I recently had a shoulder stabilisation surgery and underwent my rehabilitation with Zak at Flex Physio. Reaching the 3 months post operation mark I couldn’t be happier with the progress. Zak has been excellent since the first week. I managed to regain range of motion fast and relatively pain free with Zak changing up exercises to cater for my specific needs. My main concern has been trying to gain confidence back in the joint, Zak took me through progressive exercises to push myself into trusting the shoulder more and more. I would recommend Flex Physio to anyone recovering from injury and would definitely say Zak’s treatment and attention to detail has been some of the best I’ve received over my sports career.
Trouble with your knees?
Looking for an answer ?
Lacking motivation?
Needing a tailored personal exercise plan with one to one expert guidance?
Then Flex Physiotherapy is the place to go. Matt Lee has helped me immensely and I couldn’t recommend him or Flex Physio highly enough.
After picking up an injury during a Vet’s football match I was recommended Flex Physiotherapy by a friend. I went for a scan in less than a week from calling, to find out that I had a grade 2 tear in my Rec Fem. I was assigned Matt Lee who I can’t recommend highly enough. Matt took me through my full recovery with only one goal to get me back playing football and being stronger than before not a single mention of hanging up my boots only a clear goal to returning to playing. With gym facilities on site Matt walked me through a full recover program from week 1 all the way to week 12 with exercise to do at home and in the gym the information he put in the app aloud the trainer at my gym to see what I could and could not do. I found Matt very likeable from day one putting me at complete ease every time I saw him I was meet with positivity and solar focus. I would highly recommend Matt and all the team at Flex 5 star treatment and at a very fair prices.
Reply from Flex Physiotherapy Burgess Hill2026.04.28
Katy, thank you for your 5 ⭐ review! We're glad we have been able to help you recover!
Jacob2026.04.10
I approached Flex Physiotherapy after sustaining a back injury at the gym. I worked with Zak to identify the exact nature of the injury, and he guided me through exercises to help alleviate the pain. This then progressed into a structured programme focused on strengthening my back and introducing the correct exercises to continue safely in the gym.
Working with Zak at Flex was fantastic. He is clearly very knowledgeable and has a great ability to turn the information I gave him into a practical and effective plan for both pain management and long-term prevention.
My back injury is now completely healed, and I credit this to the hard work and support Zak provided throughout my recovery.
I've been suffering from a back injury and Zak has been really good. He listens to issues and helps offer practical solutions. Would very much recommend him if you're in need of a physio!
After seeing a Physio elsewhere with little outcome, I wanted to gain a second opinion.
I decided to try Flex Physio and I saw Matt Lee for lower back/hip pain which I had developed from marathon training. Matt was very welcoming, friendly and professional. After a thorough assessment Matt advised me to go for a MRI scan with concerns that I may have a stress fracture. I am very grateful for Matts advice and expertise, as the scan did indeed confirm a fracture. Sadly this means no running for a while, but with this quick diagnosis I can now focus on the correct recovery for my injury and hopefully prevent any further injuries.
I am looking forward to continuing my recovery with Flex over the coming weeks.
I would also like to thank the reception team who were also really welcoming and supportive, in the clinic and over the phone.
Thanks again.
Reply from Flex Physiotherapy Burgess Hill2026.04.28
Clare, thank you so much for the lovely review.
We’re really pleased we could help identify the right next step and get you the clarity you needed. Although it is frustrating to pause running, getting the correct diagnosis early is so important for your recovery.
The team look forward to supporting you over the coming weeks and will pass your kind words on to reception too.
Matt L
Shenise Parker2026.04.07
I suffered so long with plantar fasciitis and then it was suggested to try shock wave therapy. I contacted Flex and booked it up. Wow it has changed my life. I actually could walk again without pain after years of agony. Zak is amazing was very informative and let me know each stage of the treatment. I can’t thank him enough for helping me. They are easy to find and parking was close by. Highly recommend these guys. Thank you.
