Brazilian Wood Depot Reviews

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4.6 | 122 reviews

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Brazilian Wood Depot

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4.6

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Palmer Wallace 2026.05.20

We had an excellent experience with Brazilian Wood Depot. Sam and the team were knowledgeable, responsive, and helped us choose the right materials for our deck project. Sam also recommended Outback Design Group, and Tim and Christian completed the deck installation quickly and with outstanding craftsmanship. If you're looking for premium hardwood decking materials and expert deck installation, I highly recommend both Brazilian Wood Depot and Outback Design Group for any deck project.

We had an excellent experience with Brazilian Wood Depot. Sam and the team were knowledgeable, responsive, and helped us choose the right materials for our deck project. Sam also recommended Outback Design Group, and Tim and Christian completed the deck installation quickly and with outstanding craftsmanship.

If you're looking for premium hardwood decking materials and expert deck installation, I highly recommend both Brazilian Wood Depot and Outback Design Group for any deck project.

Reply from Brazilian Wood Depot 2026.05.20

Palmer- thank you very much! We always appreciate the feedback. See you again soon!

-Sam H

Erica Thornton 2026.05.08

Life happened and we had not been able to clean our Garapa deck in about three years. It looked so horrible that I was worried it would never look good again. When I tell you as soon as we wet the deck and used a cleanser to get the dirt off, the wood started to immediately look good again. We couldn't believe it. It was still a little darker in color than it should be, so after watching Sam's video on cleaning a years neglected deck we bought the recommended cleaner set thinking we would need to clean it again. However, we didn't have time and had to oil it (one light coat). IT LOOKS AWESOME! More than that, the deck progressively lightened up to its natural color. WE ARE IN LOVE WITH BRAZILIAN HARDWOOD. We will never use another type of deck material EVER! It's like an extension of my indoor hardwood.

Life happened and we had not been able to clean our Garapa deck in about three years. It looked so horrible that I was worried it would never look good again. When I tell you as soon as we wet the deck and used a cleanser to get the dirt off, the wood started to immediately look good again. We couldn't believe it.

It was still a little darker in color than it should be, so after watching Sam's video on cleaning a years neglected deck we bought the recommended cleaner set thinking we would need to clean it again. However, we didn't have time and had to oil it (one light coat).

IT LOOKS AWESOME! More than that, the deck progressively lightened up to its natural color.

WE ARE IN LOVE WITH BRAZILIAN HARDWOOD.
We will never use another type of deck material EVER! It's like an extension of my indoor hardwood.

Life happened and we had not been able to clean our Garapa deck in about three years. It looked so horrible that I was worried it would never look good again. When I tell you as soon as we wet the deck and used a cleanser to get the dirt off, the wood started to immediately look good again. We couldn't believe it.

It was still a little darker in color than it should be, so after watching Sam's video on cleaning a years neglected deck we bought the recommended cleaner set thinking we would need to clean it again. However, we didn't have time and had to oil it (one light coat).

IT LOOKS AWESOME! More than that, the deck progressively lightened up to its natural color.

WE ARE IN LOVE WITH BRAZILIAN HARDWOOD.
We will never use another type of deck material EVER! It's like an extension of my indoor hardwood.

Life happened and we had not been able to clean our Garapa deck in about three years. It looked so horrible that I was worried it would never look good again. When I tell you as soon as we wet the deck and used a cleanser to get the dirt off, the wood started to immediately look good again. We couldn't believe it.

It was still a little darker in color than it should be, so after watching Sam's video on cleaning a years neglected deck we bought the recommended cleaner set thinking we would need to clean it again. However, we didn't have time and had to oil it (one light coat).

IT LOOKS AWESOME! More than that, the deck progressively lightened up to its natural color.

WE ARE IN LOVE WITH BRAZILIAN HARDWOOD.
We will never use another type of deck material EVER! It's like an extension of my indoor hardwood.

Life happened and we had not been able to clean our Garapa deck in about three years. It looked so horrible that I was worried it would never look good again. When I tell you as soon as we wet the deck and used a cleanser to get the dirt off, the wood started to immediately look good again. We couldn't believe it.

It was still a little darker in color than it should be, so after watching Sam's video on cleaning a years neglected deck we bought the recommended cleaner set thinking we would need to clean it again. However, we didn't have time and had to oil it (one light coat).

IT LOOKS AWESOME! More than that, the deck progressively lightened up to its natural color.

WE ARE IN LOVE WITH BRAZILIAN HARDWOOD.
We will never use another type of deck material EVER! It's like an extension of my indoor hardwood.

Life happened and we had not been able to clean our Garapa deck in about three years. It looked so horrible that I was worried it would never look good again. When I tell you as soon as we wet the deck and used a cleanser to get the dirt off, the wood started to immediately look good again. We couldn't believe it.

