Terp Bros NYC Reviews

Terp Bros NYC Reviews

4.5

Excellent - based on 68 reviews

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Reviews (68)
Jenn C
Jenn C
2024-02-24
Always good products and super friendly staff. This has become my go-to shop. Highly recommend :)
Giselle M
Giselle M
2024-02-17
… this place charges your card as an atm. I paid with Apple Pay and got a non atm fee. The product I bought was $30. I ended up paying an ADDITIONAL $12 at the end with their taxes and fees and atm fee. They also rounded up my total and gave me back the difference in cash?? Avoid at all costs.
Jonathan F
Jonathan F
2024-02-15
Clean dope spot.
Orlando Figueroa
Orlando Figueroa
2024-02-13
I can’t stress the amazing customer service provided here at Terp Bros. The quality of product here; and knowledgeable staff have made my weekly visits really enjoyable. Some items may be on the pricier side depending on the strength/product you’re looking for, but I take that in stride knowing I’m supporting a local Astoria business (since I work for one as well). Shoutout to Nancy who always greets me by name whenever I stop in, and always has new flower/vape recommendations depending on what I’m looking for.
Adam Rowles
Adam Rowles
2024-02-12
I had asked for some hard hitting cannabis 1/8ths under different strains. I guess I shouldn’t have put too much trust in the clerk and double checked before paying because this is some pretty weak, and the same exact kind. The exact opposite of what I had asked for. Also, a 1/4 and a pack of pre-rolls ran me $148, so I wish I had better service. I’m left feeling pretty unhappy over this experience. I was pretty excited before but now idk if I’d recommend this place.
Zachary
Zachary
2024-02-01
I wasn’t so impressed. I was charged above the price of the product +tax but don’t wanna fight it since I live in Manhattan and don’t want to go all the way back to Astoria. The employee that “helped me” seemed knowledgeable but I had to work so hard to get an answer. It was as if he didn’t want you to be there, I’m a novice and am not really knowledgeable about these things and would have liked more help. The store set up is really just the same as other dispensaries. The pricing labels were spotty and there were products not on display (like the one I got) so it would be nice to see those items. (But I won’t be back so it doesn’t matter to me)
Reply from Terp Bros NYC 2024-02-12
I'm sorry to hear about your experience. We take feedback seriously and will address the labeling issue immediately. As for the missing product display, we'll ensure it's rectified promptly to enhance your future visits. Thank you for bringing this to our attention.
Christopher Juliano
Christopher Juliano
2024-01-30
Amazing experience
Maria Victoria Cordero
Maria Victoria Cordero
2024-01-28
Cristian Lopez
Cristian Lopez
2024-01-27
The pre-roll that I bought didn't turn on, everything turned off until I threw it in the trash. No available pre roll 🤌🏻👇🏻 bad cannabis
Cesar Fonseca
Cesar Fonseca
2024-01-24
Rosa Rosario
Rosa Rosario
2024-01-24
Dan Thompson
Dan Thompson
2024-01-20
Best dispensary in all of Queens (and maybe the whole city). Their staff is super friendly and knowledgeable about all the products they sell. Everything is high quality but reasonably priced and the overall energy of the store is super positive. It quickly became my go-to spot
Reply from Terp Bros NYC 2024-01-22
Wow, thank you so much! We are so happy you enjoy your shopping experience with us.
Owen Benfield
Owen Benfield
2024-01-19
Can't recommend this spot enough. Conveniently located to the train and the space inside is bright, inviting, and has a ton of well-put-together displays. But the real gems of this establishment are the people running it. They clearly have their heart and mind fully in the business because their knowledge about the product and friendliness/personability come together to create an awesome environment. Plus the fact that they're licensed which, to me tells me that they're earnest and not trying to make up for anything with a shiny display and a smile. They've absolutely earned a repeat customer (all the way in Brooklyn) and I will 100% be back when I'm in the neighborhood. And even if not, it'd be worth the journey! Update 01/19/24: I had an issue with a cartridge/refill system that ultimately came down to a defective product and a missing part from the manufacturer. I just want to say thank you to Ethan who totally owned it and hooked me up with a replacement and was super nice about the situation. Thanks so much for your help, you all have more than earned a regular customer!!! 🫶🫶
Reply from Terp Bros NYC 2023-11-01
Thank you so much for those kind words, our first goal was to provide our customers and community with a safe legal alternative when shopping for their cannabis needs, and also provide a atmosphere where all people felt safe and comfortable. Im so glad to hear you will be coming back. SHOP SAFE, SHOP LEGAL!
Brendan Castro
Brendan Castro
2024-01-18
Limited and dry product. Still fire but they need more indoor grown
Reply from Terp Bros NYC 2024-01-22
Indoor is coming soon. Everything in the NY legal market is outdoor or green house at the moment. But really soon that fire indoor will be coming. Stay tuned and hope you shop with us again.
Justin C
Justin C
2024-01-18
Cool legit dispensary. Prices are kinda high
Reply from Terp Bros NYC 2024-01-22
Thanks for shopping with us.
Anna
Anna
2024-01-13
Finally a legit dispensary in Queens...Just waiting on a VIP program!
Reply from Terp Bros NYC 2024-01-22
1st legal in Astoria!!! Terp Perks club coming real soon! Hope your signed up to our email blast, stay in tune with all the latest drops and info.
Annie Nguyen
Annie Nguyen
2024-01-09
Had an awesome experience at Terp Bros with Budtender, Austin! I was recommended this spot to try for my boyfriend. I was not sure what i wanted to try or what was good and Austin made the process so seamless by just placing together a goodie bag of popular flavors but also personalized flavors from simple questions he asked me. He very knowledgeable and helpful. I’m so glad I decided to try them and my bf and his friends and family enjoyed the treats! Thank you for making my experience Austin! The store itself was very appealing, clean and organized. Easy to navigate! Definitely check them out! They also have an online site making the shopping experience easy to look for product information.
Reply from Terp Bros NYC 2024-01-22
Thank you for shopping with us and we are so happy Austin was able to assist you. Hope to see you again.
Bonita Rodriguez
Bonita Rodriguez
2024-01-08
An absolutely amazing experience every time I stop by! Budtenders, management and employees are super welcoming and are knowledgeable in their products. One of my favorite legal dispensaries out there in NYC. QGTM! Shoutout to Austin and Morgan budtenders! TY for being insightful with the products and helping my gf and I with great choices!
Reply from Terp Bros NYC 2024-01-22
So glad you had an amazing experience. Hope to see you again! ✌🏼
Nikole Trusko
Nikole Trusko
2024-01-08
Great service! Morgan was so helpful!
Reply from Terp Bros NYC 2024-01-22
Thank you for shopping with us and so happy you enjoyed your experience.
Kristin Tew
Kristin Tew
2024-01-08
This place is awesome! They have everything and more. Austin assisted me as a budtender and he was very knowledgeable! I had a complete understanding of the products that I got and that was all thanks to him. Will definitely come back here
Reply from Terp Bros NYC 2024-01-22
So glad to hear you enjoyed your shopping experience with us, hope to see you again.