Cothran Schoonover Insurance Reviews

Anna Jones 2026.03.16

     

I called to pay my insurance and representative was so nice, very professional and it only took minutes.

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Reply from Cothran Schoonover Insurance

We're so grateful for your feedback, Anna! 😊 It's wonderful to know that our representative made the process quick and easy for you. Your satisfaction is our priority, and we're delighted you had a positive experience. Anytime you need assistance, feel free to reach out!

Elizabeth Nardine 2026.03.11

     

Wanda Bise went above and beyond to find a homeowners plan that worked for my mother’s rental property.

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Reply from Cothran Schoonover Insurance

Thank you so much for your kind words! 😊 We truly appreciate your feedback and are pleased to hear that Wanda provided top-notch assistance with your mother’s property insurance. Should you have any more questions or need further support, don’t hesitate to contact us. Enjoy peace of mind, knowing we’re here to help!

Dennis Williams 2026.03.10

     

I live in Lynchburg, Va and have used Cothran Schoonover for several years now for home owners any would highly recommend their agency.

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Reply from Cothran Schoonover Insurance

Thank you so much for your fantastic review, Dennis! We're delighted that you've had such a positive experience with us over the years. If you ever have any questions or need assistance, don't hesitate to get in touch. We're always here to help!

brandi stinnett 2026.03.10

     

Big thanks to Wanda :))) She always takes great care of all my insurance needs ❤️

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Reply from Cothran Schoonover Insurance

We're so grateful, Brandi, for your lovely feedback! 🌟 Wanda loves assisting our clients, and it's wonderful to know she meets your expectations. If you need anything else, feel free to reach out anytime. We're happy to help!

Elisha Nichols 2026.03.09

     

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Reply from Cothran Schoonover Insurance

We're so grateful for your wonderful rating, Elisha! Knowing you had a great experience really makes our day brighter. If you ever need anything else, please feel free to reach out!

Robin L Ferguson 2026.03.04

     

Services were explained and all is well. Wanda Bise is pleasant and takes care of business with a smile.

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Reply from Cothran Schoonover Insurance

It's fantastic to hear that Wanda made your experience a positive one! We truly appreciate your feedback and are delighted to know you felt well taken care of. If any other questions come up, we're just a call away! 😊

Ryan Glavas 2026.03.03

     

I have had my Home & Auto with this office for about 15 years and this team has always been there to support me from policy reviews to claims and re-quoting. Even after moving out of the Lynchburg area, I still use this team to take care of all my insurance needs.

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Reply from Cothran Schoonover Insurance

We're so grateful for your continued trust and support over the years, even after moving away! It's always our pleasure to assist you with your insurance needs. If there's anything else you need, please don't hesitate to contact us. Thanks for being such an important part of our community!

Benny Hundley 2026.02.27

     

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Reply from Cothran Schoonover Insurance

We are delighted to see your positive rating! It truly motivates us to keep providing the best service possible. Feel free to reach out anytime you need assistance. We look forward to serving you again!

Kenneth Finney 2026.02.24

     

Excellent service. Fast and thorough. Professional staff.

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Reply from Cothran Schoonover Insurance

Thank you so much for your glowing review! 😊 We're delighted to hear that our service met your expectations and that our staff was able to assist you so thoroughly. It's wonderful having such positive interactions. If you ever need anything else, please don't hesitate to let us know!

Me Lol 2026.02.20

     

Great help good customer service

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Reply from Cothran Schoonover Insurance

We truly appreciate your feedback and are overjoyed to know you had a positive experience with our team! It's fantastic that our customer service met your expectations. If there's anything more we can help with, feel free to reach out anytime!

Ramanda Cook 2026.02.16

     

She was very nice and understanding thanks so much and very cheap

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Reply from Cothran Schoonover Insurance

We're so grateful for your kind words and glad to know you had a pleasant experience with us! It's wonderful to hear that our services fit your needs and budget. If you ever have questions or need further assistance, we're just a call away!

Vicky Cunningham 2026.02.13

     

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Reply from Cothran Schoonover Insurance

Thank you for the five-star rating, Vicky! We truly appreciate your support and are delighted that you're satisfied with our service. We're always here if you need anything, feel free to reach out!

Tara B 2026.02.06

     

Tesha was very pleasant to talk to and professional. She took the time to answer all of my questions clearly and patiently, and made sure I understood my options without feeling rushed. Her friendly attitude and knowledge made the whole experience great.

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Reply from Cothran Schoonover Insurance

We appreciate your stellar review, Tara! It's heartwarming to know Tesha provided such a welcoming and informative experience for you. We're always here to ensure you have all the clarity you need. Don't hesitate to get in touch anytime! 😊

Tena Simmons 2026.02.06

     

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Reply from Cothran Schoonover Insurance

Thank you so much for your wonderful rating! 🌟 We’re delighted to see your satisfaction with our services. It’s our goal to always provide the best experience possible. If you ever have any questions or need assistance, feel free to reach out to us!

Carl Staples 2026.01.15

     

You got to all my requests promptly and all were taken care of without me having to wait..thx Tisha

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Reply from Cothran Schoonover Insurance 2026.01.16

We sincerely appreciate your kind words, Carl! 🌟 We're so glad to hear that Tisha was able to assist you quickly and efficiently. It's rewarding to know we could make the process seamless for you. If there's anything more we can do, just let us know!

Felicity Holman 2026.01.15

     

I had a great experience with Wanda. She was able to provide me with the same coverage as I had before but with a much lower rate, saving me about $70. Her communication style is commendable and I’m grateful for the patience she exhibited throughout the process! I would totally recommend this agency to anyone in the area looking for insurance!

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Reply from Cothran Schoonover Insurance 2026.01.14

Thank you for sharing your delightful experience! We're happy that Wanda could assist you in saving money while maintaining your coverage. Her patience and communication truly shine through, and we're grateful for your recommendation. If you have any further questions or need help, feel free to reach out anytime!

Bill W 2026.01.14

     

Keisha was very patient, answered my questions, and helped me make informed decisions on adjustments to my policy.

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Reply from Cothran Schoonover Insurance

Thank you so much, Bill, for sharing your wonderful experience with us! We're so pleased to know that Keisha was able to patiently assist you and help with your policy decisions. Your kind words mean a lot to our team, and we're always here if you need anything in the future. Wishing you a fantastic day!

Tonya Brooks 2026.01.09

     

Person I talked to was very helpful impatient with all my needs

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Reply from Cothran Schoonover Insurance

Thank you sincerely, Tonya, for sharing your experience with us! We're delighted that our team could assist you with patience and care. Your feedback is incredibly valuable, and we're here for you anytime you need us. Have a wonderful day ahead!

Tricia Shelton 2026.01.05

     

We have had a positive experience with Cothran Schoonover insurance. They have been our insurance company for over 15 years. We would highly recommend them if you are looking for insurance. Everyone we have had the pleasure of working with has been very professional, helpful and friendly, especially Wanda.

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Reply from Cothran Schoonover Insurance 2026.01.05

We're so grateful for your trust and support over the past 15 years, Tricia! It's heartening to know that our team, especially Wanda, has made such a positive impact. Your recommendation means a lot to us. We're always happy to assist and are here for any of your future needs! 😊

Debbie Goodbar 2025.12.23

     

Wanda was really kind and patient. Helped me to resolve my issues..

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Reply from Cothran Schoonover Insurance 2025.12.23

Thank you so much for sharing your wonderful experience, Debbie! It's fantastic to hear that Wanda was able to assist you with kindness and patience. 🌟 We're always here to help, so don't hesitate to reach out if you need anything else. Your support is truly valued!