Mark and his team came through where other repair companies could not. We called them down again and again and he sent Representatives without making me feel like a nuisance. At last he himself came down and gave us service like we have never experienced before. Since then it is working without a hitch!We are so grateful to him and his team for coming to our rescue at the time where we had little kids and a newborn baby home and needed the hot water so desperately!
I rarely write reviews, but I had to for Mazgan as their team was exceptional from beginning to end. My combo boiler/ hot water heater died suddenly and they put in a new Navien system quickly and efficiently. I could not be happier with the job they did. Special shout-out to Mark and Kenny who troubleshooted several problems that arose because of the set-up of my apartment with true expertise, good humor, and genuine concern regarding getting it done right. It was a true pleasure dealing with them and I could not recommend them more.
Reply from Mazgan Air Conditioning & Heating Repair2026.09.08
Thank you for the kind words, your non-condensing Baxi Boiler replacement was a challenge. The old Combi - Boiler is no longer made, and the technology is no longer made.
All the issue from venting, thermostat to condensation line where addressed. We had a good time solving the issues. Truthfully, situations like these is where I’m able to demonstrate our strengths. Thank you for the opportunity.
Yuriy Karpov2026.08.06
I chose Mazgan to resolve a problem with my Navien combi boiler, and I am very happy that I made this choice. The problem turned out to be much more serious than initially expected, and resolving it required several visits by Mazgan's technicians. Although the repair process was more involved than anyone had anticipated, the company continued working on the problem until it was fully resolved.
Throughout the process, the technicians proved themselves to be responsible professionals who worked hard to solve the problem. Mazgan arranged for the necessary parts to be supplied by Navien. In several cases, obtaining those parts at no cost required Mazgan to negotiate with Navien on my behalf. The company was also very accommodating regarding the overall cost of the repairs.
In the end, Mazgan proved to be a reliable company that stands behind its work and can be trusted to see a difficult project through to completion.
Reply from Mazgan Air Conditioning & Heating Repair2026.07.10
Hi! I am glad you contacted us here at Mazgan Air Conditioning & Heating Repair for your HVAC repair. AC going down in summer can be stressful but I am glad we were able to get your AC repaired and going again. Please let us know should you have any questions.
Adam2026.07.08
Called them when my ac started acting up. Forgot the name of the guy who came but he fixed it better than what I was hoping for. I highly recommend these guys. They seem to truly care about the quality of there work
I’ve worked with Mazgan for both new installs and service on our older existing units. The team is stellar. Fast communication; quick service and do great quality work. Can’t recommend enough!
Reply from Mazgan Air Conditioning & Heating Repair2026.07.08
Looking at your history, we’ve been working with you since 2022, we’ve maintained and installed Daikin Ductless units. And also Mitsubishi H2 units which is considered hyper heat.
We are fluent in mini splits, and that’s what this house. we appreciate the review and hope to continue our relationships for the years to come. Thanks Mark Mazgan
Itta Werdiger2026.07.08
Experienced at multiple different styles of HVAC, professional and a pleasure to work with.
Reply from Mazgan Air Conditioning & Heating Repair2026.07.08
I’m flattered by the great compliments… we worked on a Space Back evaporator and an old R 22 system. We were able to find a leak at the Schrader pin. Eliminating the need to change the units. Saving the customers tens of thousands of dollars.
We’re happy we were able to do that, because that is part of our leak test process and procedures.
Reply from Mazgan Air Conditioning & Heating Repair2026.06.19
Thanks for calling us for your HVAC repair. Please let me know if you experience any other issues. Have a great day!
Taylor James2026.05.21
Great company!! So flexible and understanding. They were able to work around our limitations and solve our emergency situation within one day!!! and gave us a wonderful price.
Reply from Mazgan Air Conditioning & Heating Repair2026.06.19
Hi Taylor! Thank you for contacting us here at Mazgan Air Conditioning & Heating Repair for your HVAC repair. Please let us know should you have any other issues. Have a wonderful weekend!
Anthony P. Ursino2026.05.06
Good communication and good technician. Thank you!
Reply from Mazgan Air Conditioning & Heating Repair2026.05.10
We appreciate you calling us on your Fujitsu multizone system. We have been working on Fujitsu for over 10 years. I’m also grateful to my technicians and office staff for helping you.
Keep in mind we repair or replace all residential A.C. , boilers, and hot water heaters.
Reply from Mazgan Air Conditioning & Heating Repair2026.06.19
Hi Marjoreen! Thank you for contacting us here at Mazgan Air Conditioning & Heating Repair for your HVAC repair. I am glad you were happy with our services. Have a wonderful weekend!
Lee Hirsch2026.03.05
Mazgan Air Conditioning & Heating Repair deserves every bit of praise I can give. From the moment they arrived, their team was professional, thoughtful, and incredibly respectful of my home. What impressed me most was their ability to quickly and accurately diagnose the problem with my Rheem furnace and overall heating system. Instead of guessing or pushing unnecessary repairs, they clearly explained what was happening, what the options were, and what actually needed to be fixed.
