Found our BrightLife broker Mark via a link from MoneySavingExpert. From the first contact to successful completion of my daughter’s first home purchase he was friendly, courteous, responsive to all our enquiries and hugely supportive through a process that became very stressful as the stamp duty increase loomed. Clear, written explanation of our options and the reasons for his recommendations and always willing to give lenders or solicitors a nudge on our behalf when required. Highly recommended.
What can I say. Mark has been there every step of the way. He was so professional and helpful. Making sure I understood everything and made the right choices. I have no hesitation in recommending Bright Life they are a superb company. Not only professional but personalable. Thank you Mark.
From start to finish, Mark provided us with outstanding service. In obtaining an Equity Release Mortgage, he had a wealth of knowledge and expertise. Mark assisted us throughout the whole process. Calls were answered very promptly. There were regular conversations to update us on progress. It has been gratifying to have him supporting us in finally achieving our purchase of a holiday lodge in Cumbria. I cannot recommend him highly enough.
When we approached Bright Life for advice, it wasn't something they offered, but they directed us to someone who could help us. They listened to what we wanted, and ensured the people they directed us to, could offer exactly what we needed.
I would definitely go to them in the future, if we require something they are able to help us with.
Clear information and good advice given by Mark at Bright Life . Will definitely recommend to anyone I know looking for this service.
Reply from Bright Life Mortgages
2023.05.18
Thank you so much Sue, it's a pleasure to work with you. Please let me know if you need any support in future. :)
Mark Wainwright has been working for a while now sorting our mortgage on our new build property. He has been totally professional throughout the process even sorting our insurance when i was having problems arranging it. He has gone above and beyond to get us where we are now. I would recommend Mark to my friends and will certainly be keeping him in mind for the future. Thanks again for everything Mark.
Great service throughout. We cannot recommend Mark highly enough. Thoroughly professional.We felt that he really listened to our needs, gave us realistic and sensible advice and offered us a range of options to consider. Mark spent lots of time talking us through the different choices We never felt rushed and we never felt under any pressure to proceed. We were very anxious/reluctant initially to ask for advice as we didn't want to feel railroaded into making decisions that weren't right for us. This couldn't be further away from our experience. The advice was freely given, with no expectation that we would be expected to proceed. From the advice we were given we were able to make an informed decision that was best for us (in fact this was not to go down the equity route at this moment in time). I have no hesitation at all in recommending Bright Life. They were a brilliant help to us.