bootle book Reviews

Emily Critchley 2025.07.15

     

A great experience for something I usually dread! Two new pairs of glasses at a great price. Really friendly knowledgeable staff. Will be using them again in the future

Useful Report

Reply from bootle book 2025.07.21

Thank you so much Emily for your lovely feedback! We're thrilled to hear we could turn something you usually dread into a great experience. It’s fantastic that you found two pairs you love at a great price, and that our team made you feel welcome and supported. We look forward to helping you again in the future!

Tobi Jackson 2025.05.31

     

Useful Report

Reply from bootle book 2025.09.22

Thanks Tobi!

Cookie Bilbo 2025.01.15

     

The people who work here are lovely, been coming here for years and they are always very polite, friendly and helpful.

Useful Report

Michael Connolly 2025.01.03

     

Fitted my daughter in at short notice for a consultation. Matt the optician was fantastic, did a very thorough eye check. He advised her eyesight was fine but had weak muscles behind her eyes which was causing the double vision. Has written to Gp to ask for referral to hospital to rule out any underlying conditions. Came back to today to collect her glasses, very happy!

Useful Report

Kris Hugh Halbert 2024.12.14

     

Useful Report

Reply from bootle book 2024.12.18

Thanks for the 5 star review Kris!

Jennifer Reid 2024.12.06

     

I recently used Bootle eye care for the first time, I can not recommend them enough. From my initial walk in to register, to appointments, and phone calls they were friendly, and efficient. When it came time to pick out new glasses, the staff were extremely helpful. They made sure I was comfortable with the new frames, making suggestions and offering honest helpful opinions. Even when picking them up, they went over and beyond checking every detail to make sure I was completely happy. I will definitely be a return customer

Useful Report

Reply from bootle book 2024.12.10

Thanks for taking the time to leave us such a great review Jennifer, we really appreciate it!

Debra Smith 2024.11.26

     

Have used optisavers for at least 35 years Always more than happy with the friendly helpful staff and the very knowledgeable opticians

Useful Report

Reply from bootle book 2024.11.27

Thanks for your many years of support and loyalty Debra, we really appreciate it :)

Lara Smith 2024.11.22

     

I’ve been using this opticians for years, and now I trust them with my children’s eye care. They are always friendly and helpful and they’ve always gone above and beyond to help my autistic son when he takes in his glasses to be fixed. During a recent visit to collect glasses, they found out that it was my youngest son’s birthday and offered him a couple of sweets which made his day. Honestly wouldn’t go anywhere else and I can’t recommend them enough! Will continue to use them for many years to come.

Useful Report

Reply from bootle book 2024.11.27

Thanks for taking the time to leave us such great feedback! It's always a pleasure to see you and your children!

mark kelly 2024.11.21

     

Excellent service, professional but most of all friendly with a personal touch. Got my glasses from eye test to having my them on my head in just over 2 weeks later. Be recommended to all that will listen.

Useful Report

Reply from bootle book 2024.11.22

Thanks for the great review Mark, we really appreciate it!

lilian winrow 2024.11.20

     

Excellent service Mark & the staff are always very professional and friendly.

Useful Report

Reply from bootle book 2024.11.21

Thanks for the 5 star review Lilian, we really appreciate it!

Laura Walters 2024.11.11

     

Useful Report

Reply from bootle book 2024.11.12

Thanks for the 5 star review Laura :)

Joro Jorev 2024.10.16

     

Useful Report

Reply from bootle book 2024.10.17

Thanks for the 5 star review, we really appreciate it :)

Ronald Pike 2024.09.28

     

Always professional , courteous and very helpful , nothing is too much trouble

Useful Report

Reply from bootle book 2024.10.14

Thanks for the great review Ronald, we really appreciate it!

R Millar 2024.09.21

     

Excellent service, reasonably priced and friendly staff. Highly recommend.

Useful Report

Reply from bootle book 2024.09.24

Thanks for the feedback, we're very grateful :)

Bronwyn Wilson 2024.09.20

     

Always brilliant service from this amazing team! They have always gone above and beyond to make sure my son got the glasses he really wanted. So patient and kind and amazing at their jobs. Leave with a smile on our faces every time.

Useful Report

Reply from bootle book 2024.09.24

Thanks for the 5 star review Bronwyn, we really appreciate it :)

Francis Mudd 2024.09.19

     

Very efficient and friendly was seen before my allotted time

Useful Report

Reply from bootle book 2024.09.20

Thanks for the 5 star review Francis, we really appreciate it :)

Vikki Mcshane 2024.09.16

     

Fantastic opticians. They handle all of my sons needs brilliantly. Every visit is full of smiles and laughter, extra time is given to entertain my daughter while my son has his eye tests and fittings which makes it easier as a mum of 2. Fast service and loads of helpful advice when needed. Can not fault any part of it

Useful Report

Reply from bootle book 2024.09.17

Thanks for the great review Vikki, we really appreciate your feedback and were more than happy to help! It was a pleasure to see you and your family :)

Tommy Westwell 2024.09.14

     

Helpful friendly staff and very professional and polite. Best around

Useful Report

Reply from bootle book 2024.09.16

Thanks for the 5 star review, we really appreciate it!

Kit Kat 2024.09.11

     

Have been using this branch for many years. The staff cannot do enough for you. Nothing is too much trouble. They constantly go above and beyond. Would never go anywhere else. Five stars isn’t enough !!!

Useful Report

Reply from bootle book 2024.09.13

Thanks for taking the time to leave us such a great review, we really appreciate your many years of support!

Sean P 2024.09.09

     

Great service and very friendly staff

Useful Report

Reply from bootle book 2024.09.10

Thanks for taking the time to leave us such a great review Sean, we really appreciate it!