clear, the timeline predictable, and the little details dialed in so the end result looks beautiful for years to come.

Thanks again for the 5 stars, and for supporting a local flooring store here in the Treasure Valley. If you ever need anything down the road—questions on care, products, or future rooms—we’re always here to help.

— Capell Flooring Team
Bryan McDermott
Bryan McDermott 2026.02.21
     
What a great company, and they sure are they detail oriented!
Reply from Capell Flooring and Interiors
Bryan — thank you so much for the 5-star review! It means a lot to hear you noticed the details, because that’s exactly where a flooring project either feels “just okay”… or it feels finished the way it should.

We really enjoyed working with you on the family room update — replacing the carpet and installing the new Lamdura laminate was a fun transformation, and we hope it’s already making the space feel cleaner, fresher, and easier to live in day-to-day.

Thanks again for choosing Capell Flooring. If you ever have a question down the road (even something small), please reach out — we’re always happy to help.

— Capell Flooring Team
Elizabeth P
Elizabeth P 2026.02.21
     
The most fantastic experience with Capell Flooring for a small tile project. Their customer service, communication and installation expertise is exceptional. Will use them for all future flooring needs.
Reply from Capell Flooring and Interiors
Elizabeth — thank you so much for the 5-star review and for trusting Capell Flooring with your tile project. Even when a project is “small,” the details still matter, and it means a lot to hear that our customer service, communication, and installation expertise stood out to you.

We work hard to keep the process clear, responsive, and well-managed from start to finish, so you always know what’s happening and feel taken care of along the way. Your note about using us again in the future is a big compliment — we’re truly honored.

Whenever you’re ready for the next project, we’ll be here and happy to help.

— Capell Flooring Team
Sean von Lindern
Sean von Lindern 2026.02.20
     
From concept to finished floor, we had an outstanding experience changing out the carpet we have had for over 30 years. The Capell team made it easy for us and we are so glad to have used them. They were very informative, attentive and professional throughout the process, even providing personal detailing to a problem threshold issue that we didn’t know how to resolve… at no extra cost.
Reply from Capell Flooring and Interiors
Sean — thank you so much for taking the time to leave us a 5-star review. We’re really happy to hear you had an outstanding experience from the first conversations all the way through to the finished floor. It means a lot that you noticed the way our team communicates and stays attentive throughout the process — we work hard to make remodeling feel clear and manageable, not stressful.

And thank you for mentioning the threshold issue. Those “little surprises” are exactly why we try to pay attention to the details and get things resolved the right way, so you can simply enjoy the end result without extra headaches (or extra cost).

Also… that photo is fantastic. What a warm, comfortable space — it looks great, and we’re honored you chose Capell Flooring to help update it after so many years.

If you ever need anything down the road, we’re here for you.

— Capell Flooring Team
Shawn Greer
Shawn Greer 2026.02.07
     
Everything went smoothly , showed up on time and the installation was done to my satisfaction.
Reply from Capell Flooring and Interiors
Hi Shawn — thank you for the 5-star review!

We’re really glad to hear everything went smoothly, our team showed up on time, and the installation turned out exactly the way you wanted. That’s always the goal: clear communication, a simple process, and a finished result you can feel good about.

We appreciate you choosing Capell Flooring & Interiors, and we’re grateful to help homeowners here in the Treasure Valley and Boise area. If you ever need anything in the future, we’re here for you.

— The Capell Flooring Team
Quinn McCoy
Quinn McCoy 2026.02.07
     
I loved working with everyone at this company the estimate was clear and up front. The technician was polite and efficient making sure I was happy with all the progress. Would recommend to anyone
Reply from Capell Flooring and Interiors
Hi Bailey — thank you for taking the time to leave such a kind review!

We’re really glad to hear the estimate felt clear and upfront, and that our technician was polite, efficient, and kept you in the loop along the way. That “making sure you’re happy with the progress” piece matters a lot to us, because a flooring project (whether it’s carpet, hardwood, laminate, or LVP) should feel organized and stress-free from start to finish.

Thanks again for trusting Capell Flooring with your home, and for recommending us to others here in the Treasure Valley. If you ever need anything down the road, we’re always here to help.

— The Capell Flooring Team
Steven Graafsma
Steven Graafsma 2026.02.06
     
Capell Flooring and Interiors is fantastic to work with. Professional, friendly staff, great selection, and excellent installation. I frequently refer friends to them. Highly recommend!
Reply from Capell Flooring and Interiors
Hi Steven,

Thank you for taking the time to leave such a kind review — and for the referrals, too. Hearing that our team was professional and friendly, that the selection made the process easier, and that the installation turned out excellent is exactly what we work for.

We know flooring decisions can feel overwhelming (so many options, so many opinions), so it means a lot that you felt taken care of from start to finish. And when you mention you frequently refer friends to us… that’s a big deal. Word-of-mouth support like that helps our local, family-run store keep serving homeowners all across the Treasure Valley.

