Verified Company
I had an excellent experience working with Caldwell Tree Care. Will Caldwell went above and beyond through the needs of my property. He gave me excellent information and ways to improve my landscape.
What customers say about Caldwell Tree Care
Recent reviews
I was blown away with how responsive and honest Jason was when he came to my home to examine my dying emerald green arborvitae trees. I have six of them and three were dying at a rapid rate and the other three were on their way to a slow death. Our HOA landscaper had written all six off as termite damage which I found to be ominous at best.
On the advice of a friend, I needed an arborist to objectively look at the cause of the issue and not write them off as dead. Jason took all of five minutes to debunk the termite theory and found that the root ball of the dying trees were planted too deep for nutrients and water to get to it.
I could’ve went round and round with a pest control company, a soil sample and everything else you could imagine to try and save what I could.
Jason asked that for the remaining three trees that we begin a water regimen which he outlined and after a week, the trees are coming back to a vibrant green color.
Had I just resigned myself to the landscapers opinion that it was insects, I would’ve lost all six trees and spent unnecessarily for replacement. Calling Caldwell Tree Service should’ve been my first call and it should be yours as well. You wouldn’t go to a plumber for dental work.
Thanks to Ashley who got me in very quickly and to Jason for his invaluable advice and saving me a ton of money.
I just got off the phone with this company. They clearly went to great expense to be number one in a google search for certified arborists, so I'm not sure why the representative clearly did not want to offer me services. She started by telling me that a certified arborist for the city of Decatur was wrong despite having seen nothing and assuming Caldwell does not have their experts answering the phone. When pressed to make a consultation appointment, she claimed to have absolutely no ballpark idea of what a report of the consultation would cost me. What's the starting point? Is it hundreds? Thousands? She doesn't know. She does know more than Decatur City certified arborists though. Rude and completely unhelpful. If you don't want customers, dial down your google adwords so we can see some other results.
I had them do some trimming and lifting work for myself and my sister-in-law and in both cases, they were highly professional and did an excellent job. I would highly recommend this company. They have an unbelievable amount of equipment. It feels like the third armor group when they arrive at your location. They are very professional and really well equipped.
Outstanding service. The arborist was knowledgeable and provided great recommendations for handling my tree issue. The crew arrived on time, worked quickly and efficiently, then cleaned up the job site surpassingly my expectations. Highly recommend this company for honesty, great work and overall professionalism.
I’ve been using them for the shrub care, fertilization, insecticides, and fungicides, etc. So far, I’m very pleased with the results as well as the technician’s (Frank) knowledge and attention to detail. Frank looks out for problems and addresses them each individually, unlike any of the other large companies that use a one size fits all approach. With David’s assistance, they helped save a couple of trees that had root rot, and we’re working on trying to save some gardenias that have the same problem. If you’ve been unhappy with the other large companies in Atlanta and you need more attention to individual issues, give Caldwell a try. Also, the landscape architect I use from Gibbs Landscaping had some good things to say about Caldwell.
I asked them to reschedule my appointment since I was going to be out of town. However, they did the job when I was not there.
They actually left a dead branch on the roof! And they did not clean the debris left . I called for them to come back and clean up. They did not reply.
The person in charge of landscaping for the home owners association came by today and removed the dead branch. AND he is aware of the company who did this job.
Caldwell was great was easy to work with. Cleaned everything up so well. They had a small space to work within and nailed it. Thank You.
Reply from Caldwell Tree Care
2026.10.09
Thank you for the 5-star review and for recognizing the care taken with the cleanup. We appreciate your feedback and are glad you had a positive experience with Caldwell Tree Care.
We live in the middle of 6 1/2 wooded acres. Periodically, for various reasons, we need trees removed. Such was the recent case in point. Because of our particular terrain and our house location, we present challenges for the tree services. Caldwell Tree Care sent an amazing team to take care of our needs. I was transfixed as I watched the foreman (and, hence, chief chainsaw wielder) rise on the 90' Tracked Lift as he easily removed two very tall trees piece by piece. A true expert in motion.
Not only were our three trees removed, but the cleanup process was commendable as well. They took special care of our property and left it as neat as possible, some of it even neater than when they arrived.
Highly recommended!
Highly Recommend
Their crew is courteous, efficient, and highly skilled. A minor issue came up during the job, but instead of making excuses, the team addressed it immediately, communicated clearly, and resolved it promptly.
I can’t say enough good things about my experience with this Tree Company. I had an emergency with a very large tree limb threatening my roof. Jason came out promptly and rearranged their schedule to get his crew out the next day. The team of 4 did an amazing job. I have already shared their number with my neighbors and will have them back next year to do more work
Reply from Caldwell Tree Care
2026.10.09
Thank you, Ann, for sharing your experience and for recommending us to your neighbors. We appreciate your trust and look forward to helping with future tree care needs.