It was still a little darker in color than it should be, so after watching Sam's video on cleaning a years neglected deck we bought the recommended cleaner set thinking we would need to clean it again. However, we didn't have time and had to oil it (one light coat).

IT LOOKS AWESOME! More than that, the deck progressively lightened up to its natural color.

WE ARE IN LOVE WITH BRAZILIAN HARDWOOD.
We will never use another type of deck material EVER! It's like an extension of my indoor hardwood.

Life happened and we had not been able to clean our Garapa deck in about three years. It looked so horrible that I was worried it would never look good again. When I tell you as soon as we wet the deck and used a cleanser to get the dirt off, the wood started to immediately look good again. We couldn't believe it.

It was still a little darker in color than it should be, so after watching Sam's video on cleaning a years neglected deck we bought the recommended cleaner set thinking we would need to clean it again. However, we didn't have time and had to oil it (one light coat).

IT LOOKS AWESOME! More than that, the deck progressively lightened up to its natural color.

WE ARE IN LOVE WITH BRAZILIAN HARDWOOD.
We will never use another type of deck material EVER! It's like an extension of my indoor hardwood.

Life happened and we had not been able to clean our Garapa deck in about three years. It looked so horrible that I was worried it would never look good again. When I tell you as soon as we wet the deck and used a cleanser to get the dirt off, the wood started to immediately look good again. We couldn't believe it.

It was still a little darker in color than it should be, so after watching Sam's video on cleaning a years neglected deck we bought the recommended cleaner set thinking we would need to clean it again. However, we didn't have time and had to oil it (one light coat).

IT LOOKS AWESOME! More than that, the deck progressively lightened up to its natural color.

WE ARE IN LOVE WITH BRAZILIAN HARDWOOD.
We will never use another type of deck material EVER! It's like an extension of my indoor hardwood.

Life happened and we had not been able to clean our Garapa deck in about three years. It looked so horrible that I was worried it would never look good again. When I tell you as soon as we wet the deck and used a cleanser to get the dirt off, the wood started to immediately look good again. We couldn't believe it.

It was still a little darker in color than it should be, so after watching Sam's video on cleaning a years neglected deck we bought the recommended cleaner set thinking we would need to clean it again. However, we didn't have time and had to oil it (one light coat).

IT LOOKS AWESOME! More than that, the deck progressively lightened up to its natural color.

WE ARE IN LOVE WITH BRAZILIAN HARDWOOD.
We will never use another type of deck material EVER! It's like an extension of my indoor hardwood.

Life happened and we had not been able to clean our Garapa deck in about three years. It looked so horrible that I was worried it would never look good again. When I tell you as soon as we wet the deck and used a cleanser to get the dirt off, the wood started to immediately look good again. We couldn't believe it.

It was still a little darker in color than it should be, so after watching Sam's video on cleaning a years neglected deck we bought the recommended cleaner set thinking we would need to clean it again. However, we didn't have time and had to oil it (one light coat).

IT LOOKS AWESOME! More than that, the deck progressively lightened up to its natural color.

WE ARE IN LOVE WITH BRAZILIAN HARDWOOD.
We will never use another type of deck material EVER! It's like an extension of my indoor hardwood.

Life happened and we had not been able to clean our Garapa deck in about three years. It looked so horrible that I was worried it would never look good again. When I tell you as soon as we wet the deck and used a cleanser to get the dirt off, the wood started to immediately look good again. We couldn't believe it.

It was still a little darker in color than it should be, so after watching Sam's video on cleaning a years neglected deck we bought the recommended cleaner set thinking we would need to clean it again. However, we didn't have time and had to oil it (one light coat).

IT LOOKS AWESOME! More than that, the deck progressively lightened up to its natural color.

WE ARE IN LOVE WITH BRAZILIAN HARDWOOD.
We will never use another type of deck material EVER! It's like an extension of my indoor hardwood.

Reply from Brazilian Wood Depot 2026.05.20

Erica! Thank you for this and I’m sorry for the delayed response! It was a pleasure working with you and look forward to hearing from you again if you ever need anything!

-Sam

Ken Brautigam 2026.03.17

Wow -- tons of great information, helpful advice, and user-friendly photos/diagrams! Really helpful!

Reply from Brazilian Wood Depot 2026.03.17

Ken,

Wow—thank you for the great feedback! We’re glad you found the information, photos, and diagrams helpful. We work hard to make everything as clear and user-friendly as possible, especially when it comes to selecting the right Brazilian hardwoods.

We truly appreciate your support and hope to assist you again on your next project!