If you or anyone you send our way ever needs help comparing carpet vs. hardwood vs. laminate or LVP, our team is always happy to walk through the pros/cons and make sure the final choice fits the home and the way people actually live in it.

Thanks again, Steven — we’re grateful you chose Capell Flooring, and we look forward to helping you (or your friends) anytime you need flooring in the Boise area.

— The Capell Flooring Team
Charleen Shannon Orthel
Charleen Shannon Orthel 2026.02.06
recommends
Capells replaced carpets and flooring in 4 rooms. Beautiful job. Polite, friendly and cooperative installers. Very pleasant, helpful and knowledgeable showroom staff. Kept me appraised of material orders and potential install dates. Hope to have more floors updated by Capells in the future.
Reply from Capell Flooring and Interiors 2026.02.06
Thanks so much for taking the time to share this, Charleen.

We’re really happy our team was able to help you—even with a walk-in visit—by pointing you to the right samples, getting everything ordered smoothly, and supporting your plan to handle the demo to keep the overall cost down. And it means a lot to hear the install felt easy and that the crew was cooperative, polite, and delivered a beautiful result across multiple rooms.

If you ever need anything down the road (questions, care tips, or future project ideas), we’re here for you.

— Capell Flooring Team
Gramma Nettie
Gramma Nettie 2026.02.06
recommends
I thoroughly enjoyed my experience at Capell flooring. they have the product you need for every project at a variety of price points. Their staff are exceptionally kind and knowledgeable.
Reply from Capell Flooring and Interiors 2026.02.06
Hi Annette — thank you for taking the time to leave such a kind review!

We’re so happy to hear you thoroughly enjoyed your experience with our team and felt well taken care of from start to finish. Helping someone find the right carpet—something that genuinely elevates their home and stays within their budget—is exactly what we aim for every day. There are so many great options out there, and it means a lot that you noticed the quality and the effort our staff puts into making the process feel clear, comfortable, and enjoyable.

Thanks again for choosing Capell Flooring. It’s customers like you that make what we do in the Treasure Valley so rewarding. If you ever need anything down the road—whether it’s carpet, LVP, hardwood, or just a quick question—we’re here to help.

Warmly,
The Capell Flooring Team
Annette F
Annette F 2026.02.06
     
I thoroughly enjoyed my experience with the staff at Capell carpet. They have quality carpet for every buyer, and are ready and willing to help find what will beautify your home... without breaking your budget. Their staff is amazing! Thanks, Capell's!
Reply from Capell Flooring and Interiors
Hi Annette — thank you for taking the time to leave such a kind review!

We’re so happy to hear you thoroughly enjoyed your experience with our team and felt well taken care of from start to finish. Helping someone find the right carpet—something that genuinely elevates their home and stays within their budget—is exactly what we aim for every day. There are so many great options out there, and it means a lot that you noticed the quality and the effort our staff puts into making the process feel clear, comfortable, and enjoyable.

Thanks again for choosing Capell Flooring. It’s customers like you that make what we do in the Treasure Valley so rewarding. If you ever need anything down the road—whether it’s carpet, LVP, hardwood, or just a quick question—we’re here to help.

Warmly,
The Capell Flooring Team
Lorrie Panzeri
Lorrie Panzeri 2026.02.06
     
Capell customer service is stellar!! My client needed new carpet before we listed their home and the response time was incredible!! The next day!! Professional team and the room looked great after the carpet was installed!! They matched the carpet perfectly!! I plan on using Capell for my home!!
Reply from Capell Flooring and Interiors
Hi Lorrie — thank you so much for taking the time to leave this review (and for trusting us with a “before the listing” timeline)!

We’re thrilled we could move quickly and get your client taken care of with next-day turnaround. When a home is getting ready to hit the market, every day matters—so hearing that our response time, professionalism, and the final carpet install made the room look great truly means a lot to our whole team. And we love that the carpet match landed perfectly, too—those details make all the difference.

Thanks again for the kind words and for recommending us in the Treasure Valley. Whenever you’re ready to tackle flooring for your own home—whether it’s new carpet now or another project down the road—we’d be honored to help.

— The Capell Flooring Team
Jason Scott
Jason Scott 2026.02.06
     
I am a general contractor and Capell flooring is my go to for all my flooring needs. Great products and the best customer service around. Thank you!
Reply from Capell Flooring and Interiors 2026.02.06
Hi Jason,

Thank you for taking the time to leave this review — it means a lot coming from a general contractor who sees the behind-the-scenes details that really matter. Being your go-to for flooring is a big compliment, and we’re grateful for the trust you place in our team.

We work hard to make things easy for our contractor partners in the Treasure Valley — solid product options, clear communication, and a smooth process from selection to install. Whether it’s LVP, laminate wood, hardwood, or carpet, it’s always our goal to help you get the right fit for the job and keep your projects moving without unnecessary friction.

Thanks again for the kind words and for sending work our way. We’re always here when you need us.

— The Capell Flooring Team

Skyrocket Your Sales with Customer Reviews. No coding required.

Create a Free Account