Cross Heating and Air Reviews

Dan Robinson 2026.01.19

     

Matt Thompson came over and did fall maintenance last Dec 11. Very punctual and thorough. Been with Cross H&A for years. You want it done right, you’ve found the right place.

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Reply from Cross Heating and Air

Thank you, Dan, for your kind words! We're glad to hear that Matt provided you with punctual and thorough service. Your continued trust in us is greatly appreciated. Looking forward to serving you again!

Roy Fox 2026.01.14

     

They are very responsive and do a great job at a reasonable price .. I would recommend this company to anyone!

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Reply from Cross Heating and Air

Thank you, Roy, for your wonderful feedback! We appreciate your recommendation and are glad to hear you found our service responsive and reasonably priced. We look forward to serving you again!

Katelyn Cross 2026.01.07

     

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Reply from Cross Heating and Air 2026.01.07

Thank you, Katelyn, for your positive feedback! We appreciate your support and look forward to serving you again in the future. Your satisfaction is our top priority at Cross Heating and Air.

Reece Watson 2026.01.07

     

Affordable and reliable! Shows up when they say they will. Fast and efficient, trustworthy as well. Would highly recommend.

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Reply from Cross Heating and Air 2026.01.07

Thank you, Reece, for your wonderful feedback! We're glad to hear you found our services affordable and reliable. Your recommendation means a lot to us. We look forward to serving you again!

Kerry Zepess 2025.12.27

     

Just before Thanksgiving my heat went out. Cross heating and air came to my home to fix my unit. After showing me the issue, and discussing my options, I decided buying a new unit was the best option. They came out and installed my unit, even though it was cold and raining. Thank you Cross heating and air for ensuring my family and I would be warm during the cold months. The services were outstanding!!! Thank you to team for your assistance!

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Reply from Cross Heating and Air 2025.12.27

Thank you, Kerry, for your wonderful review! We're glad we could assist you in ensuring your home stays warm during the cold months. Your satisfaction is our priority, and we appreciate your trust in our services.

Michael Sheppard 2025.11.18

     

Cross heating and air came today to service my heater. My service tech name was Matt Compton. He arrived at the time that he said he would arrive. Matt is very nice person. He did a great job with my heater and I can’t wait to have them service my system next year. Ifyou ever need anyone to service your system, please call Cross heating and air. The owners name is Brandon.

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Reply from Cross Heating and Air 2025.11.18

Thank you, Michael, for your wonderful review! We're thrilled to hear that Matt provided excellent service. We look forward to assisting you again next year. Your recommendation means a lot to us!

Teresa Phillips 2025.11.07

     

Brandon was able to come look at our system the same day I called, was knowledgeable about what we needed and had our 2 new units installed just a few days later. Very happy with the service we received!

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Reply from Cross Heating and Air 2025.11.07

Thank you so much for your kind words and allowing Cross Heating and Air to replace your systems. If you need anything please reach out anytime.

Anita Fesmire 2025.11.07

     

We called Cross Heating and Air to install our new gas logs. Matt came out and did a wonderful job installing our logs. We were very pleased with the prompt service and the reasonable fee. I highly recommend Cross Heating and Air.

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Reply from Cross Heating and Air 2025.11.07

Those logs are so beautiful!!! Thank you for allowing us to install them for you. If you ever need anything please reach out anytime.

John Taylor 2025.10.09

     

Awesome maintenance and follow up.

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Reply from Cross Heating and Air

Thank you, John, for your fantastic review! We're thrilled to hear you appreciated our maintenance and follow-up services. Your satisfaction is our priority, and we look forward to serving you again!

PinkTiger Edica 2025.09.15

     

We just pulled into town last night. We noticed there wasn’t air coming out of any of the registers. I googled for help. Y’all had high reviews & so glad we called you. Matt showed up within 20 minutes of calling. We will definitely be customers this day forward. Matt was a true professional & made sure the system was working again. Thank you!!!

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Reply from Cross Heating and Air

Thank you for your wonderful review, Kelly! We're thrilled to hear that Matt provided prompt and professional service. We look forward to serving you again in the future!

Thomas Wells 2025.08.28

     

Matt was very knowledgeable and professional with the servicing of my unit.

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Reply from Cross Heating and Air 2025.08.29

Thank you, Thomas, for your kind words! We're glad to hear that Matt provided you with knowledgeable and professional service. Your satisfaction is our priority, and we appreciate your support!

Ray Stewart 2025.08.22

     

Arrived on tim, inspected and replaced worn parts. Very professional. Very satisfied.

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Reply from Cross Heating and Air

Thank you, Ray, for your positive feedback! We're glad to hear you were satisfied with our timely service and professionalism. Your support means a lot to us at Cross Heating and Air.

David Essary 2025.08.21

     

Best customer service and will explain everything they did

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Reply from Cross Heating and Air

Thank you, David, for your outstanding review! We take pride in providing exceptional customer service and clear communication. Your satisfaction is our priority, and we look forward to serving you again!

Beth Higdon 2025.07.28

     

The service was rendered quickly after request. The technician was professional and friendly. Very pleased !

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Reply from Cross Heating and Air

Thank you, Beth, for your wonderful feedback! We're thrilled to hear that our technician provided quick and professional service. Your satisfaction is our priority, and we appreciate your support!

vanessa cox 2025.07.14

     

I cannot say enough good things about this company. Brandon is always quick to answer and moves as quickly as possible to get my heat or air back up running. Finally got a new unit this year and they did a wonderful job installing. They worked hours in the heat to get my kids the air going. Thanks Brandon and Matt!

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Reply from Cross Heating and Air 2025.07.15

Thank you, Vanessa, for your wonderful review! We're thrilled to hear about your positive experience with Brandon and Matt. Your satisfaction is our priority, and we appreciate your support for Cross Heating and Air!

Barbara Garcia 2025.06.24

     

Great experience with Cross Heating and Air. They came quickly and fixed our air conditioner.

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Reply from Cross Heating and Air

Thank you, Barbara, for your wonderful review! We're glad to hear you had a great experience with our team. Your satisfaction is our priority, and we appreciate your support.

BRENDA MCKEEN 2025.06.23

     

Quick, efficient, and honest service!

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Reply from Cross Heating and Air

Thank you, Brenda, for your wonderful feedback! We're thrilled to hear you found our service quick, efficient, and honest. Your satisfaction is our top priority, and we appreciate your support!

TONY ROGERS 2025.06.13

     

Cross Heating and Air is dependable and trustworthy. They always respond quickly to all my needs for all my properties. Very courteous and friendly staff. Thanks for getting the central heating and air unit installed quickly at 164 Dixie Street today.

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Reply from Cross Heating and Air 2025.06.17

6/17/25: Thank you, Tony! I truly appreciate your kind words. I'm glad we could help with the quick installation at 164 Dixie Street, and we’re always here to respond to your needs with the same dependable service. Your continued trust in us means a lot!

Peggy Wentworth 2025.06.12

     

Repaired broken wire in installing thermostat. Were VERY courteous and wore covers over shoes inside. I will use again.

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Reply from Cross Heating and Air 2025.06.12

Thank you, Peggy! We're delighted to hear you appreciated our courteous service and attention to detail. We look forward to assisting you with your HVAC needs again in the future.

David Hoover 2025.06.12

     

Great Job and working great ! Replaced our old 22 year non -cooling unit.

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Reply from Cross Heating and Air 2025.06.12

Thank you, David! We’re thrilled to hear you’re satisfied with your new unit. Your feedback motivates us to continue delivering quality service to our community. We appreciate your trust in Cross Heating and Air!