Reply from Flex Physiotherapy Burgess Hill2026.05.21
Shenise, thank you for your kind words. We're delighted the shockwave therapy helped resolve your heel pain. Thank you for the recommendation!
Zak
Nicky Callus2026.03.25
Many thanks to Matt for his help with a knee issue. I'm running distances again, feeling stronger and confident, and more skilled in balancing trainings and rest time. Lovely upbeat team at Flex; would happily recommend Matt, many thanks, Nicky
Reply from Flex Physiotherapy Burgess Hill2026.04.28
Nicky, thank you for your kind words. Delighted to hear you are back doing what you love. We're here if you need us.
Matt L
Wesley Abrahams2026.03.17
I had a really positive experience here. The team were friendly, professional, and made me feel at ease.
I went in with back pain and sciatica, and Zak the physiotherapist took the time to properly assess the issue and explain everything clearly. The exercises he gave me have really helped and I’ve already noticed a big improvement.
I’d definitely recommend this clinic to anyone dealing with pain or looking for physiotherapy support. Thank you again for all your help!
Reply from Flex Physiotherapy Burgess Hill2026.03.26
Thank you for your 5 star review Nigel!
TaniaL2026.03.03
I’ve received treatment from Zak recently for a neck injury. The treatment has been excellent. He has provided clear informative advice throughout and his kind supportive approach has really helped with my recovery.
Reply from Flex Physiotherapy Burgess Hill2026.03.26
Tania, thank you for your kind review. We are so pleased to hear that you found the treatment helpful and that the clear advice and supportive approach made a positive difference to your recovery.
Wishing you all the best with the rest of your recovery.
Zak
Paulina Morgan2026.02.27
I honestly can’t recommend Matt at Flex Physio highly enough! After my ACL reconstruction and meniscus tear, I knew recovery was going to be a long and challenging journey. From day one, Matt supported me every step of the way and trained me consistently for 6 months to get me back to strength and confidence.
His knowledge and professionalism are outstanding, but what truly sets him apart is how positive, encouraging, and genuinely invested he is in your recovery. He always made me feel motivated, even on the tough days, and celebrated every bit of progress with me. He pushed me in the best possible way while always making sure I felt safe and supported.
Thanks to Matt, I’ve regained strength, stability, and confidence in my knee. I’m so grateful for his dedication and encouragement throughout the entire process. If you’re recovering from an injury and want someone who truly cares and will go above and beyond for you, Matt at Flex Physio is the one to see!
I also have to mention Clair at reception, she is absolutely amazing. From the moment you walk in, she creates such a warm and positive atmosphere. The whole team is fantastic and makes you feel so welcome every single visit. It truly feels like such a supportive and friendly place to recover.
Reply from Flex Physiotherapy Burgess Hill2026.03.26
Paulina, thank you so much for such a thoughtful review. We are delighted to hear how much strength, stability and confidence you have regained after such a significant injury and surgery.
Recovering from an ACL reconstruction and meniscus tear is no small journey, so credit to you as well for the hard work and commitment you put in over those 6 months.
Thank you also for mentioning Claire and the wider team. We are very proud of the environment at Flex, and it is lovely to hear that it made such a positive difference to your experience.
Wishing you all the best with the next stage of your recovery.
Matt
Paul Seymour2026.02.23
Went to Flex Physio with back issues after work in the gym . Was seen by the team who listened and made some recommendations (all of which helped), I also received a sports massage, and acupuncture which worked wonders.
All the way through I was helped.
Whilst I hope I do not have to go back now my pain is clear, if I am in difficulty again I will not hesitate to go back to Flex.
Reply from Flex Physiotherapy Burgess Hill2026.03.26
Paul, thanks so much for your review. We are really pleased to hear the team were able to help and that the recommendations, sports massage and acupuncture made such a difference.
