C&P Panelcraft

candppanelcraft.co.uk

C&P Panelcraft Reviews

Excellent rating
4.9
349 reviews Verified
C&P Panelcraft
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Reviews ( 349 ) 4.9

Chris Costin
Chris Costin
2024.07.24
Hugely impressed with the team at C&P. The quality of the repair was outstanding and the communication from start to finish was excellent. My car has been returned looking as though it's fresh off the production line! Highly recommend.
Reply from C&P Panelcraft 2024.07.24
Thank you so much Mr Costin! Praise doesn't come any higher than this; we really appreciate it.
Simon Lees
Simon Lees
2024.07.12
Excellent service. Took care of all necessary issues and I was able to drop off our hire car to them so making my life simpler.
Reply from C&P Panelcraft 2024.07.15
Thank you for your review Mr Lees. Our pleasure to work on such a great car. Thank you for choosing a Kia approved bodyshop!
R Adams
R Adams
2024.07.10
Both my wife and I would like to say how well the whole process has been managed. Right from the beginning everything has been faultless. All the staff have been extremely friendly, knowledgeable, and helpful and have been a pleasure to deal with. We have been kept informed at every stage about how the job was going;  and, most importantly, the repair is perfect! Thank you for all your help and we would have no problem in using you again or recommending you to our friends.
Reply from C&P Panelcraft 2024.07.11
Good morning Mr Adams. Thank you for your glowing review - it really has put a smile on our faces. Even more than we were already after England's win in the football last night!
John Knott
John Knott
2024.07.10
I was fully satisfied with the excellent service received - I was regularly updated with progress and was treated with the utmost courtesy and professionalism at all times.
Reply from C&P Panelcraft 2024.07.10
Thank you Mr Knott. A pleasure to look after your car and get it looking as good as new again.
Lester Robinson
Lester Robinson
2024.07.09
Not used C&P before, but I'm really pleased with the way my car was handled from start to finish. I was constantly kept up to date. Would highly recommend.
Reply from C&P Panelcraft 2024.07.10
Thank you Mr Robinson. We take great pride in our Audi Approval, and we're delighted that you were happy with us.
Mick Trevett
2024.07.01 2024.07.01 | United Kingdom
Repair to damaged Skoda Our car was repaired with C& P. What a very professional company. Keeping us informed all the way. A special mention to Marie? who was so helpful.

