Big Man's Moving Reviews 2026

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4.7 | 1718 total

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avery adams 2026.09.21

I’ve used BMM twice. The first move was a local move, and everything went well. The second move was from Florida to Texas and cost over $13,000 for the full packing and moving service. I followed BMM’s guidelines, watched the videos, and sent pictures of our cabinets and closets. I even left ALL of our patio furniture behind. I was very disappointed that the contents of our 3-bedroom, 2-bathroom home with no garage did not fit on the rented truck. For large/out of state moves, BMM should conduct a site visit to ensure everything will fit. Watching the movers struggle to close the truck gate, I was concerned there would be damage—and unfortunately, there was. Our 75-inch TV was destroyed, even though we paid extra for the TV boxes. Furniture was also damaged, chipped/cracked chair legs, scuffed bed frames, and broken lamps. On the positive side, the dishes and artwork were packed well and arrived intact. The bigger issue was the claims process. We had to deal with CAF Claims, BMM’s third-party claims administrator, which was a horrible experience. BMM did not want to honor the full valuation coverage we had purchased, and their final offer was to just reimburse us the cost of the coverage. Because I was not satisfied with the settlement offered, I chose to pursue 3rd party arbitration and I received 4x what BMM authorized CAF to offer. The entire claims and arbitration process took ~7 months, but the time and effort were worth it to receive a fairer settlement based on the damage incurred. To their credit, BMM stayed pleasant/professional throughout the experience.

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Reply from Big Man's Moving 2026.09.21

Hi Avery,

We appreciate the feedback and if you need anything else we would welcome a phone call.

You signed a private settlement agreement which satisfied our engagement. We would appreciate the removal of this information even though some of it is positive. It's been a pleasure working through this with you and neither one of us received everything we wanted but we agreed on a private matter.

Thank you,
Big Man's Moving

MarcAnthony Rivera 2026.09.21

I would not recommend this moving company. In regards to the business response, the workers themselves explained that the owner would not compensate them for coming to repair the damage after the fact. The owner on the phone also explained that he sets the price for what needed to be fixed regardless if I was to get a quote somewhere else. He is now aware of the tv being broken since I decided to take the tv out after the fact and has not reached out to me to figure out the next best step. He is ready to respond through reviews instead of calling the customer back to make a cordial owner to customer relationship. During our move, our TV was damaged and a wall in our brand-new construction home was also damaged. When we contacted the owner to discuss these issues, we were disappointed by the response we received. Rather than taking responsibility or offering any form of refund or compensation, the owner stated that negative reviews would only hurt his employees and that he did not care about the review itself. He also told us that minor damages should be expected when moving, despite the fact that this is a newly built home. The only solution offered was for us to purchase the paint ourselves and then have his workers return to repair the damage. No refund, reimbursement, or effort to make things right was provided. Accidents can happen during a move, but customer service and accountability matter. Unfortunately, our experience left us feeling that our concerns were dismissed and that the company was unwilling to take responsibility for the damage caused.

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Reply from Big Man's Moving 2026.09.20

Hi Kimberly and Mark,

We apologize that your move back in April did not fully meet your expectations. Our goal is always to provide every customer with a smooth, stress-free move and 100% satisfaction.

Regarding the wall, the damage reported was a small surface scrape that occurred while moving large furniture through a tight area. Following our normal procedure, the crew filled the blemish with spackle before leaving. Once the spackle dried, we recommended touching it up with your matching paint, which would take only a few moments. If you didn't have a paintbrush, our office even offered to reimburse you for one to help complete the touch up.

Regarding the television, we were surprised to read about that concern in your review. We have no record of any TV damage being reported during or after the move, and this is the first time we have been made aware of it nearly three months later.

Our understanding was that your party would be unpacking, setting up, and/or mounting the television after the move.

We appreciate the opportunity to have assisted with your move and are sorry that your lasting impression was different from what we understood after completing your 9 hour job. If you would like to discuss any of these concerns further, we would welcome a call back to our office.

Thank you,

Big Man's Moving

gideon 2026.09.20

They moved my mother and father-in-law to North Carolina and they did an amazing job. The entire job took 3 days and the same 2 employees performed the entire job. The pricing was a flat rate and everything was very transparent. This was a very easy transaction and we will definitely recommend them to all of our friends.

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Cheryl Sayegh 2026.09.19

The guys were efficient, friendly, professional and went out of their way to make sure everything was done correctly. Highly recommend this company!

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Mona Maser 2026.09.16

I would not recommend Big Man’s Moving Company. We paid professional moving prices and were left with broken furniture, a major dent in our staircase, and scrapes, scratches, and dents in every door frames they went through in our brand-new home. Add hidden fees and constant extra charges, and the experience felt like being nickel-and-dimed while our home was being damaged. We were repeat customers after a good previous experience, which makes this especially disappointing. This time, the crew performed more like day laborers than experienced professional movers. They did not use moving straps, removed blankets before entering, and seemed to spend more time explaining why they couldn’t maneuver furniture than figuring out how to move it safely. We’ve had major appliances delivered by a big box store with no issues. So we have a point of reference to just how poorly Big Man’s team was during our move-in. Meanwhile, management repeatedly texted and called throughout the move to explain why the crew couldn’t perform what we considered standard moving tasks. That constant contact was distracting rather than helpful. We needed competent movers and solutions, not ongoing explanations of what they couldn’t do. Don’t mistake a certificate of insurance or frequent “customer service” contact for assurance of quality. Neither translated into careful handling of our home and belongings. The inconsistency is the biggest issue. When they’re good, they’re good. When they’re bad, they’re really bad and you’re left with damage and excuses. We spent a considerable amount with this company over the last month. Unfortunately, you cannot trust this company to consistently complete a professional move or take accountability when they have made a mistake. Do not use Big Man’s Moving Company.