Ryan Graham 2026.03.13

If you're shopping for any tropical hardwood, you MUST call Brazilian Wood Depot. Their service is at par with a 5 star hotel. Their knowledge is unparalleled. And their products are the absolute best. My wood was delivered in impeccable condition. We're talking about deck boards, people, that looked like they could be installed in the living room of my house! Especially if you're unfamiliar with tropical hardwoods, you NEED to call Sam or William. They will not hard sell you (no pun intended). They will talk to you in simple terms, give you great perspective, and help you through your decision making process. This is my first time purchasing a tropical hardwood (Massaranduba). I will never consider pine, or composite for decking material again, I will only call Brazilian Wood Depot for my orders. Do your own research, definitely use their website as a resource, and give these guys a call.

Reply from Brazilian Wood Depot 2026.03.13

Ryan, thank you so much for the incredible review and for taking the time to share your experience. Thrilled to hear that you were happy with both the Massaranduba decking and the service you received. Helping customers understand tropical hardwoods and feel confident in their decisions is something we take a lot of pride in!

It’s great to know the boards arrived in impeccable condition and lived up to your expectations. Massaranduba is a fantastic choice for decking, and we’re confident it’s going to serve you well for many years to come.

We truly appreciate your recommendation and your trust in Brazilian Wood Depot. If you ever need anything in the future, we’ll be here and happy to help. Enjoy the new deck!

Brad Flippen 2026.02.27

Great experience but from these guys! The staff is very responsive and helpful. I originally chose BWD because of their educational videos and online courses. It made me think these guys really care about the customers experience and the finished product. And it seems I was right! Don’t hesitate do buy from these folks!!

Great experience but from these guys! The staff is very responsive and helpful. I originally chose BWD because of their educational videos and online courses. It made me think these guys really care about the customers experience and the finished product. And it seems I was right! Don’t hesitate do buy from these folks!!

Great experience but from these guys! The staff is very responsive and helpful. I originally chose BWD because of their educational videos and online courses. It made me think these guys really care about the customers experience and the finished product. And it seems I was right! Don’t hesitate do buy from these folks!!

Reply from Brazilian Wood Depot 2026.03.06

Brad, thank you so much for the wonderful review! We're thrilled to hear that our educational videos and online courses helped you feel confident in choosing Brazilian Wood Depot. Providing helpful resources and responsive support is very important to us, so it's great to know that carried through your experience with our team. We truly appreciate your recommendation and your support—thank you for trusting us with your project!

Morgan Dooley 2025.12.23

Loved my experience with Brazilian Wood Depot! Since I live in Atlanta I was able to go visit the warehouse in person and see all of the available wood types in person. The staff was so friendly and knowledgeable; they took the time to really explain the pros and cons of each wood variety and go over care and maintenance instructions. Daniela was so helpful with finalizing details for my order including calculating how many deck tiles and connectors I need and arranging delivery. 5 stars!!

Reply from Brazilian Wood Depot 2025.12.23

Thank you Morgan!

Please let us know if there’s ever anything else we can do to help! Also, send pictures if you have them!

Ben Steinberg 2025.11.05

Brazilian Wood Depot is my preferred supplier of Ipe. Great company to buy from. Great customer service and beautiful products!

Brazilian Wood Depot is my preferred supplier of Ipe. Great company to buy from. Great customer service and beautiful products!

Reply from Brazilian Wood Depot 2025.11.08

We're grateful for your support and kind words, Ben Steinberg! Striving for your satisfaction is our daily goal.

Ismael Ramirez 2025.10.24

Excelente 👌

Reply from Brazilian Wood Depot 2025.11.01

Thank you very much Ismael Ramirez for your positive rating. We sincerely appreciate it.

Brian Keegan 2025.10.21

Experts in all things hardwoods,you can't find that kind of service and experience..

Reply from Brazilian Wood Depot 2025.10.22

Thank you very much Brian Keegan for your positive rating. We sincerely appreciate it.

El Michicoj? 2025.10.17

Buen servicio

Reply from Brazilian Wood Depot 2025.10.17

Thanks, Radio! Happy to help- see you soon!
Nos Vemos!

roger kennedy 2025.09.26

Brazilian Wood Depot is great. I love these guys highly recommend best prices around would come back anytime great for assistance and installation. Instructions check out their installation instructions pages. It’s the most detailed with videos and everything else you could possibly need highly recommend.

Brazilian Wood Depot is great. I love these guys highly recommend best prices around would come back anytime great for assistance and installation. Instructions check out their installation instructions pages. It’s the most detailed with videos and everything else you could possibly need highly recommend.

Brazilian Wood Depot is great. I love these guys highly recommend best prices around would come back anytime great for assistance and installation. Instructions check out their installation instructions pages. It’s the most detailed with videos and everything else you could possibly need highly recommend.

Brazilian Wood Depot is great. I love these guys highly recommend best prices around would come back anytime great for assistance and installation. Instructions check out their installation instructions pages. It’s the most detailed with videos and everything else you could possibly need highly recommend.

