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Reviews ( 1318 )
Kevin de Souza
2025.06.16
Professional, efficient, hard workers moving quickly without damaging walls or floors. Total gentleman!
Thanks Boris, Sergei & Ivan!
Paul Matsune
2025.06.15
recommends
A friend of our used and recommended Calgary Movers Pro to us after using them the previous year. We moved from Calgary to Vancouver and they provided us with an accurate quote and followed through with their commitments. Illia and his teammates were quick and efficient. They took care in handling our items. One of our furnishings was damaged and the company was quick to compensate us for it.
Jovan Schiebelbein
2025.06.12
Great experience with this company. We had a smaller load and they handled everything perfectly. Mike and Dimitri were our movers, they were polite, quick, reassuring, and always asked if the position of any of the furniture was to our liking.
Would highly recommend this company and pair of movers.
Shelly Stewart
2025.06.10
Such a wonderful experience. The movers were extremely careful and paid extra attention to caring for my furniture. As an Interior Designer I have used other movers, Calgary Movers Pro will now be my movers of choice.
Thank you
Mehali Patel
2025.06.08
don archibald
2025.06.02
B
2025.06.02
Unfortunately moving with Calgary Movers Pro was one of the worst experiences I have ever had with any organization. We have used this company several times in the past without an issue, but wondering if there has been a change in management because this was genuinely awful. We will never be using this company again.
Office management messed up the move time after reiterating to them my building elevator time slot several times, even before agreeing to book. They showed up 2 hours late and we missed my elevator window. The move also took way longer than I was quoted for, otherwise I would have tried to plan differently.
They then belittled me on the phone, told me I'd said a time I did not when trying to address the situation, and then actually edited my phone call recording and cut out the last 30 seconds of the call where I confirmed the move time. They told me I said things didn't and refused to send me the full copy of the call when I asked why they trimmed the recording. I was on the phone for 45 minutes while I was told that "there was no issue" from their end. The conversation continued to escalate to a point that I was in tears, and a different family member had to take my phone to intervene and hang up the call refusing to continue the conversation. They then called me repeatedly from different phone numbers until I answered, and then the same staff member started to argue again. I have never been treated so badly by someone who is supposed to be in a customer service role. It makes me sad that a company has people like that in office positions.
The two movers themselves were awesome and did a great job. Worked very hard in the heat non-stop. The poor guys were in the room for the call, had to wait the whole time I was on the phone, and then apologized profusely for their company.
Thank you for taking the time to share your experience. We are truly sorry to hear about the challenges you faced during your recent move with us. This is not the level of service we strive to provide, and we sincerely apologize for the stress and frustration caused.
We understand how important it is to align move times with building elevator reservations, and we deeply regret the miscommunication that occurred. While we always aim to be punctual, especially for scheduled elevator slots, we typically provide an afternoon time window—not an exact time—as our first move of the day can sometimes take longer than expected due to factors beyond our control. That said, we understand this window approach may not have been clearly communicated in your case, and for that, we are truly sorry.
We are also very concerned to hear about your experience with our office staff. This is not how we believe communication should be handled. We take this feedback seriously and have already initiated an internal review of the situation. We will work to ensure our communication is respectful, transparent, and professional at all times moving forward.
On a positive note, we’re glad to hear that the movers themselves provided excellent service. We’ll be sure to recognize them for their hard work and professionalism, even under difficult circumstances.
Once again, we are sorry for your experience and will take steps to improve.
Alannah Little
2025.06.01
Your guys did and awesome job. The price I was quoted was right on. They started to load the truck and I let them know, "oh no, you only have to walk across the green space". I would recommend your company to anyone, and if I move again. Thanks again.
Melinda Bollman
2025.05.30
Were highly recommended by my daughter, they are excellent. Would recommend them to everyone. I have recommended them to muliple colleagues at work as well.
Md shihab Uddin
2025.05.28
They are amazing and very helpful
Carla Holinaty
2025.05.23
These guys are the best! Moving is so stressful and they are so professional and polite. Booking again for my next move. Thanks so much!
Michael Blank
2025.05.17
Quick and reasonably priced. Came well equipped for the job. Managed to get some really tricky furniture pieces out without needing to disassemble and without marking the walls.
Robyn Dahms
2025.05.16
A well deserved 5 stars. Great communication on the day of our move. Worked quickly and efficiently. Pricing was transparent and comprehensive. Highly recommend.
Rhonda Eisenhuth
2025.05.15
Excellent! The movers were quick and very careful with everything. Great experience.
Jose Ribeiro
2025.05.02
It was nice and easy and efficient.
Grant Irvine
2025.04.30
Great guys and an affordable price. Pretty short notice was not a problem either. I’m a very happy customer.
Krystal Walter
2025.04.30
Kev bonez
2025.04.30
Meisha , and his crew were excellent, came in and very efficient and fast got everything onto the truck and out of the place very fast !!
Estimated time and dispatch was very helpful and keeping me up to date with updates. If your looking for movers to get the job done , safe and reliable, look no further!
yuriko seberg
2025.04.27
These movers went above and beyond! They were so careful yet very fast. They were also quite friendly and kind too. They took meticulous care to ensure the safe arrival of our furniture and other items, with the appropriate moving blankets and such.
Rami, especially, was outstanding. He was very efficient in configuring the best maneuvers for the heaviest items. He even disassembled and reassembled our recliner couches. He was also able to help with the set up of the television. We are very appreciative of his help and would highly recommend to friends and family.
Josh Gregory
2025.04.26
These guys were punctual, very friendly, hard working, adaptable, and careful with our belongings. We had a couch we wanted moved downstairs, and they found it was impossible to get it down the stairwell, so we had them take it to the garage (maybe we would have to take it to the dump?). THEN we decided to try a different couch in the basement, which did fit. So we asked them to bring the massive couch BACK IN from the garage to its original spot. They did so with no complaint and utmost politeness, though I can imagine it would have been pretty annoying! I'm glad my friend recommended these guys to me, and I will recommend them to anyone who is about to move!