BostonProScooter Reviews

jason vega 2025.10.15

     

Great purchasing experience, they put together the MAX G3, helped me activate it up in-store, and then were patient with me on the phone when I called for assistance on a couple of early technical issues I encountered. Their advice was solid and they offered me to come back in and switch it to another unit if I lost confidence in the product. It ended up being "glitchy" bluetooth connectivity stuff outside of their control, and I would highly recommend purchasing or servicing your scooters here. Thank you gentlemen!

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Reply from BostonProScooter 2025.10.16

Thank you, Jason! We're thrilled you had a great experience and appreciated the support. Your recommendation means a lot. If you ever need more assistance with your scooter, feel free to reach out. Enjoy the ride!

Johan Perez 2025.10.14

     

Gabe was super fast, absolutely recommend!

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Reply from BostonProScooter 2025.10.15

Thank you, Johan! We're thrilled Gabe could assist you so quickly. Your recommendation means a lot to us!

Dan Callahan 2025.10.14

     

Quick service and fair prices. John fixed my flat tire in about 15 minutes, and didn't even laugh at my sad attempt to do it myself with 15 tie ties around my tire.

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Reply from BostonProScooter 2025.10.15

Thanks for sharing your experience, Dan! We're glad John could help you out quickly—your creativity with the tire made our day! If you need anything else, don’t hesitate to stop by.

Mikey Abercrombie 2025.10.11

     

Captain Jay was a tremendous tour guide!! 10/10 🔥👍🏼🔥 Couldn’t have asked for a better guy! GIVE THAT MAN A PROMOTION ASAP

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Reply from BostonProScooter 2025.10.12

Thanks for the amazing feedback, Mikey! We’re thrilled you had such a great experience with Captain Jay. Your kind words mean a lot, and we’ll make sure to pass them along to him!

Julia Mizo 2025.10.11

     

Best service. Super nice and fixed my scooter in five minutes! They even explained to me what was the issue so now I know what to do in case this issue happens again!

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Reply from BostonProScooter 2025.10.11

Thank you, Julia! We're thrilled you had such a positive experience. Glad we could help get your scooter fixed quickly and provide some useful tips. Let us know if you ever need assistance again!

Abby S 2025.10.11

     

Verified

Highly recommend! Captain Andrew was excellent! He was personable, knowledgeable about Boston history, and made us feel safe. Would absolutely recommend! The one hour tour was perfect, not sure my family and I could go longer.

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John W 2025.10.11

     

Verified

Awesome way to spend 2 hours on a Segway - Best Way to see Boston ! If you have a desire to have a FUN and FUNNY and Educational tour of Boston, then you and your spouse / family should definitely book a 2 hour tour with this excellent company. My wife and I left the tour boat at 8:30 am, and took a 17 dollar Uber to this convenient downtown Boston location, and did the 2 hour tour, and then took a 12 dollar Uber car ride to the airport for our 3:30 pm flight home. Our guide, "Thomson", was funny, witty, and very very safe. He taught 3 others in our group who had NEVER ridden a Segway, and he had them driving safely after a 5 minute lesson. Segways are amazing and very safe ! My 4th Segway tour of major USA cities. THIS IS AN AWESOME EXPERIENCE, so sign up and go !!! I'm an ER doctor, and the guide was very focused on safety first, and fun and education 2nd ! You'll love it ! jw

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Richard Langella 2025.10.10

     

Gabe really took care of me I had dropped my e move off for flat tire and didn't get a call for a month that it was done so when I picked it up I noticed my tire was low so he filled it then I go to use it and the tires flat again so I went today and they replaced it for free today and totally took care of me. I love this place only place I go. Go get an e move there fast fully suspended and go 40 miles.

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Reply from BostonProScooter 2025.10.11

Thanks for sharing your experience, Richard! We're glad Gabe could assist and make things right for you. It's great to know you love the service and enjoy your e-move. We appreciate your trust and support!

Josh E. 2025.10.10

     

Do this!

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Reply from BostonProScooter 2025.10.10

Thank you, Josh! We’re thrilled to hear your feedback and appreciate you taking the time to share your experience. Let us know if there’s anything we can do to make your next visit even better!

Steven S 2025.10.10

     

Verified

Boston in a nutshell Thomson was a great guide! What a great way to see the city and hear interesting facts about its history! Highly recommend!

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Hue Thigpen 2025.10.09

     

Very fast and dependable work.

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Reply from BostonProScooter 2025.10.10

Thank you, Hue! We're thrilled to hear you found our work fast and dependable. Your feedback motivates us to keep delivering great service!

Jesse Newman 2025.10.08

     

Wizard and Magicians at this shop!! Outstanding service!

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Reply from BostonProScooter 2025.10.09

Thank you, Jesse! We're thrilled you enjoyed the service. Your words mean a lot to us and motivate us to keep delivering magic every day!

Pete Davies 2025.10.08

     

Verified

Excellent experience Excellent trip, lasting 2.5 hours. Rick was a great guide, and we felt safe throughout the ride. Plenty of stops for photo opportunities, and a couple of breaks to rest weary legs. Would definitely recommend.

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Alabama_dude 2025.10.08

     

Verified

Amazing Segway ride with rick Amazing Segway ride tour with rick. He was a gracious host and very informative about Boston sites. Rick took care to keep us safe on Boston streets. 90 percent of tour was in bike lane but 10 percent you sometimes had to ride in traffic. Rick kept us safe.

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Matt Fielder 2025.10.08

     

Verified

Embrace your inner dork... don the helmet and just go with it. Great fun. Knowledgeable guide. "Captain Jay" did great job. Weather didn't cooperate but the complimentary ponchos were very much appreciated.

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Denis Jauregui 2025.10.06

     

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Reply from BostonProScooter 2025.10.07

Thank you, Denis! We truly appreciate your support and are glad you had a positive experience. If you ever need anything, feel free to reach out!

Keena S 2025.10.06

     

Verified

5 stars for Rick Rick the tour guide was amazing. Extremely knowledgeable and considerate of time and places for tour. We were able to see the common areas of Boston and the Charles River.

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Artofsmiles O 2025.10.06

     

Verified

Last minute tour , great for your buck . Amazing Experience . Andrew was awesome . Highly recommend if you need a quick last minute tour , quality Info provided and knowledgeable tour guide .

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Paul L 2025.10.06

     

Verified

10/10 would do again If you’re looking for a fun way to experience Boston, look no further! This was so much fun and a great way to get around the city and learn the history. Couldn’t walk freedom trail too well due to medical issues and this really came in handy. Rick was also a fantastic tour guide that made this a wonderful experience!

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OnAir400316 2025.10.05

     

Verified

Such a fun tour! Wow- such a great way to tour the City! Our tour guide Jay was fun and informative. We loved every minute! Definitely recommend this tour!

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