BZBCabinsAndOutdoors, LLC

BZBCabinsAndOutdoors, LLC Reviews

Excellent rating
     
5.0 | 97 reviews
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BZBCabinsAndOutdoors, LLC
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Daniel Sharony
Daniel Sharony 2025.11.03
     
I purchased my sauna from Sigmar at BZB Cabins and Outdoors and had an incredible experience from start to finish. Sigmar was extremely informative about the product and the entire shopping process, making sure I understood every detail before purchasing. He even went above and beyond by helping me find the perfect electrician for the installation. The whole process was seamless — from ordering to delivery to setup. I couldn’t be happier with the service or the end result. Highly recommend working with Sigmar and BZB if you’re considering a sauna or any outdoor structure.
Matt Laird
Matt Laird 2025.07.23
     
Smartest thing I have done in years was ordering our sauna from BZB. I spent a LOT of time looking and checking out others and this has turned out even better than I hoped for a really reasonable price. The overall quality is very good but the benches and the wood stove quality is excellent (which for me are the most important parts). It came within a few days of ordering it and Steve, the delivery chap, helped me get it all in the garage. It's pretty darned heavy so I am glad I spent the time building a base out of pavers I got from Lowes. I did 95% of it on my own, (my wife and two young lads helped with getting the end pieces up) and it all went pretty well (despite a big snow storm half way through). Some tricky bits were that the instructions didn't quite match the kit in places (the kit included a few extra parts and the chimney needed a bit of figuring out) but Sigmar was super quick answering my questions and sending me photos and that helped a ton. I have stained the outside, oiled the inside (with sauna oil), added power for some lights and I couldn't be happier. We have now used it everyday for two weeks, the temperature is great (it can get super hot if you want) and I genuinely couldn't be happier. Six month update: We have used our sauna four to five times a week and it's still as good as new. Only thing we have done is to add in a cold plunge next to it. One plus year on and our sauna is still as good as new.
The Laundry Room Team - Orlandos Laundry Room
The Laundry Room Team - Orlandos Laundry Room 2025.06.19
     
I don’t leave reviews often - only when I experience incredible service or customer satisfaction which is why I am leaving a review for Bzb! These guys are the real deal and I couldn’t be happier with how my Sauana turned out - from communication to the build quality it was 100% solid. I will be recommending them to all my friends and family!
Berlin Family
Berlin Family 2025.04.16
     
This is the best company to deal with. If you are looking to get a sauna or any other product from them, look no further. They are always there for you. Exceptional customer service. Great people and great product
Vlad Yakhnich
Vlad Yakhnich 2024.12.27
     
I purchased the "Cubo L" 2-room sauna from BZB Cabins and Outdoors a few months back. Sigmar's customer service is outstanding. He was patient in providing multiple options, detailing the benefits and potential drawbacks of each option. His honesty about items worth purchasing from him versus elsewhere is commendable and shows his commitment to customers' best interests. The purchasing and delivery process was easy, smooth and efficient, even on short notice. Sigmar's employee, Tony, made the delivery, helped out with placing material in location of my choice and provided helpful pointers on the build (would like to mention that they provide expert assembly/build service, however I decided to do it on my own due to customization I'll mention below). Tony's dedication was evident as he made several trips to ensure all necessary components, like the heater and additional lumber, were delivered. As I continued with my build and customization of my sauna, Sigmar continued to offer invaluable advice and provided additional lumber and hardware as needed. His ongoing support and genuine interest in ensuring the best possible outcome were truly remarkable. I built the sauna using the kit and instructions provided, which I found to be extremely clear. It took me 1 day to prepare the foundation, 3 days (with help from my dad - 2 people) to build the structure, install windows/doors and the roof. It took me 2 days (just myself) to finish the inside - floor, ceiling, trim and benches - inclusive of electrical work with the help of my electrician (heater connection is super simple). Finally, I spend another 2 days customizing it to my liking with the LED strip and recess lighting, hidden wiring, custom shelving, outlets, a Murphy table and more. Just be patient and organize the material, and you'll find the process smooth and manageable. I've been using the sauna for over a month, twice a week, and it has been amazing. The structure is solid and holds heat well in the winter (walls are Thermwood material and ceilings are insulated), and the finishing looks great - I have received a lot of compliments. Having a wall of windows gives a feeling of more space and overall more enjoyable experience. The heater, at 15kW, gets the temperature up in no time with capacity of exceeding 200F (if desired). The changing room, or in my case, the relaxation room, has been great to spend time with family and friends while cooling off. The effort and expense are 100% worth it. My experience with Sigmar has been highly positive. His honesty, dedication, and exceptional service have made a lasting impression. I would strongly recommend BZB Cabins and Outdoors if you are looking for a smooth experience with comprehensive support throughout the process.
Ivan S.
Ivan S. 2024.12.10
     
The customer service was outstanding. It truly felt like Sigmar was available around the clock to support the build and answer any questions I had. Every interaction was a pleasure, and it made the whole process of purchasing and assembling the sauna much easier. The quality of the sauna itself is fantastic, and it adds a great touch to my home. Highly recommend both the product and the company for anyone looking to buy a sauna.
Steph Sokka
Steph Sokka 2024.08.27
     