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Reply from Big Man's Moving 2026.09.17

Hi Mona,

We’re sorry to hear that your experience did not meet your expectations.

Our services are billed hourly, and all rates are disclosed in advance with zero hidden fees. Since we completed two separate moves for you, we regret that you chose to use our company again if you were dissatisfied with the pricing from the first service.

We moved your belongings both into and out of the storage unit you selected. Before the move, we explained that furniture stored without moving blankets has an increased risk of damage while being handled, transported, and stacked. We communicated this by phone, two emails, two text messages, and in your signed agreement. Unfortunately, you chose not to purchase blankets or provide your own for use while the items were in storage.

If you have any additional questions, please call our office back. We would be happy to review the details with you.

Regards,
Big Man’s Moving

Jennifer McLane 2026.09.15

Their communication was great before during an after the move. They showed up on time took care of my new house, not to scratch walls and we're very pleasant. I'd highly recommend them.

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Hank Nalewajek 2026.09.11

Highly recommend Big Mans moving company. They arrived on time were courteous and professional took great care not to damage our possessions, and we worked with Kia, our initial consult, who helped with the pack and move process and was in constant communication with us.

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Sarah Noles 2026.09.11

Nick and Eric were great.

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Elizabeth Arntson 2026.09.11

I want to say that Eric, Derek, and Jeffery were amazing. First of all these 3 guys showed up early to the job, and they were prepared to get this done. Very professional, gave special attention to precious items, and didn’t waist any time. This company is one that I would highly recommend to anyone looking professional movers.

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Anna Marie Mainiero 2026.09.11

This company was communicative, organized, and professional with every interaction and email. The texts and emails leading up to the move helped so much with preparation. The team who came to complete the move were fast, efficient, and actually fun. It felt like a group of friends were coming to help us out, but they had their own materials to help us further protect our furniture and home. We couldn’t be more satisfied!

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Tonya 2026.09.10

Great experience! Lots of communication throughout the whole process, the guys were excellent and took care of my furniture.

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Denise Caramico 2026.09.09

I have used this company for 2 moves from the west coast of Florida to the east coast of Florida. Not only did they have the best rates, prices of boxes, bags were listed therefor, there were no surprises in cost. Move. I’ve I had 3 movers, they were wonderful, 2nd move I had 2 movers, one from the previous move. They were quick, efficient and so extremely polite and accommodating, Big Man, you are very lucky to have such hard working young men in your company. The whole experience was positive, and I highly recommend Big Man’s Moving Company.

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Elias Hoffmann 2026.09.08

Second time using Big Man’s Moving Company, and they delivered excellence once again. The guys are strong, incredibly respectful, and handle your valuables with utmost care. You won't find a better moving service in the area.

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Louis Pizzichillo 2026.09.07

Gavin Dejohn and Nick did a fine job. They were careful and worked hard to get our move completed.

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Brian Zapf 2026.09.07

We used Big Man’s Moving for a local move out of our 5-bedroom, two-story home in Wesley Chapel, and from start to finish it was a great experience. It started with the intake. Jonathan, our moving consultant, walked us room-by-room through our house over the phone to put together the quote, and gave us clear guidance on how to prep for moving day so there were no surprises. Josh, one of the owners, also called us and sent us emails to make sure all of our questions were answered. On the day itself they gave us advance notice they were on the way and showed up on time. Our crew was Gavin, Chris, Steven, and David, and they were fantastic. Professional, in good spirits, and genuinely jovial the whole day. You could tell they enjoy the work and enjoy working together, and it showed in how well they moved as a team. They took real care wrapping our items. We had several large pieces coming out of a two-story house with a narrow staircase, and they got every one of them down and out in one piece. They also had great memories for what went where, and when we changed our minds about which room we wanted something in, they were happy to move it again without any fuss. They worked quickly and efficiently and finished in less time than they originally estimated. Highly recommend.

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Holly Zapf 2026.09.07

We had a really great experience with our move! Gavin, Chris, Steven, and David were awesome — friendly, hardworking, careful with everything, and super efficient. They actually finished quicker than we expected, which was such a nice surprise after a long moving day. Everything went really smoothly and they made the whole process feel a lot less stressful. We really appreciated how hard they worked and how easy they were to deal with. Definitely recommend this crew! ⭐️⭐️⭐️⭐️⭐️

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E Fletcher 2026.09.06

We had the best moving crew! We had Eric L, John T and Derek C. They arrived early, handled everything with care and my move was done in 4 hours! My generator didn’t get loaded somehow but I missed it during the final walk thru so it’s partly my fault. Thanks again guys!

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Brian G 2026.09.06

The process was very transparent, the prices were very fair and our moving team was friendly, respectful of our belongings and hustled the intire time. We highly recommend Big Man’s Moving

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Amy Steeves 2026.09.05

I have them 1 star before, because I was upset. But Nick personally made sure to make it right and find the right hardware for my dresser mirror. I was really happy with the crew and how they handled my move…still I’m. Thank you for all your help and laugh and good resolution

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Eric Latimore 2026.09.05

Highly recommend Big Man Moving for all your moves. Very efficient, professional, and friendly.

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About Big Man's Moving

Big Man’s Moving Company & Relocation Specialists is family-owned, licensed, insured and open 7 days a week. Our full services and professionally trained teams perform local & out of state, residential & commercial moving and packing. Our 500+ 5-star reviews are a testament to our goal: to be the best moving company you have experienced!

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