It is great to know you felt supported throughout. Hopefully you will not need us again, but if you do, we will be here to help.
Zak
Catherine Smith2026.02.18
Matt has greatly helped in resolving my neck and shoulder issues which I’ve had for some time. After a thorough review of symptoms he was able to quickly assess the situation and develop a treatment program. He was great at talking through all stages of the process , and also providing guidance for stretches/exercises I could do myself after the course of sessions had finished. Thank you Matt!!
Reply from Flex Physiotherapy Burgess Hill2026.03.06
Catherine, thanks so much for the review. We’re really pleased we were able to help with your neck and shoulder issues and give you a clear plan to work through. It’s great to hear that the treatment, advice and exercises were helpful, both during your sessions and afterwards. We really appreciate your kind words and thank you again for taking the time to leave a review.
Matt L
Laura Gallop2026.02.18
I saw Matt P about a foot problem- he was very thorough and ultrasound to diagnose the issue and was very clear in my choices going forward. I came back for an ultrasound guided steroid injection which was very straightforward and he was kind and professional throughout. Would recommend!
Reply from Flex Physiotherapy Burgess Hill2026.03.06
Laura, thanks for your kind review. We’re really pleased we could help get to the bottom of your foot problem and talk you through the options clearly. It is great to hear that the injection process felt straightforward and that you felt comfortable and well supported throughout. We really appreciate the recommendation and thank you again for taking the time to leave a review.
Matt P
carl stark2026.02.12
I had an ultrasound at Flex to determine the extent of my shoulder injury which was very useful and highlighted my issue. Then some specific exercises were arranged to start the healing process. The team at Flex are all very helpful and very good at their work. Can highly recommend and would use again when needed.
Reply from Flex Physiotherapy Burgess Hill2026.03.06
Carl, thank you for the kind review. We’re really pleased we were able to help identify the issue with your shoulder and get you started with specific exercises to support your recovery. It is great to hear that you found the ultrasound useful and that the team were so helpful throughout. We really appreciate your recommendation and would be very happy to help again if needed.
Matt P
Alex Howell2026.02.12
Saw Matt Lee who helped enormously with a back issue, very nice guy with a professional but relaxed approach and the results are outstanding. Highly recommended. Thanks Matt!
Reply from Flex Physiotherapy Burgess Hill2026.03.06
Alex, thanks so much for the 5 ⭐ review. We’re really pleased we were able to help with your back issue and that you found the approach both professional and relaxed. It is great to hear you were so happy with the results. We really appreciate your recommendation and thank you again for taking the time to leave a review.
Matt L
Jessica Ryan2026.02.09
I worked with Zak and Matt at Flex Physio for over six months, and I couldn’t have asked for a better team. They were consistently friendly, supportive, and genuinely invested in helping me improve. Their approach combines great clinical expertise with a really human touch, which made every session feel encouraging and manageable.
The ability to track my progress through their tech tools was a huge bonus as it made it easy to see how far I’d come.
I’m really grateful for all their help and would highly recommend them to anyone looking for thoughtful, effective physiotherapy.
Reply from Flex Physiotherapy Burgess Hill2026.03.06
Jessica, thanks so much for your review. It was a real pleasure working with you over the past six months. We’re really pleased to hear that you found the support from both of us helpful and that the mix of hands on care, clear guidance and progress tracking helped you see how far you’d come. That is exactly what we aim for. We really appreciate your kind words and your recommendation, and we wish you all the very best going forwards.
Zak & Matt L
Simon Harris2026.02.06
Would highly recommend Matt and the team from a warm welcome to well on my way to a full recovery , just a few more sessions at home following successful physio at FlexPhysio , many thanks
Reply from Flex Physiotherapy Burgess Hill2026.02.13
Simon, we really appreciate your feedback. It’s great to hear you’ve had such a positive experience and are on track for a full recovery. We’re here if you need anything else!
Matt L
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