I HIGHLY RECOMMEND THIS MASSAGE PLACE IN CANNING TOWN.
Hello everyone, I recently had my first deep tissue massage at The Massage Company. I was very impressed with my masseuse, Esam. She skillfully addressed all the areas that needed attention. I had been experiencing numbness in my back and right leg, as well as general body tension, and I am pleased to report that I left feeling free from pain and numbness, all thanks to Esam. š«¶
Thank you so much for sharing your positive experience and for recommending Danny! Weāre delighted to hear that you enjoyed your deep tissue massage and appreciate you taking the time to leave such kind feedback.
Thank you so much for your wonderful rating, Rana! We're delighted to know you had a positive experience with us and appreciate you taking the time to share your feedback. Your support means a lot to our team.
Eugenia Agyei2025.12.02
Brilliant massage by Leo today! Very attentive and friendly young man. Had great conversations, hope to see u again soon
Thank you for your wonderful feedback, Eugenia. It's fantastic to hear that you enjoyed your massage with Leo and appreciated his attentiveness and friendly conversation. Your kind words mean a lot to us and will be shared with the team.
Tiffany L2025.11.28
The deep massage at here with hot stone is perfect! Abbi is the best one :)
Thank you so much for sharing your experience, Tiffany. It's wonderful to hear that you enjoyed the deep massage with hot stones. Your feedback means a lot to the team!
Vanessa2025.11.26
Had a great massage and I love that with the membership I can split the 50 mins in half so I can come twice a month. Definitely try out different therapists to see which one you prefer.
Thank you for sharing your positive experience, Vanessa! It's wonderful to hear that you're enjoying the flexibility of your membership and finding value in exploring sessions with different therapists. Your feedback is appreciated, and we're glad you're making the most of your visits.
Thank you so much for your wonderful feedback and five-star rating. We're delighted to hear that you had a positive experience with us and truly appreciate your support.
Aoife Captain2025.11.11
Sharon was amazing, first ever massage and Iām blown away will be coming again! Thank you
Thank you so much for sharing your experience, Aoife. It's wonderful to hear that your first massage with Sharon exceeded your expectations. Your kind words mean a lot to us and we appreciate you choosing The Massage Company for your visit.
Thank you so much for your kind words and for taking the time to share your experience. Itās wonderful to know you had a positive visit, and your feedback is truly appreciated.
Obi2025.11.09
I really enjoyed my experience at the Massage Company today. I was really warmly received and greeted by Chantelle, who was attentive, funny and lovely. I then had a wonderful massage by Soniya and I left feeling so much better and relaxed. I will definitely be returning and extend the greatest thanks to Soniya and Chantelle who really made the experience for me.
Thank you so much for sharing your kind words and positive experience. Itās wonderful to hear that Chantelleās warm welcome and Soniyaās massage helped you feel relaxed and cared for. Your appreciation means a lot, and itās lovely to know that both team members made your visit memorable.
Thank you so much for sharing your positive feedback, Robert. We're delighted to know you had a great experience and appreciate you taking the time to leave a review.
Georgiana -Maria Groza2025.11.08
Iāve just had my first session with this massage company, and I couldnāt be happier. My therapist, Sonia, was absolutely lovely and really helped with the issue I came in for. Antonio, the manager, was also incredibly helpful and answered all my questions. Iām already looking forward to my next appointment with them!
Thank you so much for sharing your experience, Georgiana-Maria. It's wonderful to hear that Sonia and Antonio made you feel so welcome and supported during your visit. We're delighted that your session addressed your concerns and that you're looking forward to coming back. Your kind words mean a lot to our team.
The staff are always so nice and polite and very accommodating at the reception however āmyā masseuses Danny, is simply a delight. He really pays attention to what your concerns are and always has lovely chat at the beginning of the massage and then allows you to relax. I always book with him purely for that. I always leave the session feeling completely renewed and this is thanks to Danny. He is extremely professional and so dedicated to his work. Thank you Danny!!
The facilities are very nice and clean and love the fact that I always get offered a drink of water before and after my massages.
Really love this branch. āļø āļøāļøāļøāļø
Thank you so much for sharing your thoughtful feedback. It's wonderful to hear how much you enjoy visiting the branch and that the team at reception always makes you feel welcome and comfortable. Danny will be delighted to know that his professionalism and attention to your needs make such a positive difference to your experience. We're also glad that you appreciate the clean facilities and the little touches like being offered water before and after your massages. Your kind words mean a lot to everyone here.
A healing ritual
I was gifted a massage and I honestly feel like this gift came at the right time and in the form of an exceptional massage therapist named Jakub. To sum up my experience, I would describe him as calm, professional, and deeply intuitive. You can sense that he works not just with the body, but with spirit and intention.
Every movement felt purposeful, almost meditative, as if he was helping my energy realign. In those 50 minutes, I could feel years of tension, emotion, and just the weight of life slowly being replaced by a deep sense of peace I havenāt felt in years. In those 50 minutes, I was able to just ālet goā.