Dave is the Arborist with Caldwell Tree Care and was quick to respond and make a free consultation on my property. He came by and analyzed my property and knew exactly what we were looking to do and added a few solid suggestions to basically beatify the property. 6-7 trees fell, many limbs removed, and some canopying.
Terry was the lead on my job and brought two highly skilled young men - one of which was a master at belaying and his rope work was nothing I'd ever seen. I have an 8 foot wood fence that surrounds my property, large deck, and the house is relatively close to said trees. They didn't touch a single thing while working.
The price was very reasonable and would highly recommend. They knocked out all this work in about 5 hours with each team member knowing exactly their job.
Lastly, the equipment they brought was new, clean and plentiful.
5-stars all day!
Reply from Caldwell Tree Care
2026.10.09
Thank you for the wonderful review and recommendation! We’re so glad our team provided responsive, careful, and efficient tree care while respecting your property.
"Metro Atlanta" is misleading. I tried to engage their services at multiple properties in Atlanta but they "don't service south of I-20". I guess only the north side of the city is ok.
The crew arrived at the agreed-upon time. I had previously told the company what needed to be done. I showed the crew the tree I had talked about, and they got right at it. No standing around, no bs. Did not leave any mess or problem.
Reply from Caldwell Tree Care
2026.10.09
Thank you for the positive review. We appreciate your feedback and are glad the crew provided timely, efficient service and left the area clean.
Miles came out and gave me a quote and scheduled for pruning of shrubs around my house. Mike and his crew came out and the work done was excellent. This crew was very knowledgeable, professional and respectful of my property. They went over and above my expectations. Great job! When I need work again I will not even hesitate. Thanks again guys
Reply from Caldwell Tree Care
2026.10.09
Thank you for the thoughtful review and for recognizing the team’s professionalism, knowledge, and care for your property. We appreciate your trust in Caldwell Tree Care and look forward to assisting you again when needed.
Reply from Caldwell Tree Care
2026.05.11
We appreciate you taking the time to leave a review, Felipe!
Working with Caldwell tree was great. Jason did a great job communicating the plan and the process. Jamie and Oscar were professional with their teams and worked their tails off. Jamie is funny too and deserves a promotion if he wants one. They had better pricing than their competitors as well (I got quotes from the top 6 on Google). Thanks to Caldwell tree - yall def have have my strongest endorsement
Reply from Caldwell Tree Care
2026.05.11
Thank you for your positive feedback, Quintin. We're so glad to hear that Jason was able to assist you effectively and we look forward to helping with your future needs!
Caldwell Tree Care pruned a large silver oak growing between my house and my neighbors. They did a beautiful job opening the foliage to let the sunlight through and shaping it to retain it's symmetric appearance. Miles the sales arborist discussed the job and pricing in a courteous, professional, and thorough manner. He followed up by keeping me informed and quickly returning me calls.
The first Caldwell crew was unable to finish the job because of parked cars, but Anthony and the second crew returned in a timely manner to finish the job. He was courteous and professional, as was the first crew. He kept in contact with me throughout the job to ensure my satisfaction.
Both crews knew what they were doing and had the right equipment for the job. They had a good work ethic, and they were careful, safe, efficient and skilled. I enthusiastically recommend Caldwell Tree Care.
Reply from Caldwell Tree Care
2026.05.11
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated and we look forward to serving you again in the future.
Miles from Caldwell was our arborist for the recent tree removal and trimming work I had done at my home. The whole process was very pleasant. Miles was very willing to explain what needed to be done on our lot and why. The crew that came out was very professional, friendly, respectful of our property, and quick. I can't think of a single thing that I would change about the whole process if I could. I would absolutely recommend Caldwell's team to a friend needing tree trimming/felling work on their property.
Reply from Caldwell Tree Care
2026.10.09
Thank you for the wonderful feedback, Russell. We’re so glad Miles and the crew made the tree removal and trimming process smooth, professional, and respectful of your property.
I needed a certified arborist to assess the health of a large oak because a neighbor suggested it was unhealthy and needed to be cut down. Jason examined the tree, took pictures, measured its diameter, and looked at several aspects of it’s health, including the emerging leaf buds, and condition of the roots and bark. He also examined some water coming from the tree. He determined some regular pruning was needed but the overall health of the tree was good. Jason even provided a professionally written assessment and sent it to me the same day. Great service! I recommend Caldwell and Jason.
Reply from Caldwell Tree Care
2026.10.09
Thank you for the thoughtful review, Jeff. We appreciate your recommendation and are glad the assessment and timely written report were helpful.
Frequently asked questions about Caldwell Tree Care
How many reviews does Caldwell Tree Care have?
Caldwell Tree Care has 173 reviews on Trustindex, collected from Google and Trustindex.
What is Caldwell Tree Care's average rating?
Caldwell Tree Care is rated 4.8 out of 5 based on 173 reviews. 93% of reviewers gave five stars.
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Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.
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