Big Island VIP Reviews

Jon_S 2025.12.08

     

Verified

Volcano tour The tour was Fantastic ! Meeting early in the morning avoided any crowds, and Rob was friendly, knowledgeable, and fun. He took great pictures during the tour and shares them afterwards.

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Reply from Big Island VIP 2025.12.10

Thank you, Jon! We're thrilled you enjoyed the tour with Rob and appreciated the early start to avoid crowds. Glad you loved the photos too—it’s our pleasure to make your experience unforgettable!

Benjamin_V 2025.12.06

     

Verified

Very informative... Very informative experience. Very great to see and experience the different lava features and get a glimpse into the geological history.

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Reply from Big Island VIP 2025.12.07

Thank you, Benjamin, for sharing your experience! We're thrilled you enjoyed exploring the lava features and learning about the geological history. Your enthusiasm means a lot to us.

Melissa_M 2025.11.30

     

Verified

Informative tour Incredible tour even though the volcano did not cooperate. I would recommend this to a friend. It was great!

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Reply from Big Island VIP 2025.12.07

Thank you, Melissa! We're thrilled you enjoyed the tour despite the volcano's unpredictability. Your recommendation means so much to us!

Joanne_S 2025.11.09

     

Verified

Volcanos, Lava Caves, waterfalls- Amazing ⭐️⭐️⭐️⭐️⭐️ Amazing Volcano Tour with Big Island VIP! Our tour with Big Island VIP was absolutely fantastic! Rob was incredibly knowledgeable and shared so many great insights about the island’s volcanoes, history, and culture. He went above and beyond — even acting as our personal photographer for the day and capturing incredible memories. Highly recommend this experience to anyone visiting the Big Island! 🌋📸🌺

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Reply from Big Island VIP 2025.11.11

Thank you, Joanne! We're thrilled you had such a fantastic experience with Rob and enjoyed exploring the Big Island. Your kind words mean the world to us, and we’re so glad we could help create unforgettable memories for you!

Ajit_R 2025.10.05

     

Verified

Rob was friendly,... Rob was friendly, knowledgeable, and had great advice for the rest of our trip. Highly recommended for volcano enthusiasts.

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Reply from Big Island VIP 2025.10.13

Thank you, Ajit! We're thrilled to hear Rob made such a positive impact on your experience. His passion for sharing knowledge truly shines. We hope the rest of your trip was just as amazing!

Sandra_A 2025.10.03

     

Verified

Absolutely incredible! Big Island VIP is the ONLY way to visit Kilauea! Rob and Jodi reached out ahead of time to let us know that the eruption was likely to happen earlier the morning of our scheduled tour. Because we were staying just outside the park and let them know that, they actually met us at 5am, instead of the scheduled time, so that we would see the eruption in the dark and through twilight. After, Rob walked with us the entire tour, took us places we would not have found on our own, and was very knowledgeable and accommodating. Episode 34 of the Halema'uma'u eruption was the most incredible experience because of Big Island VIP. We highly recommend them!

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Reply from Big Island VIP 2025.10.05

Thank you, Sandra, for sharing your amazing experience! We’re thrilled Rob and Jodi could make your Kilauea visit unforgettable. Your kind words mean so much, and we’re so glad you caught the eruption at its peak!

TaraG 2025.09.19

     

Verified

Great Day with Jodi Jodi was excellent guide. Very attentive. We had a truly great time learning all about volcanos and seeing many incredible sights in the park. She took beautiful family pictures and shared them quickly with us.

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Reply from Big Island VIP 2025.09.24

Thank you, Tara! We're thrilled you had such a wonderful experience with Jodi. It’s great to hear you enjoyed the volcano tour and the photos she captured for your family. We hope to welcome you again soon!

Elaine_V 2025.08.30

     

Verified

amazing experience! ... amazing experience! perfect timing with volcano eruption during our tour!!! our guide, jodi, was very knowledgeable and engaging! private van was the way to go with our family of 7.. A/C, preferred parking, snacks & cold water.. plus jodi captured our 3-hour tour with beautiful photos, that she emailed to us immediately after the tour.. highly recommend this company :)

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Reply from Big Island VIP 2025.09.12

Thank you, Elaine! We're thrilled you had such a memorable experience with Jodi and appreciated the thoughtful touches. It’s great to hear the private van and volcano timing made it even more special for your family!

Catherine_K 2025.07.31

     

Verified

We learned a lot about... We learned a lot about volcanoes and saw interesting sights. Our guide Jodi was super knowledgeable not just about volcanoes, but also about the flora and fauna and the general region. She also provided excellent service. Highly recommend this tour

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Reply from Big Island VIP 2025.08.06

Thank you, Catherine! We're thrilled you enjoyed learning about volcanoes and appreciated Jodi's expertise. She’ll be delighted to hear your kind words. Your recommendation means a lot to us!

LUANN_C 2025.07.19

     

Verified

Great experience Very informative, very professional WELL WITH THE COST. Would highly recommend. Beautiful tour very knowledgeable Jodi did great job

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Reply from Big Island VIP 2025.07.25

Thank you, Luann, for your kind words! We're thrilled you had a great experience and appreciated Jodi's efforts. Your recommendation truly means a lot to us! Mahalo!

dympnaweil 2025.07.11

     

Verified

Loved it! Informative, unique opportunity - great guide and lots of photos! Enjoyed it with our teenage daughter- won’t regret it!!

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Reply from Big Island VIP 2025.07.25

Thank you, Dympna! We're thrilled to hear you and your daughter had such a great experience. We’re glad the guide and photos added to the enjoyment. I hope you enjoyed your time on the Big Island!

