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What customers say about BOM IT Solutions (BOM Group Ltd)
Recent reviews
BOM provides IT service desk support for our organisation. The whole team are extremely helpful and our service agreement is effectively managed.
Call BOM if you have any IT issues and require support.
BOM deal with any issues very quickly, and there is never an issue. The customer service is excellent, I don’t think it could be any better. Everyone is friendly and nothing is a problem. BOM follow up all the time, and this feedback keeps us up to date with progress on outstanding jobs. This means that impact of anything going wrong on the business is minimal. BOM are on the case without us having have to chase. BOM completed a successful cloud migration project for us, and the transition was quick, and went smoothly.
From the moment BOM IT started supporting us, they have been nothing but helpful. Every person I have dealt with through email or on the phone, have always given great support and followed up when not able to resolve things immediately. Excellent all-round service from people that are experts in IT.
Very great team there and Josh was able to help!😁
Reply from BOM IT Solutions (BOM Group Ltd)
2023.05.30
Thanks for your review Joe, delighted the BOM Team are able to help..call any time you and your team need 0800 038 7222. Best wishes BOM team.
Thanks for Josh’s personal mention too.
Thanks for Josh’s personal mention too.
Really pleased with the support shown to us from the team at BOM who look after FCC business IT services. Thanks for all your help.
Reply from BOM IT Solutions (BOM Group Ltd)
2023.06.02
It’s a pleasure to support you and the FCC business Mark, Many thanks for your feedback.
All the team at BOM are so efficient and friendly! The delivery of Customer Service is great every time and all the engineers are always so polite and professional. Would highly recommend their IT Services!
BOM provide IT services to my company. I use their help desk whenever I hit a snag and I am always impressed by the response. BOM are always quick to respond and quick to find a solution. They are also all very professional and a pleasure to deal with.
Although my issue was very minor & probably down to me being IT useless, Josh helped me very quickly & I have also learnt something new.
I'll openly admit I'm not the most savvy tech user but BOM Support have always shown the greatest of patience which I've tested on a regular basis. External IT support often takes a lot of flack from companies but BOM seem to really know our systems. They always call back when promised and have resolved 100% of my issues to date. Go team BOM!
Worried that my laptop had been hacked I contacted BOM and was dealt with in a sympathetic and professional manner, thorough check of pc done with no hassle or dramas and all now ok.
We have been with BOM for quite some time now and I have to say that they always deliver. This company is always going the extra mile, and that goes for each and every engineer, our account manager and the sales team. Having to work with someone who architect our infrastructure is extremely beneficial as they can jump straight to the problem because they know our system inside out.
Great customer service, excellent help from the service desk as usual, fast and prompt to resolve the issues, very friendly service. Highly recommend BOM IT Solutions.
Frequently asked questions about BOM IT Solutions (BOM Group Ltd)
How many reviews does BOM IT Solutions (BOM Group Ltd) have?
BOM IT Solutions (BOM Group Ltd) has 29 reviews on Trustindex, collected from Google and Trustindex.
What is BOM IT Solutions (BOM Group Ltd)'s average rating?
BOM IT Solutions (BOM Group Ltd) is rated 5.0 out of 5 based on 29 reviews. 100% of reviewers gave five stars.
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