Ordered a birthday cake for my daughters 3rd birthday with only 1 weeks notice. Cakeland were able to accommodate my request & made such a beautiful delicious pink unicorn cake. All this was done via telephone & what's app due to my working schedule I was unable to attend the shop. The customer service was brilliant & I can not fault them. The cake was amazing & tasted great. Will definatley be using again & recommending to friends and family.
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We have been looking for a cake ship and come across Cakeland. I visited the shop for two cakes this month and all I can say is the customer service was amazing, the lovely lady went the extra mile to understand what I wanted and delivered to perfection. This is now our go to place for all events. The cake looks amazing, but also tastes so soft and full of flavour.
Thank you so much :)
I called in on the off chance and asked if they could come up with a cake that I would love to get done in time for my brothers 70th birthday I showed the staff my brothers favourite cask Ales he likes to drink and they gave me a price I called back the day they told me to collect it and when I saw it I was well impressed the cake even had a pint glass on the bar with beer dripping down the glass on to the bar, and some beer mats scattered and it even had a pull can of beer which was amazing how they made this into a candle. This cake was talked about all night how much everyone loved it, the taste was also lovely after which I received my slice a few days later. my brother said he loved his cake that much it was a shame he had to cut it up to share it.
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"Absolutely brilliant! Ann's artistic talent shines brightly in every detail of my son's 21st birthday cake. Her dedication to understanding our vision ensures that each creation is not only visually stunning but also perfectly tailored to our desires. As a loyal customer of Cakeland for over two decades, I continue to be impressed by their unwavering commitment to excellence. Thank you, Ann, and the entire Cakeland team, for consistently delivering outstanding cakes that never fail to delight!"
I needed a cake at very short notice. My son had got engaged whilst abroad and on his return we were having a family meal. I rang Cakeland for a cake for the very next day, but truly didn't think it could happen.....BUT IT DID. Well done Cakeland for a beautiful cake at really short notice.
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Had a cake made for my wife’s 50 we had loads cakes made from there in the past always been delicious this time it was terrible I had one bite and couldn’t eat the rest it didn’t smell very good at all definitely not going back there again I had the cake made in June
Reply from Cakeland
2023.12.11
Hi David. Thanks for the feedback. Sorry to hear you were disappointed with your cake. We would really like to get to the bottom of this, so could you please call the shop on 01215573885, we are closed today but will be there from 9am tomorrow. Please don't throw the cake away as we would very much like to take a look at it. Hope to hear from you soon.
i picked up my moms 50th birthday cake yesterday as I always go there for my family’s birthday and celebrations cakes, all I can say is it was exactly how I wanted it and even better!!, and it even tastes amazing too!!, my mom also had my 21st birthday cake from here too and that was amazing also!, couldn’t recommend engough,
The last picture is my mom and dads 25th wedding anniversary cake and that was made exactly how I wanted it and taste amazing too!
Couldn’t recommend cake land enough😍
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I have used Cakeland on three occasions for my daughters birthdays and have always been so pleased with their service. The cakes are beautiful and attention to detail is spot on. Rachel is so friendly and helpful thankyou for an amazing service. Wouldn't go anywhere else, highly recommend.
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