Very knowledgeable. The service is great. All the employees are friendly and accommodating. They treat you like family.
Reply from Bridgewater Motor Works Ltd
2025.07.07
Hi Barbara,
Thank you for your review and continued support! We’re so glad we’ve been able to meet your needs, and we look forward to welcoming you back soon.
Thank you for your review and continued support! We’re so glad we’ve been able to meet your needs, and we look forward to welcoming you back soon.
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My son was having issues with his 2000 Audi TT instrument cluster. It’s sat for a while until we came across the guys at Bridgewater motor Works. Stopped in to talk with Tom and Jason was very impressed with the amount of years in knowledge and experience working in the shop. When a vehicle is 24 years old parts are harder to find, they were very successful in completing this task. so glad our paths crossed, thank you
Reply from Bridgewater Motor Works Ltd
2024.03.18
Glad to help. Years of relevant experience, the factory scan tool, and employees that care equals a satisfied customer. Because this vehicle was a 2000, the parts required took longer than desired to obtain. We thank Paul and his son for their patience.
They did a great job repairing & servicing our BMW GT & ML350 Benz.They're well versed in repairing: Volkswagen's, Volvo's, Audi's & other vehicles; Just watch out for their 4½ pound guard dog, Buddy..😂🤣..they have an amazing team all on-site, & they also have a small fleet of loaner vehicles, if needed...just ask.
Reply from Bridgewater Motor Works Ltd
2024.11.08
Thank you for the fantastic review! We loved being of service to you and hope we can assist you the next time your vehicle needs service. Buddy, our 4 1/2 lb. guard dog, will be waiting for you when you return next.
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Great service, can't beat the price, very fast and efficient, did what they had to do, did not try to upsell me anything more
Reply from Bridgewater Motor Works Ltd
2025.05.28
Thanks Fran! We appreciate your business and look forward to working with you the next time your Sprinter needs attention.
Bridgwater Motor Works is staffed by the most competent, skillful and caring people you could ever want working on your vehicle. I highly recommend them.
Reply from Bridgewater Motor Works Ltd
2024.10.28
Dear Grace, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
If you have a Mercedes or bmw dont ever think of going to a Dealer for service again. This small personalized shop has BOSCH CERTIFIED technicians and all the diagnostic tools they need to do the job. I have been bringing my cars here for over 30 years. They are the best. And their prices are so much better than at a dealership.
Reply from Bridgewater Motor Works Ltd
2025.04.28
We are overjoyed that you appreciate our effort to give you the best service possible. We are honored to see that Bridgewater Motor Works is the recipient of your first Google review. Thanks again Greg!
I have been going to Bridgewater Motor Works for 3 years. They are extremely knowledgeable, helpful, pleasant and most importantly honest and they do not price gouge. I highly recommend!!
Reply from Bridgewater Motor Works Ltd
2025.04.28
Thanks Anne. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
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Fantastic customer service and professional car care! Tom, Jason and crew diagnosed my Saab’s ignition trouble quickly and I had my car back in “no time”! I highly recommend Bridgewater Motor Works!
Reply from Bridgewater Motor Works Ltd
2025.04.18
Hey Chuck, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Owning a BMW ain't cheap but the folks at Bridgewater Motor Works always keep it pleasant and professional.
Reply from Bridgewater Motor Works Ltd
2025.04.15
Thank you so much for your support! We’re so glad you had a positive experience with us. We love hearing from our customers and are excited to continue working with you.
I commend your business on the exceptional service I received. My BMW's performance is now optimal, and I appreciate the meticulous care taken with my vehicle. Furthermore, the repair costs were reasonable and fair. Your shop is now my preferred service provider for my BMW, and I value your expertise.
Thank you so much!!
Reply from Bridgewater Motor Works Ltd
2025.04.08
Dear Varnie, thank you for sharing your experience with us here at Bridgewater Motor Works! If there’s anything else you need, please contact us.
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I tried to get my Volvo repaired to get an Inspection Sticker at another garage. It had engine codes. After over a month of trying to get it fixed, I picked it up and it was running terrible. I took it to Bridgewater Motors and they had it fixed and ready in short time. These folks know what they are doing.
Reply from Bridgewater Motor Works Ltd
2025.03.17
Dear Lisa, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. At least next time, we won't have to correct attempted repairs performed by mechanics that should consider a profession change.
Recently I got running boards installed on Mercedes. The price was way less than what mercedez dealer was quoting me. Tom and his team did an amazing job. I am very happy with the job. Everyone was so friendly, courteous and polite. They gave me regular updates and they get the job done within the time frame.
Great guys!!
Reply from Bridgewater Motor Works Ltd
2025.03.15
Dear Gary, thank you for letting us and the community know about your fantastic experience with us! Be assured that our goal is to always provide superior customer service. Likewise, we stive to expertly perform timely diagnosis and repairs using the same O.E. equipment and information used by the new car dealers. Unfortunately, Bridgewater Motor Works cannot make your European vehicle cheap to own. For 41 years, unlike some of the new car dealers, we have provided our services at a fair price. Over the same period, as the ownership of Mercedes and BMW new car dealerships have changed, their prices have gone from somewhat expensive to excessively greedy. We commend you for doing your homework on pricing and hope to see you again soon.
The only place I will take my classic Mercedes to be serviced & cared for. They keep my 50 plus year old beauty running as well as it did when first driven off the showroom floor. This shop is rare in today’s world. So appreciative of their expertise & professionalism.
Reply from Bridgewater Motor Works Ltd
2025.03.03
Hey David, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
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