We have been waiting years to get a wood-fired sauna, and my Finnish husband and I have been so happy with our barrel sauna from Bzb. Took a couple weekends to build slowly, as we are not builders at all, and great phone guidance from Tony and Sigmar along the way. There was a part missing, however was quickly sent out within a day and with some free goodies too!
Brad Gerrits
Brad Gerrits 2024.08.27
     
Hands downs top notch customer service. I built the barrel sauna kit that they shipped here personally in Wisconsin and they answered every question I had. Thanks Sigmar!
An Crumpler
An Crumpler 2024.06.25
     
I’ve done a lot of research before deciding on BzB THERMOWOOD 1-ROOM BARREL SAUNA MODEL 28. The quality is impeccable. It actually looks better in person & very roomy inside, it’s 7ft tall inside. Sigma was so great at answering our questions via texting and even after the purchase & installation. It took the delivery guy & my husband 8 hrs to put the sauna together. You will need to schedule & pay extra for the delivery person to build the sauna for you & it’s so worth it. He’s very professional & fast. I highly recommend BzB, buy it and you won’t regret it.
George Alex Popescu
George Alex Popescu 2024.06.13
     
I purchased a small outdoor sauna . They came and installed it. They helped the electrician as needed. The service was perfect. When a piece was damaged they exchanged it overnight. Each time I had a question they answered the phone immediately and the service and advice were perfect. Strongly recommend !! And will recommend them to all my friends.
Alex Kara
Alex Kara 2024.05.21
     
Love my new banya (sauna). It looks amazing, great materials, great service from Sigmar. The best prices in the US. My friend Andrey recommended BZB and it worth every penny. Great job 👏
chyorny
chyorny 2024.05.09
     
I’ve had a great experience with BZB Cabins. Sigmar worked closely with me throughout the process - answering questions about the product, being accommodating with modifications, keeping me updated on shipping status. Once the sauna arrived, it was unloaded in a quick and efficient way. Assembling it took some time (it was clearly not an IKEA-type project; we had to do a lot of thinking, adjustments and additions, and I wouldn’t be able to do it alone, without a friend who was good with power tools). We had to do a few extra things - e.g., shingles on the roof, additional thermal protection over the ceiling, separate wiring for lighting, a barrier around the heater. Throughput the process, though, Sigmar was always available, and was able to clarify things, troubleshoot and guide us. While the project took a while to complete, the result is a well-built, cozy sauna which heats up fairly quickly and stays hot for quite a while. I, as well as my friends, enjoy both the dry heat and the steam very much, and I am very glad that I chose BZB.
yan tartakovskiy
yan tartakovskiy 2024.03.21
     
I have ordered W3 Barrel sauna and had a great experience with this company and guys who delivered and installed it. If it would be an option to rate them 150 out of 100 I would do it. At first I had a quite few conversations with Sigmar who helped me to understand and choose what fits best for me. He guided me through carefully without any pressure and we scheduled delivery. Installation was smooth and fast, Tony and Angel along with Sigmar are great professionals. At the end of second day I was able to use sauna! Thanks a lot Guys! I wish I would have the same experience with other companies or individuals. Highly recommend to work with these guys. Used sauna already twice and so far everything is above the expectation!
What Up
What Up 2024.03.18
     
Great customer service and after 2 years, we still love our outdoor sauna.
Yulia T
Yulia T 2024.02.23
     
Building our outdoor sauna with this company was an outstanding experience, embodying the best of European quality and service. Their meticulous attention to detail, profound expertise, and commitment to excellence were apparent from the consultation to the final touches. The builder's advice on design and materials perfectly matched our vision, resulting in a sauna that is not only a masterpiece of craftsmanship but also a testament to their dedication to delivering the finest work. Highly recommended for anyone looking to bring a touch of luxury and wellness to their home.
Andrea Dorsey
Andrea Dorsey 2024.01.31
     
We bought our cabin in 2021 and could not be more happy with the service we received and the quality of our cabin! Communication with the delivery driver was above and beyond! Everything was smooth. We were able to put the cabin together in about 12 hours with 3 people. We love our cabin!
stan pchelka
stan pchelka 2023.11.21
     
5/5 stars. High quality material. And customer service is awesome. I assembled this sauna myself, Sigmar the owner always answered any questions I had, no matter time of day or weekends. Made the entire experience very easy and enjoyable.
Jim Komondy
Jim Komondy 2023.10.20
     
The kit we purchased is a superb product in every way. It went together with no issues whatsoever and has exceeded all of our expectations. We even enjoyed meeting the excellent delivery driver and have just been thoroughly impressed. I've literally been recommending it to everyone who asks. We have acquaintances who purchased other kits/pre-assembled barrel saunas and there is just no comparison (it's embarrassing how much nicer ours is). Thank you BZB! Here are some photos of the finished product.
Tim Daum
Tim Daum 2023.10.07
     
Excellent product and service from help with ordering the right design, to coordinating delivery to help with assembling. Sigmar was always readily available and helpful. The sauna parts were milled amazingly well and fit together seamlessly. All hardware was of excellent quality. Can highly recommend this company without reservation.

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