Verified Company
Great work they did an amazing job repairing my Tesla and keeping me in the loop the entire time. 5/5 work and service. Thank you.
الرد من Brooks Motor Cars
2025.12.12
Thank you, Dylan! We're glad to hear you were pleased with the repair work on your Tesla and appreciated the communication throughout the process. Your support means a lot to us! Thank you for choosing Brooks Motor Cars in Dublin, CA!
Brianna is very nice and responsive. Good service and reasonable price.
الرد من Brooks Motor Cars
2025.12.10
Thank you, Yafan! We're glad to hear that you had a positive experience with Brianna and appreciated our service and pricing. Your feedback means a lot to us! Thanks for choosing Brooks Motor Cars in Dublin, CA!
Met an accident and my insurance has been so slow. But thankfully, Brooks Motors has been responsive and helpful throughout the entire claims process. They’re not just doing the repairs and estimates—they also assist you and give you information about the process. Even though it’s not really their job to explain how insurance claims work, they still took the time to guide and teach me about it.
They are extremely helpful and genuinely willing to assist in all aspects. Thank you, Brooks Motors! I may hate dealing with my insurance, but I’m really glad you’re there to help me through it.
الرد من Brooks Motor Cars
2025.12.08
Thank you, Shyro, for your kind words! We're glad to hear that our team at Brooks Motor Cars in Walnut Creek, CA, could assist you during this challenging time. Your appreciation means a lot to us, and we're here to help whenever you need it.
I was genuinely impressed with Rhett Smith and the personal attention he gave to my situation. I felt confident that Brooks Motor Cars Mercedes would restore my vehicle to its original condition and I wasn’t disappointed. I’m very pleased with the results of my repairs and the shine on my car’s finish.
I highly recommend Brooks Motor Cars Mercedes to anyone that wants quality and peace of mind in vehicle repair and customer service.
Thank you Team
الرد من Brooks Motor Cars
2025.12.08
Thank you, Olive, for your wonderful review! We're glad to hear that Rhett provided you with personal attention and that you're pleased with the results of your repairs. Thank you for choosing Brooks Motor Cars Mercedes in Oakland, CA!
The team was friendly and competent, they gave me a good price, they got it done when they said they would. I will use them again.
الرد من Brooks Motor Cars
2025.12.05
Thank you, Dave, for your kind words! We're glad to hear that you found our team friendly and competent, and that we met your expectations on price and timing. We look forward to serving you again! Thank you for choosing Brooks Motor Cars in Oakland, CA!
I got hit by a deer on Tassajara back in October, and the whole payout process with Tesla Insurance dragged on longer than I expected. While I was waiting, I went to two different auto shops in the area and had really different experiences. Brooks Auto was on a whole different level from the moment I walked in. Their lobby and facilities look so nice that I actually thought the prices were going to be through the roof, especially since I was having a few extra scrapes handled at the same time.
I worked with Patrick, and he stayed in touch through the whole process. He gave me clear updates and a timeline that actually felt realistic. They even finished the car almost half a week early and still apologized like they were behind. Everyone there was friendly and helpful, and the whole experience just felt smooth and straightforward.
What surprised me the most was the quality of the work. My car came back looking better than it did the day I bought it. I had never had it waxed before, but since they repaired both sides they went ahead and waxed the whole thing. The paint match was perfect and even the areas they didn’t work on looked great. It was the first time I picked up my car from a repair shop and felt honestly impressed instead of just relieved to be done.
الرد من Brooks Motor Cars
2025.12.02
Thank you for the wonderful review! We’re sorry your experience began with a deer collision, but we’re glad Patrick and the team were able to make the repair process smooth and stress-free. Finishing early and keeping you informed are things we always strive for, so it’s great to hear it made a difference.
We’re thrilled that the quality of the work exceeded your expectations and that your Tesla came back looking better than new. Thank you for trusting Brooks Motor Cars in Dublin, CA — we’re always here if you need anything in the future!
We’re thrilled that the quality of the work exceeded your expectations and that your Tesla came back looking better than new. Thank you for trusting Brooks Motor Cars in Dublin, CA — we’re always here if you need anything in the future!
I recently had the bumper on my Mercedes-Benz GLK350 repaired, and I couldn’t be more impressed with the service I received. The team went above and beyond from start to finish. Not only did they do an exceptional job on the repairs—the bumper looks flawless—but they also handled all of the insurance coordination for me, which made the entire process completely stress-free.
The communication with Rett Smith was clear, their workmanship was top-notch, and their dedication to customer satisfaction truly shows. I highly recommend them to anyone looking for quality repairs and outstanding service. Thank you for taking such great care of my vehicle!
Thank you again Rett Smith for all you do.
الرد من Brooks Motor Cars
2025.12.01
Thank you, Melvi, for your wonderful feedback! We're glad to hear that you were impressed with our service and that Rett's communication and dedication made the process stress-free. Your recommendation means a lot to us! Thank you for choosing Brooks Motor Cars Mercedes in Oakland, CA!
Luis was amazing to work with. He is honest, knowledgeable, and truly cares about helping customers. He took the time to explain everything in detail and made sure I understood all my options. I trust him and will definitely come back.
الرد من Brooks Motor Cars
2025.11.24
Thank you, Jessica, for your wonderful feedback! We're glad to hear you had such a positive experience with Luis and appreciate your trust in us. Looking forward to seeing you again at Brooks Motor Cars in Oakland, CA!
Brooks Motor Cars did an excellent job restoring my Tesla to its original condition after it was rear ended. I highly recommend BMC if your Tesla need body damage repair!
الرد من Brooks Motor Cars
2025.11.19
Thank you, Erwin, for your kind words! We're glad to hear that Brooks Motor Cars restored your Tesla to its original condition. Your recommendation means a lot to us! Thank you for choosing Brooks Motor Cars in Fremont, CA!
Luis Rodriguez was very helpful throughout the process of repairing my car.
الرد من Brooks Motor Cars
2025.11.17
Thank you, Roslyn, for your kind words! We're glad to hear that Luis was able to assist you effectively during your car repair process. We appreciate your feedback! Thank you for choosing Brooks Motor Cars in Oakland, CA!