callemeraldheating.com Reviews

Allison 2026.06.10

     

We recently had a new AC unit installed and are thoroughly pleased with Emerald Heating and Cooling. Their team is excellent, everyone we dealt with from the initial appointment, the measurement appointment to the install was excellent. They are most professional, very reasonably priced, honest, friendly and meticulous. I would highly recommend them and am sorry I didn't use them sooner.

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Donald Dayton 2026.06.09

     

Very professional, work was fast, advised what was needed to be done. The amount was in budget for being a new home owner thanks Update update 1 star nake sure tou get even verbal issues in writing. Went to file a claim with what I was told about ac. But the tech just said wear and tear to the adjuster. Did not mention that the maybe fix would cost almost 1900.00 as you may guess the claim was denied. I went with roys heating and cooling instead of these people. Its okay

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Reply from callemeraldheating.com 2026.02.13

Awesome review, Donald! Thanks for taking the time to do that!

DC 2026.06.09

     

In this day and age is hard to find a company, especially Hvac who acts professional and is professional and respectful! I’ll definitely use this company again with this technician Kenny S was excellent!

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Reply from callemeraldheating.com 2026.06.09

Thank you for the review! We really appreciate it and are happy to hear you received only the best customer service from Emerald Heating & Cooling!

Steve Subsara 2026.06.09

     

Local, easy, and honest, would recommend 10/10

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Reply from callemeraldheating.com 2026.06.09

Thanks for taking the time for that great review, Steve! We work tirelessly to serve our customers at the highest level!

Joe Targia 2026.06.09

     

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Reply from callemeraldheating.com 2026.06.09

Thank you for the 5 star review! We’re always happy to help!

Joseph Gonsiorek 2026.06.08

     

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Reply from callemeraldheating.com 2026.06.09

We appreciate the 5 stars; thank you so much!

Dennis Rusinek 2026.06.08

     

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Reply from callemeraldheating.com 2019.06.17

Thank you for the awesome review; have a wonderful day!

Paul Gibson 2026.06.08

     

An excellent family run business. Can't go wrong with them.

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Reply from callemeraldheating.com 2025.10.28

Thanks for the 5 star review, Paul! We really appreciate it!

Donna Biddle 2026.06.08

     

Ken was very friendly, arrived on time, explained the process of the new filter system and went right to work. The new filter system will keep our heater from overworking and only needs one filter change a year which Emerald can do with my yearly maintenance. I have nothing bad to say. Emerald is very reliable company and I would recommend them to anyone needing heating and air conditioning work. Thank you Emerald!

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Reply from callemeraldheating.com 2025.05.08

Thank you for the review, Donna! We are thrilled to hear about your positive experience with Austin.

Thomas Schmitt 2026.06.05

     

I had my AC system replaced by Ryan and Ben. When they arrived they went right to work. They put protectors on their shoes and laid runners down to protect the floor. They kept me posted throughout the job and were very courteous. The entire process was easy and I am very pleased with job Emerald completed.

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Reply from callemeraldheating.com 2026.06.09

Thanks for the review and for letting us know that the crew delivered great service! Glad we could help!

rosemary golab 2026.06.04

     

Always friendly yet professional from your initial call to the service done.

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Reply from callemeraldheating.com 2026.06.09

Rosemary, we are so glad to hear we could help! Thank you for the review!

Felicidade Pinto 2026.06.02

     

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Reply from callemeraldheating.com 2022.07.01

Awesome review, Felicidade! Thanks for taking the time to do that!

Theodore Kostecki 2026.06.02

     

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Reply from callemeraldheating.com 2026.06.02

Thanks very much for the excellent review!

Taras Patsukevych 2026.06.01

     

Overall, good experience. The tech knew his stuff. Prices were fair.

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Reply from callemeraldheating.com 2026.06.02

Taras, thank you so much for leaving a great review. We appreciate you!

kimberly kemp 2026.06.01

     

Great job, furnace works well. Would recommend to all! Friendly & knowledge Had the winter part of my service plan done today. Furnace is still working well. Service tech was friendly & knowledgeable. Great company no problems. 5/27/26 time for ac maintenance no problems, different service tech still knowledgeable & friendly. Happy with the company recommend highly!

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Reply from callemeraldheating.com 2026.05.27

Thank you so much for the great review, Kimberly!

Rubén González 2026.06.01

     

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Reply from callemeraldheating.com 2026.06.02

Thanks so much for the 5 star review! Glad we could help!

Dave Sage 2026.06.01

     

Professional experience

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Reply from callemeraldheating.com 2025.05.08

Thank you so much for the 5 star review! We’re happy we could help!

Chas Murray 2026.06.01

     

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Reply from callemeraldheating.com 2026.06.02

We appreciate the 5 stars; thank you so much!

Andrew Abbate 2026.05.28

     

Emerald has always been reliable fast and honest for me. They will continue to be my HVAC team.

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Reply from callemeraldheating.com 2026.06.02

Thank you for the fantastic review, Andrew! We are thrilled to hear we were able to exceed your expectations!

Karen Wanemaker 2026.05.27

     

Great company, local, family owned. Friendly, helpful staff. Technicians are timely and very knowledgeable about HVAC. Everything is explained to you, very professional and neat.

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Reply from callemeraldheating.com 2026.05.27

Karen, thank you so much for leaving a great review. We appreciate your business!