Boss Laser Reviews

MACD 2026.01.30

     

If you're a truck driver, this might help you. Continue to the end of the warehouse, and you can enter on the right. There's plenty of space there to maneuver and park. The staff are very friendly and unload quickly.

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Colby Smith 2026.01.28

     

Great training and technical support from Darrius with boss laser.

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anderson carrasco 2026.01.26

     

Impeccable service, the technician was confident in what he was saying, and answered all my questions. It's quite different buying equipment when you have full online and in-person support. Thank you, BossLaser Team!

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Nix Avem 2026.01.23

     

Thank you, Dorian, for your support and assistance. You helped me troubleshoot the issue with my laser and quickly sent the required replacement part.. I truly appreciate it.

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Dante Siletti 2025.12.31

     

I recently reached out to BOSS Laser’s technical support team regarding an issue with my machine, and I couldn’t be more impressed with the experience. I worked with Dorian, who was incredibly helpful from start to finish. He was quick to respond, clearly knowledgeable about the equipment, and guided me through each step with patience and confidence. Thanks to his expertise, my machine was back up and running smoothly. Excellent support like this makes a huge difference, and I truly appreciate the level of service BOSS Laser provides. Highly recommended.

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Greg Stowe 2025.12.30

     

Dorian was spot on in helping me troubleshoot my issue. He had me back online quickly.

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Paul Grube 2025.12.22

     

We've had a 20w fiber laser for a few years. It has been a very high quality unit. A small issue recently, was quickly remedied by Dorian, who was very helpful!

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Andrea Payne 2025.12.16

     

Dorian, the Technical Support Representative was so incredibly helpful and easy to talk to. He spent multiple hours on the phone with us, showing us how to work through our issues and giving us suggestions and direction of how to fix other problems we've fun into. Not to mention he made himself available to be our contact for any further questions we may have. Wonderful customer service - 10/10.

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Orlando Robleto 2025.12.10

     

Robert called me on time and help me set up my new computer in no time 👏

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Kendall Maynard 2025.12.10

     

Robert Lead Technical Support Representative extremely helpful and knowledgeable.

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Chris Cumberworth 2025.11.19

     

Great customer service!

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Joseantonio Valverde 2025.11.17

     

Boss laser tech was both patient and knowledgeable, was a pleasure discussing all aspects of my new laser.

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Dana Rakus 2025.11.14

     

Shout out to Client Services rep Emily Bixler. I really appreciated her assistance when I needed to purchase a replacement laser tube. Boss Laser also provided excellent tech support. Highly recommend.

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Joyce Billet 2025.11.08

     

I had an emergency issue with my ls3655 laser that i needed help resolving this week. Darius was incredible, he was able to identify the issue and help me through fixing it. I had a great experience and was able to get the machine back to normal very quickly!

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Will Connally 2025.11.05

     

Great customer service. The equipment can be a bit challenging to maintain on your own, but they provide excellent assistance and are readily available.

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Jamie Kohr 2025.10.27

     

Boss Laser tech support was awesome and Robert was very patient with my questions and he got me up and running as a first time user!!

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Racquel 2025.10.26

     

Robert was so helpful and kind the other day. Everyone that I have talked with has been wonderful, they have great people that work at Boss Laser :)

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Chance Bowman 2025.10.17

     

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Steve 2025.10.17

     

Boss Laser Tech support is fantastic, Robert especially has helped me with my HP-5598 several times and is patient and professional!

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Kevin Klix 2025.10.15

     

Robert (Lead Tech Support Rep) at Boss Laser was extremely professional and very knowledgeable and helped me get through a laser trouble we were having at our shop. He solved the issue right away and the entire experience was great. High recommend!

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