Jakubās energy is gentle yet powerful. You can tell he loves what he does-helping individuals like me release, relax, and reconnect with themselves. I have had several deep tissue massages over the years and hands down, this has been the best by a mile because this was not just any massage but a healing ritual. Thank you Jakub for holding space for me in a way that felt sacred. I feel extremely privileged that I was able to experience your gift!
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And another thank you to the lovely receptionist Chantelle who was very welcoming and professional too.
I will definitely be back :)
Thank you for sharing your positive feedback. We're delighted to hear you enjoyed the service and appreciate your support.
Anu Manthri2025.10.26
Siobhan was a great masseuse however the centre let itself down by being hyper commercialised (tried to charge for oils as an extra, without explaining this was an additional charge till the end). A few other customers experienced the same style behaviour. Generally friendly staff but the male manager had a passive aggressive tone which we witnessed to multiple customers on that day whilst waiting for our appointment, which wasnāt conducive to a calm environment. Doors opening and closing and thin walls.
Response update:
No communication was made to my partner during or before his massage, that a type of oil would come with a charge. Neither of us had signed up to this additional āoilā extra. We had pre-booked the extras we required as per a conversation with the other customer service assistance. The response given by the company is not true and why my partner kindly explained why it would not be fair to pay for this hidden charge.
Secondly, ahead of payment, my partner asked whether we had been signed up to a subscription. This was prompted by an attempt to charge for the earlier extra without notice and we wanted to ensure no further charges would be made without authorisation.
Lastly, we did have an online voucher - introductory offer of Ā£49.95 each, not Ā£39.95 so weāve potentially been overcharged.
Thank you for your feedback, and Iām genuinely sorry for the confusion and miscommunications during your visit to our centre. We deeply regret that your experience was not as smooth and enjoyable as we always aim for.
I sincerely apologise for the misunderstanding regarding the oil charge. It is clear that there was a lack of communication about the additional Ā£10.95 fee for the aromatherapy upgrade, and I completely understand how frustrating that must have been. We are reviewing our procedures to ensure this kind of situation doesnāt happen again. Our therapist says that it was communicated very clearly, but your partner said that they were not told. Anyway, the manager has waived the fee, and your partner was not charged for the aromatherapy.
Regarding the concerns you raised about the environment and the managerās tone, I want to extend my apologies once more. We strive to create a calm and welcoming atmosphere, and Iām genuinely sorry this wasn't the case during your visit. Please be assured that the manager who was present that day will contact you personally to address your concerns in more detail and clarify any misunderstandings.
Once again, I apologise for any distress or inconvenience caused. We value your custom and would love to ensure that your next experience with us is more enjoyable and seamless. If you have any further questions or would like to discuss the matter further, please donāt hesitate to reach out.
Thank you for your feedback.
Dalila Ragusa2025.10.25
Amazing experience, staff are very kind and welcoming. Felt benefits straight away! Thank you and will definitely see you soon :)
Thank you so much for sharing your wonderful feedback, Dalila. Itās fantastic to hear that you felt the benefits right away and enjoyed the kind and welcoming atmosphere provided by the team. Looking forward to your next visit!
Safa Awajan2025.10.23
Through a friendās recommendation, I visited this massage company for a troublesome rear shoulder injury. The staff member took the time to really listen to my concerns and focused on the affected area with just the right amount of pressure. I was very impressed and left feeling much less tense. Iāll definitely be coming back again!
Thank you so much for sharing your experience and for trusting us with your care. It's wonderful to hear that our team was able to address your concerns and help you feel more comfortable. Your kind words and recommendation mean a lot.
Jay L.2025.10.22
Very similar to other reviews: excellent massage but didn't appreciate the hard sell and the manipulative sales tactics to try and get me to sign up as a member. I left feeling quite stressed and won't return.
Thank you for sharing your feedback, Jay. Itās great to hear you enjoyed your massage, though weāre sorry to learn that your experience with our membership discussion left you feeling uncomfortable. Your comments are valued and will be shared with our team as we continuously work to provide a relaxing and positive environment for every guest.
Shazna Shafi2025.10.19
I honestly canāt say enough good things about this place! Iāve had massages all over ā even tried the famous Moroccan ones ā but nothing, and I mean nothing, compares to the full body massage I had here. From the moment I walked in, everything felt calm, clean, and professional.
My therapist, Aurea, was absolutely incredible. She has magic hands ā itās like she knew exactly where every knot and bit of tension was hiding. The pressure was perfect, the flow was seamless, and she really took her time to make sure every area was cared for. By the time she was done, my whole body felt so light, like I was floating. Itās honestly the best massage Iāve ever had in my life.
If youāre looking for real relaxation, deep relief, and a therapist who genuinely knows what sheās doing, this is the place to go. I walked out feeling completely renewed. Huge thanks to Aurea for doing wonders ā Iām definitely coming back soon!
Thank you so much for sharing your wonderful experience and for taking the time to highlight Aureaās skill and care. Itās truly rewarding to hear that your visit left you feeling renewed and relaxed. Your kind words about the atmosphere and professionalism mean a great deal, and itās fantastic to know that the massage exceeded your expectations.
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