Brazilian Wood Depot is great. I love these guys highly recommend best prices around would come back anytime great for assistance and installation. Instructions check out their installation instructions pages. It’s the most detailed with videos and everything else you could possibly need highly recommend.

Brazilian Wood Depot is great. I love these guys highly recommend best prices around would come back anytime great for assistance and installation. Instructions check out their installation instructions pages. It’s the most detailed with videos and everything else you could possibly need highly recommend.

Reply from Brazilian Wood Depot 2025.09.30

roger kennedy, we’re overjoyed with your feedback! Your appreciation inspires us to keep working hard.

Preston Carter 2025.09.24

These guys are great. The best people would I’ve ever seen. Customer service is top-notch delivery is always on time and you can’t find the stuff anymore. Driven to Florida to get it North Carolina. The best place I’ve seen is right here in Atlanta.

These guys are great. The best people would I’ve ever seen. Customer service is top-notch delivery is always on time and you can’t find the stuff anymore. Driven to Florida to get it North Carolina. The best place I’ve seen is right here in Atlanta.

Reply from Brazilian Wood Depot 2025.09.30

We can't thank you enough, Preston Carter! Your kind words have truly brightened our day.

Michelle Dim-St. Pierre 2025.09.18

I’m a customer of this place since 2019 and it is just getting better with each year. Sam is above and beyond, easy to work with and extremely knowledgeable. Highly recommend for all you need for decking!!!! A +++++

Reply from Brazilian Wood Depot 2025.09.19

Thank you for your remarks, Michelle! I know we will see you again soon!

-Sam H.

Emmett Chupp 2025.09.17

Brazilian Wood Depot is great! Highly recommend!

Brazilian Wood Depot is great! Highly recommend!

Brazilian Wood Depot is great! Highly recommend!

Brazilian Wood Depot is great! Highly recommend!

Reply from Brazilian Wood Depot 2025.09.18

Thank you very much Emmett Chupp for your positive rating. We sincerely appreciate it.

Jamie Sartin 2025.09.17

Sam and his team are experts in exotic hardwoods. I have been wanting to replace my standard deck boards with Brazilian hardwood for years but didn’t think I could afford it. They introduced the Garapa product to us which fit within our budget, and looks absolutely amazing! Well done guys.

Sam and his team are experts in exotic hardwoods. I have been wanting to replace my standard deck boards with Brazilian hardwood for years but didn’t think I could afford it. They introduced the Garapa product to us which fit within our budget, and looks absolutely amazing! Well done guys.

Reply from Brazilian Wood Depot 2025.09.18

A heartfelt thanks to you, Jamie Sartin! Your positive remarks keep us motivated.

Rakesh Sapra 2025.09.16

Bwd has been great! Highly recommend!

Reply from Brazilian Wood Depot 2025.09.18

Thank you very much Rakesh Sapra for your positive rating. We sincerely appreciate it.

Tim Horman 2025.09.15

I worked with Sam H. on buying red balau wood for a deck on a 120 year old home in New Jersey. He was incredibly informative in helping us chose the right product and I was delighted when it arrived.

Reply from Brazilian Wood Depot 2025.09.16

Immensely grateful for your review, Tim Horman! Your encouragement motivates us to keep striving for excellence.

Jon Biondo 2025.09.15

Sam at BWD is a very honorable and honest man. The product was flawless, his communication was constant and clear, and I could not be happier with the experience. He is incredibly knowledgeable and I wouldn't use anyone else ever again for quality wood. I am happy to talk to anyone about my experience there and recommend this company without reservation or hesitation. You'd be in excellent hands.

Reply from Brazilian Wood Depot 2025.09.16

Jon Biondo, your praise is so meaningful to us! We’re honored to have received your feedback.

August Reaves 2025.08.29

This place is excellent. I love hard wood, not that wet softwood like you get at the Orange Box. Nothing stays harder longer than Brazilian Wood and these guys have it all.

This place is excellent. I love hard wood, not that wet softwood like you get at the Orange Box. Nothing stays harder longer than Brazilian Wood and these guys have it all.

Reply from Brazilian Wood Depot 2025.08.31

Your glowing words light up our day, August Reaves! We are grateful for your trust and your valuable feedback.

Hailee Stefanini 2025.08.25

We used Tiger wood for our front porch. It’s beautiful. Sam was wonderful.

We used Tiger wood for our front porch. It’s beautiful. Sam was wonderful.

We used Tiger wood for our front porch. It’s beautiful. Sam was wonderful.

We used Tiger wood for our front porch. It’s beautiful. Sam was wonderful.

Reply from Brazilian Wood Depot 2025.08.25

Thanks Hailee! Love to hear that! We’d love to see how it turned out if you have any pictures!

See you soon!
-Sam

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