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Reviews ( 223 )
Saatwik Ram Padmasola
2024.07.22
I can literally recommend BITS bournemouth to anyone who would want their data recovered from hardisk, they’re just toooo good and very ethical… right from running diagnostic and recovering it every step is very professional and i got my data recovered safely.
Staff are very helpful and kind. It might sound expensive for the first time but if you just walk down the road there’s this store named iCrack where they do not know how hardisks run, they do not know if it is degraded or anything they just quote whatever price they’d want. I looked up for other stores and found BITS and it turned out to be a gem. Highly recommend!
Thanks so much for choosing us Saatwick. What you see is the difference between a store that outsources everything, and a store that is run by experienced technicians, which is why we are able to quote a fair price and give you honest advice upfront - and more importantly save your data.
It's wonderful to know you got your data back safely and felt well taken care of! We hope to see you again if you have any other IT issues that need sorting out.
tom Collins
2024.07.14
Speedy repairs and amazing that they could repair the screen on my Mac for the price they charge
Glad to be of service Tom, thanks for choosing us for your Mac repair
Martyn Evans
2024.07.13
Amazing experience, an amazing customer service. They picked my MacBook up via Royal mail on the Thursday. They messaged me to say they were waiting for the part and it would be a few days by Wednesday morning. I had my MacBook back fixed to a high standard. Communication was amazing from start to finish.
Dorien Kip
2024.07.05
Great friendly service - clear in communication and helpful to solve the problem with the laptop quickly. Can recommend!
Thanks, Dorien! We're delighted to hear our team could assist you swiftly and effectively. Your recommendation means a lot to us.
Oliver Hayes-Newington
2024.07.05
Very quick response for MacBook replacement battery. Part was ordered in within 2 days and I took my MacBook in the next day and it was ready in under 2 hours. Very professional service, great value compared to Apple direct and great staff reaction online and in person. Would definitely use again for any Mac repairs and will recommend to any of my family, friends and contacts.
Thank you, Oliver! We're thrilled to hear you had a great experience with your MacBook battery replacement. We appreciate your recommendation and look forward to assisting you with any future repairs.
Maddison Pointer
2024.07.01
I’ll recommend anyone to these guys from now on. I took my MacBook Pro with a damaged screen to get repaired the same day I got the quote and it was done the day after, fast repair fast response very professional and even got pack of chocolates when I collected. Lovely company. Highly recommend!
Thank you, Maddison! We're thrilled to hear you had a great experience. Your recommendation means a lot to us. Enjoy the chocolates!
Paul FG
2024.06.26
Amazing service. Screen on my Macbook was repaired to a high standard and returned to me within 48 hours. Excellent value too compared to other options.
Thank you for taking the time to leave a review Paul, glad we could help
Laila Bray
2024.06.18
Fixed my MacBook Air screen quickly - very happy!
Thank you, Laila! We're glad to hear you're happy with the screen repair on your MacBook Air, hopefully, you won't need to use us again too soon, but we'd be glad to help you again if you do!
M4r133
2024.06.09
Unfortunately, (due to clumsy daughter), 2nd time I’ve used the service and had no hesitation. The process is simple, quick, and the quality is top notch. I opted to drop the computer off at post office just because easier for me. Send QR code quickly that post office accepted. Computer repaired the next day and on its way back once paid for. Not even a minor criticism of the service. If you need a screen fixed this is the only way to go. Thanks again, and hopefully the last time.
Thank you so much for taking the time to leave a review, we are so glad you are happy!
kevin mulveen
2024.06.04
Great service from bits for idiots like me who buy teenage son a MacBook without AppleCare! Bits fixed black screen for way less than Apple. Sent on Friday, delivered back on Tuesday fully working again along with free toblerone!! Highly recommended company.
Thank you, Kevin! We're delighted to hear you had a great experience with us. It's fantastic to know your son's MacBook is back up and running smoothly. Enjoy the Toblerone!
Andre Wyatt
2024.05.16
Great service. Quick and simple collection, very fast repair as well as a great price for the repair too, and my Intel MacBook Pro looks great with its new screen. Would buy repairs from them again
Thank you, Andre! We're thrilled to hear you had a great experience and are pleased with your MacBook Pro repair. Hopefully you won't need our services too soon but we looking forward to serving you again.
KISHOR BHUDIA
2024.05.14
Great speedy service and communication. MacBook Pro screen looking like new again.
Thank so much for taking the time to review us Kishor, glad we could help you with your MacBook.
Samuel Guist
2024.05.11
Unbelievable service! Macbook Air M1 screen fixed in 2 days and returned like new. Much cheaper than Apple’s quote (which was basically you may as well bin the laptop!). Free delivery, posted within minutes of payment (also payment after fix!), really well packaged (nice free chocolates too, thanks!), great customer service. Honestly can’t rate highly enough!
We're thrilled to hear that you had such a positive experience with our service, hope you enjoyed the chocolates! If you ever need assistance in the future, don't hesitate to reach out. Thanks again for your support!
Frida
2024.05.09
Brilliant, professional and quick service!
Glad you were happy with our service Frida, thank you for choosing us to repair your MacBook.
Rohith Reddy
2024.05.03
Absolutely fantastic service. No one can beat them in the prices they quote, in the care they take for your product, in communicating the progress of the repair. They even handle parcel and postage of your laptop both ways in the same price quote, how cool is that. My macbook screen was broken and all it took was 2 days for them to repair and post it back. They also provide 1 year guarantee for the replacement, Apple gives only 90 days. Thank you team BITS, you are amazing.
Thank you so much for your wonderful review! We're glad you were satisfied with your experience and that our warranty gives you peace of mind. Hopefully you won't need to replace a screen anytime soon, but when you do we'd love to have you back!
Thanks for choosing bits
Clint Booysen
2024.05.02
Painless experience. Thank you bits
Pleasure to be of service Clint, thank you for choosing us for your MacBook repair.
Jon Beaumont-Pike
2024.05.01
Great service, timely repair of my MacBook Pro screen. Highly recommend!
Thanks for the awesome review Jon - we're delighted you're happy with our service and repair. Appreciate the recommendation!
Carl Bowen
2024.05.01
Fantastic company. Sent my laptop in to be fixed on a Monday ( picked up by royal mail) I received my repaired laptop back on Thursday. Couldn't recommend this company highly enough.
Thank you so much for your glowing review Carl, so glad you were happy with your Mac repair. Kind Regards, the bits team
Aoife Fae
2024.05.01
Sent my MacBook to be repaired and the process was very quick and easy. Received a label to ship, and once it was received they had it repaired and sent back within a couple days good as new. Definitely recommend for Mac repairs.
It was a pleasure to repair your Mac Aoife, thanks for choosing us.
Graeme Moir
2024.05.01
Great service and turned around in a few days. Quality replacement screen for my MacBook M1, good as new, highly recommend.
Glad we could help Graeme, If you ever need anything else, don't hesitate to reach out. Thanks again for choosing bits!