Date of experience: 24 June, 2024
samuel Kemp
2024.06.28 2024.06.28 | United Kingdom
This firm provide exceptional service. Picked my damage car up from me and dropped it back to my door (fully repaired). I was kept informed all through the repair process on timings. One of the best services I have had for anything in a long time. Can't recommend enough.
Kieran Walsh
Kieran Walsh
2024.06.24
From start to finish (after the accident) dealing with C&P Panelcraft was easy and first class - car collected as requested, full informed of situation with photos etc. Updated by txt & email on progress - car returned quickly. Great service 100%
Reply from C&P Panelcraft 2024.06.25
Thank you so much for this wonderful review Mr Walsh. Keep your eyes peeled for your VW Repair Guarantee - will be coming to your email soon :)
Sue Wharton
Sue Wharton
2024.06.17
I was recommended C & P panel craft as a known Skoda approved bodywork company. I was able to suggest the company to my insurers and they gave permission for C & P to be used. I have had excellent service, brilliant communication throughout the time my car was at the garage and lovely staff. I would happily recommend them to friends and family. Thanks, guys & girls!!
Reply from C&P Panelcraft 2024.06.17
Thank you for your review Sue. And thank you for highlighting a very important point - drivers are often unaware that the choice of repairer is theirs to make; they do not have to be dictated to by their insurer. Thank you for this useful consumer advice!
Hugh Osgood
Hugh Osgood
2024.06.12
Everything went perfectly from estimate to completion and the customer service throughout was great.
Reply from C&P Panelcraft 2024.06.13
Thank you so much for your review Mr Osgood :)
David Booth
David Booth
2024.06.12
C&P have done a superb partial respray of my BMW, technically flawless and supported throughout with friendly and considerate advice. Would recommend them to anyone.
Reply from C&P Panelcraft 2024.06.13
Thank you Mr Booth. We're always here for advice if you need it. Happy to take a look at that bulb if you need us to!
Giuseppe De Benedictis
Giuseppe De Benedictis
2024.06.11
Great service. Called quickly to arrange repair. Were happy to co-ordinate with the courtesy car company. Kept me informed all along the way. (4 calls in 5 days!) Recommended!
Reply from C&P Panelcraft 2024.06.12
Thank you for your kind words Mr De Benedictis. Thank you for entrusting the repair of your lovely car to us :)
Jem Redman
Jem Redman
2024.06.06
With apologies to M&S, this is not just any bodyshop: this is C&P Panelcraft. After the trauma of my parked car having been hit by an ambulance on a blue light whilst I was abroad (!), they took care of the pick-up and drop-off, and kept me fully apprised of what needed to be done, which turned out to be a lot more than first met the eye. Superb quality work, and a friendly and capable double-act on reception from Maggie and Marie.
Reply from C&P Panelcraft 2024.06.07
Thank you so much for your kind words. We're happy we could turn a bad event into something more bearable for you. You've made me hungry - might have to pop to M&S for lunch!
David Bromley
David Bromley
2024.06.04
Excellent customer service from Marie and everyone was very pleasant that we dealt with. Marie kept us informed at every stage of the process
Reply from C&P Panelcraft 2024.06.04
Thank you David. That's really kind of you to say. Marie is a treasure!
Michelle
Michelle
2024.05.29
Excellent service from the whole team. The repair is perfect. The pick up of the car was arranged smoothly and the reception staff were kind, supportive and efficient. Great company ❤️
Reply from C&P Panelcraft 2024.05.30
Thank you Michelle. We're really happy we could help.
John
John
2024.05.29
I tend to only provide reviews when I receive really good service and this is one of those instances. I had relatively minor damage which still necessitated replacement of rear bumper to my car. Car was booked in within a week, received updates and was ready on day stated at the outset. It's incredibly frustrating when your vehicle is damaged but C&P Panelcraft made the process as painless as possible. The team were fantastic from first contact with the reception staff, going over the damage with their assessor and to final delivery. Having now retired and been driving since I was 17, I've had to to use a few different bodyshops over the years. None comes even close to C&P Panelcraft for their attention and professionalism. While I hope I do not need the services of a bodyshop in the future, if I do, I'd be very happy to use C&P Panelcraft again.
Reply from C&P Panelcraft 2024.05.29
Thank you for your review, John. The whole team at C&P Panelcraft really appreciates your kind words.
Hacer Evans
Hacer Evans
2024.05.25
Excellent service. Excellent workmanship. Would highly recommend
Reply from C&P Panelcraft 2024.05.28
Thank you for your 5* review Hacer!
Mike C
Mike C
2024.05.16
I don’t usually do these reviews but C&P Panelcraft deserve it for the excellent service they provide. Maggie and Marie on reception are first class. Friendly, helpful and explain everything clearly. I was unable to take the car in on the day as I was unwell and they arranged for it to be collected to keep the booking. The driver who collected the car was very professional. The work completed is fantastic, a new wing was required and it looks as good as new. Extremely pleased with the work and service provided and would highly recommend. Thanks again. Mike Cook
Reply from C&P Panelcraft 2024.05.23
Thank you so much for your lovely review, Mike. Really appreciated.
Georgi Dyakov
Georgi Dyakov
2024.05.10
Reply from C&P Panelcraft 2024.05.10
Thank you for the 5* rating!
Malcolm Webber (Mal G)
Malcolm Webber (Mal G)
2024.05.07
If you are unfortunate enough to be involved in a collision then in my opinion there is no better repair shop to be dealing with. The staff are polite and welcoming, the repair top class with regular updates during the time the vehicle is with them. And the car came back cleaner than when it went in. Thanks to all involved.
Reply from C&P Panelcraft 2024.05.07
Thank you Mr Webber. We're so happy that we were able to get your car back on the road and looking its best again :)