Techs arrived timely and did their jobs professionally. That's what it's all about right?
Reply from Top Flight Heating, Air & Plumbing
2025.05.07
We genuinely admire your positive feedback and are thrilled to hear that our techs provided timely and professional service. Thank you for choosing Top Flight Heating & Air.
Isaiah, the service technician was on time, courteous and very helpful. I will enjoy being a customer of Top Flight in the future.
Reply from Top Flight Heating, Air & Plumbing
2025.04.08
Thank you for your review, Eleanor! We are thrilled to hear about your positive experience with Isaiah at Top Flight Heating & Air.
I moved to Delaware a year ago, and experienced problems with my heating/ac in my home. I interviewed several different companies and they were not interested so much with what I needed but interested in the cost of the job. Top Flight Heating & Air showed me I wasn't just another person that needed repairs on my unit but they explained and took the time to show me what I exactly needed to make my home comfortable. They did an amazing job installing and cleaned up everything when they were finished. I appreciate all the work they have done for me, if I have any service needs or questions, they are always there to help. Even my plumbing needs, they have an on sight plumber, Sam, who fixes any plumbing issues I have in my home. Thankyou. Ryan, Mike , and the rest of the Top Flight Staff, sorry, I dont remember all your names, Thankyou for your making my home Comfortable. Christina and Taylor. Thankyou for your kindness when you answer any questions or schedule any services when I call.
Top Flight Heating & Air
Thankyou!
It was an incredible experience with Ryan and Sage. One request for information about a split heating/a.c. unit for my 3 season room and 2 days later, in the cold of January, I am sitting in a warm cozy porch! They engendered a lot of trust through their professional demeanor and efficient work. I highly recommend this company.
Prompt, competent and professional. Shoe covers are a plus. Tyler accomplished the repair quickly and explained the process clearly.
Reply from Top Flight Heating, Air & Plumbing
2025.01.02
Thank you for sharing your positive experience with Top Flight Heating & Air. We're glad to hear that our service was prompt, competent, and professional.
Your mechanic was very professional, did a great job. Went out of
his way to let me know each step. Good man!!!
Reply from Top Flight Heating, Air & Plumbing
2025.05.07
Your kind words are a testament to our mechanic's dedication to excellence. We appreciate your feedback and value your business.
Isaac serviced my ductless system in my sun room. The system was heating but was inconsistent in response to temperature changes. Isaac cleaned the inside unit and that seems to have improved how it works. He was on time and worked professionally.
Reply from Top Flight Heating, Air & Plumbing
2023.01.01
Glenn, thank you so much for the positive feedback! We're glad that Isaiah was able to service your ductless equipment, and we're glad you are happy!
The technician was professional, knowledgeable, skillful and friendly. It was obvious to me that he enjoyed his work and was well trained.
Reply from Top Flight Heating, Air & Plumbing
2026.01.09
Thank you for the great review, Bill! We really appreciate you choosing Top Flight Heating, Air & Plumbing.
It means a lot to hear that our technician’s professionalism, knowledge, and attitude stood out during your visit. We put a strong focus on training and culture so our team not only knows their craft, but genuinely enjoys helping homeowners stay comfortable.
Thanks again for trusting us with your HVAC service—we’re always here if you need anything in the future.
It means a lot to hear that our technician’s professionalism, knowledge, and attitude stood out during your visit. We put a strong focus on training and culture so our team not only knows their craft, but genuinely enjoys helping homeowners stay comfortable.
Thanks again for trusting us with your HVAC service—we’re always here if you need anything in the future.
Great professional crew. Clean install and great service after install.
Reply from Top Flight Heating, Air & Plumbing
2026.01.09
Thank you for the 5-star review, Jim! We truly appreciate you trusting Top Flight Heating, Air & Plumbing with your heating system installation and new thermostat.
We’re glad to hear the install was clean and that our team delivered great service even after the installation was complete. Taking care of our customers before, during, and after the job is a big part of how we do things.
Thanks again for choosing Top Flight—we’re here anytime you need us.
We’re glad to hear the install was clean and that our team delivered great service even after the installation was complete. Taking care of our customers before, during, and after the job is a big part of how we do things.
Thanks again for choosing Top Flight—we’re here anytime you need us.
I moved from a disappointing service company to Top Flight 4 months ago and they operate like a service company should, office staff attentive, scheduling easy, so far no cancellations, service techs good.
Reply from Top Flight Heating, Air & Plumbing
2024.08.28
We are absolutely thrilled to hear about your positive experience with Top Flight Heating & Air. Thank you for sharing your feedback, John Gulick.
I have been using Top Flight Heating & Air for over 5 years and they are one of the best HVAC companies I have ever worked with. From the office staff to the on-site technicians, everyone is friendly, knowledgeable and very customer-service oriented. I highly recommend them!
Reply from Top Flight Heating, Air & Plumbing
2022.09.02
Hi Donna Baez,
On behalf of myself and the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you and we look forward to more great experiences at Top Flight Heating & Air. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
On behalf of myself and the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you and we look forward to more great experiences at Top Flight Heating & Air. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Top Flight is just that, they play in the A league, at the highest level. They are on-time, knowledgeable, thorough and fairly priced. When we needed emergency service on a Saturday, it was the President of the company who showed up. The fact that they document everything with photos and take the time to explain the issues, speaks volumes regarding their integrity. They also respect your home! No dirty workboots on your hardwood floor!
Reply from Top Flight Heating, Air & Plumbing
2026.01.09
Steven, thank you for such an incredible review. Hearing feedback like this truly means a lot to our entire team at Top Flight Heating, Air & Plumbing.
We take a lot of pride in being responsive—especially during emergency situations—and in treating every home with the same level of care and respect we’d expect in our own. Taking the time to document our work, explain what we’re seeing, and communicate clearly is a core part of how we build trust with our customers.
We really appreciate you noticing the details, from our professionalism to something as simple as protecting your floors. Thank you for trusting us and for being part of the Top Flight family—we’re always here when you need us.
We take a lot of pride in being responsive—especially during emergency situations—and in treating every home with the same level of care and respect we’d expect in our own. Taking the time to document our work, explain what we’re seeing, and communicate clearly is a core part of how we build trust with our customers.
We really appreciate you noticing the details, from our professionalism to something as simple as protecting your floors. Thank you for trusting us and for being part of the Top Flight family—we’re always here when you need us.
We were so pleased with the service we received from technician Isaiah Barnes. He was extremely honest and helpful.
Reply from Top Flight Heating, Air & Plumbing
2026.01.09
Thank you so much for the 5-star review, Dinelle! We’re glad to hear you had such a positive experience with Isaiah during your HVAC repair.
Honesty and clear communication are extremely important to us, and Isaiah takes a lot of pride in making sure homeowners understand their system and feel confident in the work being done. We truly appreciate you trusting Top Flight Heating, Air & Plumbing, and we’re always here if you need anything in the future.
Honesty and clear communication are extremely important to us, and Isaiah takes a lot of pride in making sure homeowners understand their system and feel confident in the work being done. We truly appreciate you trusting Top Flight Heating, Air & Plumbing, and we’re always here if you need anything in the future.