We recently had a new AC unit installed and are thoroughly pleased with Emerald Heating and Cooling. Their team is excellent, everyone we dealt with from the initial appointment, the measurement appointment to the install was excellent. They are most professional, very reasonably priced, honest, friendly and meticulous. I would highly recommend them and am sorry I didn't use them sooner.
Very professional, work was fast, advised what was needed to be done. The amount was in budget for being a new home owner thanks
Update update 1 star nake sure tou get even verbal issues in writing. Went to file a claim with what I was told about ac. But the tech just said wear and tear to the adjuster. Did not mention that the maybe fix would cost almost 1900.00 as you may guess the claim was denied. I went with roys heating and cooling instead of these people. Its okay
Reply from callemeraldheating.com
2026.02.13
Awesome review, Donald! Thanks for taking the time to do that!
In this day and age is hard to find a company, especially Hvac who acts professional and is professional and respectful! I’ll definitely use this company again with this technician Kenny S was excellent!
Reply from callemeraldheating.com
2026.06.09
Thank you for the review! We really appreciate it and are happy to hear you received only the best customer service from Emerald Heating & Cooling!
Ken was very friendly, arrived on time, explained the process of the new filter system and went right to work. The new filter system will keep our heater from overworking and only needs one filter change a year which Emerald can do with my yearly maintenance. I have nothing bad to say.
Emerald is very reliable company and I would recommend them to anyone needing heating and air conditioning work. Thank you Emerald!
Reply from callemeraldheating.com
2025.05.08
Thank you for the review, Donna! We are thrilled to hear about your positive experience with Austin.
I had my AC system replaced by Ryan and Ben. When they arrived they went right to work. They put protectors on their shoes and laid runners down to protect the floor. They kept me posted throughout the job and were very courteous. The entire process was easy and I am very pleased with job Emerald completed.
Reply from callemeraldheating.com
2026.06.09
Thanks for the review and for letting us know that the crew delivered great service! Glad we could help!
Great job, furnace works well. Would recommend to all! Friendly & knowledge
Had the winter part of my service plan done today. Furnace is still working well. Service tech was friendly & knowledgeable. Great company no problems.
5/27/26 time for ac maintenance no problems, different service tech still knowledgeable & friendly. Happy with the company recommend highly!
Reply from callemeraldheating.com
2026.05.27
Thank you so much for the great review, Kimberly!
Great company, local, family owned. Friendly, helpful staff. Technicians are timely and very knowledgeable about HVAC. Everything is explained to you, very professional and neat.
Reply from callemeraldheating.com
2026.05.27
Karen, thank you so much for leaving a great review. We appreciate your business!