Hi Werner, thank you so much for your review. We’re glad to hear that you had a great experience with Bosun. We truly appreciate your support and recommendation. We hope to see you again soon!
Craig Naidoo2026.10.31
Great service, will definitely recommend your service
Hi Craig, thank you so much for your review. We’re glad to hear that you had a great experience with Bosun. We truly appreciate your support and recommendation!
Kevin Naidoo2026.10.18
Brian was an absolute pleasure to deal with.Went out of his way to assist
Hi Kevin,
Thank you for taking the time to leave us a review! We're so glad to hear that you had a great experience. We really appreciate your feedback and hope to see you again soon!
Genesis Construction SA2026.10.17
Lerato Kokwadi in Internal sales is my contact person. She is always willing to help me quickly in an urgent situation. If she isn't available there is a delightful young man, Odirile (Odi) Letebele who jumps in immediately and provides me with the info I need. They are both highly valuable employees from my perspective - and the client's perception is the one that counts! I sincerely hope that Bosun recognises this. HOWEVER. The people they report to and need to consult, are a different story all together. I would say the Organisation has become arrogant and oblivious to the realities of the industry and the market. I am certain that is NOT what the founders, David Wertheim Aymes and Ian Strydom envisioned when they started this business. What a sad indictment on the current management team 😔
Thank you for taking the time to share your feedback. We appreciate your kind words about Lerato and Odirile, as well as your honest feedback regarding your overall experience.
We take your concerns seriously, and a manager will be in touch to better understand your experience.
Hi Jabu, thank you for your feedback. We appreciate it. We hope to see you again soon!
严忠2026.09.18
This company is really great - they have excellent customer service, deliver on time, and meet customer needs. I'm Chinese and I was worried about being treated poorly abroad, but this company didn't discriminate against me at all. They were very responsible - they only delivered after I paid in full. I was also worried that they might receive the payment and then take their time delivering, but that never happened at all. This is a really good company.
Good day,
Thank you for your feedback. We appreciate it. We hope to see you again soon!
Monique Olivier2026.09.02
Sent an email inquiry early this morning for a rather large quantity of paving bricks that I need a price on, it is now 18:12. I have not received any reply as yet. That is bad customer service, and poor communication. Not the way a business should be run. Communication is key, and any business is good business in today's economy. And looking at some of these reviews, I am glad I did not go with Bosun Midrand.
Always a pleasure dealing with Lynette.
Her prompt service on getting out quotes is valuable to us in having a quick turnaround on quoting the client.
We love her clear communication and follow up's before, during and after a project.
The receptionist is extremely rude snd arrogant. Like she doesn’t want to be there. Reception is the face of the company and should be warm, welcoming and RECEPTIVE. I took my money to the other paving supplier (Smartstone) across the road and their service was much better!
Appalling service from start to finish. I made a simple mistake and ordered the wrong colour, then placed a second order for the correct one — which staff failed to notice. For that, I was hit with a handling fee, a delivery fee, and a special order fee.
When I asked about a refund, I was told refunds "aren't part of their policy" — despite the company having a standard refund document. I then submitted that very form, only to be told I now needed to provide my bank statements, even though proof of payment had been perfectly acceptable when I placed the order.
Over the course of a week I made five separate requests to speak to a manager. Not one call back.
A simple, honest mistake turned into a week of shifting requirements, junk fees, and being ignored. I'd think twice before ordering from Bosun.
Verified Company