Paul_S 2025.07.11

     

Verified

Amazing company and service! Amazing day with Rob. Everything was top notch. Highly recommend booking with VIP. Super comfortable van. Videos on board were a nice touch as well.

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Reply from Big Island VIP 2025.07.14

Thank you, Paul! We're thrilled you enjoyed your experience with Rob and the comfy van. Your recommendation means a lot to us!

Randi_S 2025.07.01

     

Verified

Just Do It!! This guided tour is worth every penny and then some! Rob was amazing! He was communicating with me prior to plan for perfect timing to see the eruption. We wound up meeting an hour earlier than planned because the volcano erupted. The park was packed and the earlier time set us up perfectly! Rob took us to a more secluded but perfect viewing location and set up some amazing cameras and telescopes. We couldn't get over the views. We were the envy of the many people around us! The hundreds of pictures that were taken were all sent to us promptly. We then moved on to view the lava tubes and because everyone was viewing the volcano, we had this area basically to ourselves! The vast knowledge that Rob shared was impressive. My 18 and 22 year olds were thoroughly engaged. I can't imagine how lost we would be going through the park alone! It was a highlight of our trip. We ate at the volcano house as Rob was able to set this up too! As we were leaving the park, the line of cars to get into the park was miles long. We had to wake up at 5am which everyone was complaining about. Within minutes of being with Rob, my family all agreed that this was the best day of our trip!! Well worth the price!

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Reply from Big Island VIP 2025.07.03

Thank you, Randi! We're thrilled to hear how much you enjoyed the tour with Rob. It’s terrific that the timing and secluded spots made it such a memorable experience for your family. Your feedback means a great deal to us! The lava was SPECTACULAR!

Michele_G 2025.06.27

     

Verified

Great Experience We had a great experience with our guide Rob. He educated us about volcanoes and the sites we stopped at. We made stops that we would never have found on our own. He took great pictures for us as well.

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Reply from Big Island VIP 2025.06.29

Thank you, Michele! We're so glad you had an amazing experience with Rob and enjoyed the unique stops and his knowledge. Those special moments and photos really make a trip unforgettable!

Richard Robinett 2025.06.20

     

Another very well deserved five star review! A family member scheduled this great experience for a family visit to celebrate a milestone birthday for one of our clan. It was one of the best BEST tours we've ever had in our many travels. Rob arrived early, was SUPER knowledgeable about EVERYTHING, had snacks, water, great hints/travel 'hacks' for future visits. Everyone in our family (7 folks, two seniors, three adults, and two kids), even the younglings got a lot out of all the stops, the great background (history, geography, biology, geology, etc.) about all along the tour. Perfectly timed at all stages, with a great reservation for lunch at the volcano hotel restaurant in the Hawaii Volcano National Park with great views of the caldera. Can't say enough about Rob's expertise and wonderfully engaging personality! Would recommend to everyone!

Date of experience: 19 June, 2025

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Reply from Big Island VIP 2025.06.20

Thank you, Richard! We're thrilled to hear how much your family enjoyed the experience with Rob. It’s wonderful that everyone, from kids to seniors, felt so engaged. Your kind words mean a lot, and we appreciate the recommendation!

amidewar 2025.06.07

     

Verified

Fantastic day trip. We... Fantastic day trip. We were met at the cruise port & had the most enjoyable day. Would highly recommend

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Reply from Big Island VIP 2025.06.12

Thank you, Amidewar! We're delighted you had such an enjoyable day with us. Your recommendation means a lot, and we hope you enjoyed your cruise on the Pride of America. Mahalo and a hui hou!

Justin_B 2025.06.05

     

Verified

Awesome Volcano Adventure Rob did an amazing job. He was knowledgeable about the park and we learned so much on the trip. He provided drinks and snacks, took pictures, and knew all of the best places to go.

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Reply from Big Island VIP 2025.06.12

Thank you, Justin! We're thrilled you enjoyed the adventure and that Rob made it memorable with his expertise and thoughtful touches. Your feedback means a lot! We hope you had an amazing vacation on the Big Island!

Lori Hull 2025.06.03

     

Best.Tour.Ever Unbelievable! Please don’t waste your money on a different tour - this is THE ONE! Rob was a wonderful tour guide. He knows EVERYTHING about volcanoes on the big island. And he even helped us with some other things to find and see in Hilo. One of the best tours I have EVER had. THANKS ROB!

Date of experience: 02 June, 2025

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Reply from Big Island VIP 2025.06.03

Thank you, Lori! We’re thrilled you had such a great experience with Rob. He truly loves sharing his knowledge. Your kind words mean so much, and we hope you discovered even more wonders in Hilo!

julie_f 2025.06.03

     

Verified

Rob is an exceptional... Rob is an exceptional guide and takes good care of your family. He educates you and takes you to all the special places in the park, while capturing family photos for you to keep

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Reply from Big Island VIP 2025.06.12

Thank you, Julie! We’re thrilled to hear Rob made your visit so memorable and special. It’s wonderful that he could help create such meaningful experiences and photos for your family.

Jody_M 2025.06.03

     

Verified

Hawai’i Volcano National Park Our tour of HVNP was great. Our guide was so knowledgeable of the park and all the thing’s you normally pass in the park and just don’t know the history or science of it all. Jodi pointed out so many things we would have just passed by without a moments thought. From the lava types to the wildlife and flora, she was truly the reason our first visit to this park was so special.

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Reply from Big Island VIP 2025.06.12

Thank you, Jody! We're thrilled to hear you had such a memorable experience and that Jodi's expertise made your visit so special. We hope you had a fantastic vacation on the Big Island! Mahalo!