Their honesty and transparency stood out immediately. The repair was done efficiently, the system is now running perfectly, and the whole process felt straightforward and trustworthy—something that isn’t always easy to find in this industry.
Beyond the technical expertise, the team was genuinely kind and patient. They took the time to answer questions and made sure everything was working properly before they left. It’s rare to find a company that combines deep technical skill with this level of professionalism and integrity.
If you need HVAC work, especially with a Rheem system, I can’t recommend Mazgan Air Conditioning & Heating Repair highly enough. Skilled, honest, and a pleasure to work with.
Reply from Mazgan Air Conditioning & Heating Repair2026.06.19
Hi Lee! Thank you for contacting us here at Mazgan Air Conditioning & Heating Repair for your Rheem furnace repair. Please let us know should you have any other issues. Have a wonderful weekend!
⭐⭐⭐⭐⭐
I had an excellent experience with Mazgan Air Conditioning & Heating Repair. They came out to fix issues with my water heater, and the service was outstanding from start to finish. A special shout-out to the technician, Kenny Labonte, who was professional, knowledgeable, and extremely thorough. He took the time to explain what was going on, answered all my questions, and made sure everything was working perfectly before leaving. It’s hard to find honest, reliable service these days, and Mazgan truly delivered. Highly recommend them for any heating or water heater needs!
Reply from Mazgan Air Conditioning & Heating Repair2026.02.10
Yes, we are Ao Smith certified… more than that we go out of our way to make sure you’re happy.
I love Kenny, He’s great!
I appreciate the beautiful review. Hope to keep on doing business with you.
Thanks
Mark
Laurin Gagné2026.01.19
TLDR: safe, thorough, educational. 10/10 would call again.
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My in-unit residential heater has been rattling and the filter light has been going off since I moved in (2 years). I've taken it apart (as much as I could) to do superficial cleanings, but to be safe I asked my landlord if I could find a Rinnai-certified technician to complete a professional servicing. I found Mazgan on Google and chose them due to their 4.7 rating.
My landlord's initial concerns with outsourcing from the super was that companies tend to tack on hidden fees/charges. Mazgan did not do this. In advance of our appointment, Mazgan assured me that they were only booking me for a professional servicing appointment (which included opening up the unit, completing a comprehensive cleaning, and diagnostic), and that any issues found would not be addressed in that appointment but rather a 2nd appointment would be recommended if necessary.
Thankfully, nothing was wrong with the unit (besides the fact that it has literally never been cleaned 🙃). Zaki, the technician, was extremely thorough. He cleaned the unit for nearly 2 hours, was very quiet and gave me a heads up when something would be noisy (which enabled me to work-from-home in peace), showed me photos of how clogged the vents were with dust/grime, and provided a lengthly and clear explanation of how the machine works and the importance of cleaning/how accidents can happen if not.
They showed up when they said, charged what they said, and completed what they said.
First things I did once Zaki left were to save Mazgan's number, purchase a carbon monoxide detector, and leave this review.
Reply from Mazgan Air Conditioning & Heating Repair2026.01.20
Laurin, thank you for the detailed review. We’re glad Zaki was able to identify the issue, complete the work as promised, and explain the safety side—including how buildup can create real risks if not maintained.
You also interacted with Adam and myself, and we appreciate the professionalism from you and the management company. Our team services and supports many manufacturers (including warranty work), and we stay current through ongoing trainings so we can handle issues correctly the first time.
Thanks again for choosing Mazgan A.C. & Heating Repair—we’re here whenever you need us.
Best regards, Mark Mazgan
Shay L2026.01.14
The 2 men that came were very nice and explained everything that they were doing in my boiler. I would definitely recommend them as well as use their services again. Baxi combi boiler....
Reply from Mazgan Air Conditioning & Heating Repair2026.01.20
Thank you so much for taking the time to share your experience, Shay.
At Mazgan Air Conditioning & Heating Repair, we truly appreciate your kind words. We’re glad our technicians were able to clearly explain the work being done and ensure your Baxi combi boiler was properly serviced. Our team takes pride in being professional, thorough, and respectful, so it’s great to hear that came through during your visit.
Thank you again for the recommendation. We look forward to assisting you with any future heating or boiler needs.
Ernesto Whittaker2026.01.12
Outstanding installation of a new boiler, to include all pipes and electrical components.
System is operating like it should.
Reply from Mazgan Air Conditioning & Heating Repair2026.01.20
Thank you for your review, Ernesto.
At Mazgan Air Conditioning & Heating Repair, we’re glad to hear you were happy with the installation of your new boiler, including the piping and electrical components. Providing high-quality workmanship at a reasonable price is very important to our team, and we appreciate you recognizing that.
Thank you for choosing Mazgan. We look forward to being your go-to company for any future heating or boiler needs.
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